Administrative Aide

Public Sector
Last Updated:
September 19, 2023

Job Description Overview

As an Administrative Aide in the Public Sector industry, you would support a variety of departmental tasks, from filing and data entry to researching and analyzing information. Your responsibilities include managing daily office operations, such as answering phones, scheduling appointments, and responding to emails. You may also be responsible for drafting and distributing correspondence, reports, and other documents. An important part of your job is to maintain accurate records and databases, as well as ensuring that important deadlines are met. Your job may also require you to work closely with other administrative staff, and to provide general support to senior management. To be successful in this role, you should have excellent communication skills, be detail-oriented, and be able to work well under pressure. If you're looking for an Administrative Aide job description, look no further!

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Job Duties and Responsibilities

  • Provide clerical and administrative support for a department or agency, such as answering phones, filing documents, and scheduling appointments.
  • Assist with basic accounting tasks, such as processing invoices and maintaining budget records.
  • Perform research and prepare reports under the direction of higher-level staff.
  • Act as a liaison between internal departments or external parties, such as vendors or other government agencies.
  • Maintain records and databases to ensure they are accurate, complete, and up-to-date.
  • Manage office supplies and equipment, including ordering, receiving, and distributing as necessary.
  • Attend meetings and take notes, distribute meeting minutes and follow up on action items as necessary.
  • Handle incoming and outgoing mail and packages, including sorting, distributing, and sending via various methods.
  • Provide excellent customer service to internal and external stakeholders, including responding to inquiries and providing information.

Experience and Education Requirements

To become an Administrative Aide in the Public Sector, you need to have completed high school or obtained a GED. Additionally, certain agencies and positions require an associate's or bachelor's degree. However, experience is just as important as education. Employers look for people who have excellent communication skills, both written and verbal. You should be organized, proficient with computers and have experience in data entry, record keeping, and filing. Administrative Aides also have to interact with the public, so customer service skills are a must. Prior experience in the public sector will improve your chances of getting hired. Overall, a combination of education and experience is necessary for this job.

Salary Range

If you're curious about the salary range for an Administrative Aide in the Public Sector industry, the average salary in the United States is around $41,000 per year. However, this can vary depending on location, experience, and job duties. In cities such as New York, Los Angeles, and Washington D.C., an Administrative Aide can expect to make slightly higher salaries due to the higher cost of living. 

Other countries such as Canada and the United Kingdom have similar positions with comparable salaries, with an average of CAD 40,000 and £20,000 per year respectively.

Ultimately, the salary of an Administrative Aide in the Public Sector industry will vary based on various factors, but the job offers a stable career with opportunities for growth and development.


  • Bureau of Labor Statistics:
  • Glassdoor:,19.htm
  • PayScale:

Career Outlook

An administrative aide in the public sector is responsible for clerical and administrative duties, such as recordkeeping, file management, and telephone answering. The career outlook for administrative aides in the public sector over the next 5 years is projected to be stable. The Bureau of Labor Statistics (BLS) forecasts a 3% growth rate for administrative support positions, including aides, through 2029. This growth will be due to the increase in the elderly population that will need medical and social services. Additionally, there is expected to be a high demand for administrative aides in government agencies, public schools, and healthcare facilities. However, with the rise of automation and advanced technology, administrative aides who are adept in computer applications have better chances of employment.

Frequently Asked Questions (FAQ)

Q: What does an administrative aide in the public sector do?

A: An administrative aide is responsible for providing administrative support in government agencies or public entities.

Q: What skills are required to become an administrative aide in the public sector?

A: Strong communication, organizational and problem-solving skills are critical for success in this role. Knowledge of Microsoft Office Suite and customer service skills are also important.

Q: What are some common tasks an administrative aide in the public sector performs?

A: Typical tasks include scheduling meetings, drafting correspondence, updating records, processing incoming and outgoing mail, and performing basic research.

Q: Do I need a college degree to become an administrative aide in the public sector?

A: While not required, having a college degree can be a significant advantage in landing an administrative aide position in the public sector. Relevant work experience can also be a substitute for a degree.

Q: What is the salary range for an administrative aide in the public sector?

A: The average salary for an administrative aide in the public sector is around $36,000 to $50,000 per year, depending on location and years of experience.

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