Director of Academic Support Services

Industry:
Education
Last Updated:
July 19, 2023

Job Description Overview

The Director of Academic Support Services job description entails overseeing all academic support services that the institution provides to students. These services can include tutoring, career counseling, advising, and student success programs. The Director of Academic Support Services ensures that students have access to all academic services and support needed to succeed.

Day-to-day tasks of the Director of Academic Support Services include liaising between academic departments, students, and support services to ensure that services meet student needs. Additionally, the role involves building relationships with faculty to help students with academic challenges, tracking student successes and results, and managing budgets.

The Director of Academic Support Services should possess exceptional communication and management skills to achieve their goals. Candidates should have a minimum of a Bachelor's degree in Education or a closely related field, with some experience in academia. This role is essential for improving student life and ensuring success.

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Job Duties and Responsibilities

  • Oversee academic support programs and services for students, ensuring they have access to the resources they need to thrive
  • Develop and implement strategies to improve academic performance and retention rates among students, through targeted interventions and support services
  • Collaborate with faculty, staff, and administrators to identify and address academic challenges and opportunities throughout the institution
  • Manage budgets, staffing, and resources for the academic support services department
  • Collect and analyze data on student performance and program outcomes to inform decision-making and continuous improvement efforts
  • Serve as a resource and advocate for students with diverse needs and backgrounds, and ensure that academic support services are inclusive and accessible to all
  • Maintain up-to-date knowledge of best practices in academic support services, and assess emerging trends and technologies for potential adoption
  • Develop and deliver training and professional development opportunities for staff and faculty to enhance their skills in supporting student success
  • Regularly communicate with students, parents, and other stakeholders about academic support programs and services, and provide guidance and advice on academic planning and progress tracking.

Experience and Education Requirements

To become a Director of Academic Support Services in the Education industry, you need to have a mix of education and experience. Usually, you'll need to have a master's degree in Educational Leadership or a related field. Additionally, some employers prefer that you have a few years of experience working in the field of academic support services or in a management role in higher education. As Director of Academic Support Services, you'll be responsible for overseeing programs that help students achieve academic success. You'll need to be organized, a good communicator, and have strong leadership skills to manage a team effectively. Overall, a combination of education, experience, and leadership skills is essential for success in this role.

Salary Range

A Director of Academic Support Services is an experienced professional responsible for overseeing the academic support services offered by educational institutions. If you're wondering about Director of Academic Support Services salary range in the United States, it can vary depending on factors like location, educational institution type and experience. According to PayScale, the average salary for this position in the United States is approximately $81,000 per year. In Canada, the average salary is around C$81,000, and in Australia, it's A$118,000. However, this salary can be higher or lower based on the factors mentioned above. 

Sources:

  • PayScale (https://www.payscale.com/research/US/Job=DirectorofAcademicSupportServices/Salary)
  • SalaryExpert (https://www.salaryexpert.com/salary/job/director-of-academic-support-services/united-states)
  • Glassdoor (https://www.glassdoor.com/Salaries/director-of-academic-support-services-salary-SRCH_KO0,36.htm)

Career Outlook

The career outlook for a Director of Academic Support Services in the Education industry is expected to grow in the next five years. According to the Bureau of Labor Statistics, employment of postsecondary education administrators, which includes academic support services, is projected to grow 4% from 2019 to 2029, which is about as fast as the average for all occupations.

As more schools and universities focus on the success and well-being of their students, the demand for academic support services is increasing. A director in this field can expect to oversee programs that provide tutoring, academic advising, and other support services to help students achieve their goals.

In conclusion, if you are interested in a career as a Director of Academic Support Services, now is a good time to pursue this field. With a growing demand for these services, there will be plenty of opportunities for professionals in the coming years.

Frequently Asked Questions (FAQ)

Q: What does a Director of Academic Support Services do?

A: A Director of Academic Support Services oversees academic support programs and services to ensure students receive the necessary support to succeed.

Q: How does a Director of Academic Support Services help students?

A: A Director of Academic Support Services helps students by providing resources, tutoring, coaching, and workshops to help them overcome academic challenges and achieve success.

Q: What qualifications should a Director of Academic Support Services have?

A: A Director of Academic Support Services should have a Master's degree in education or a related field, experience in academic administration, and strong leadership and communication skills.

Q: What are the key responsibilities of a Director of Academic Support Services?

A: The key responsibilities of a Director of Academic Support Services include overseeing academic support programs, implementing strategies to improve student success, collaborating with faculty and staff, managing budgets, and collecting data to assess program effectiveness.

Q: What skills are essential for a Director of Academic Support Services to possess?

A: Essential skills for a Director of Academic Support Services include strong leadership, communication, organization, data analysis, problem-solving, and collaboration.


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