Freight Coordinator II

Last Updated:
July 19, 2023

Job Description Overview

As a Freight Coordinator II in the transportation industry, you will be responsible for ensuring the safe and timely transportation of goods for a company or client. Your main duties will include coordinating and scheduling shipments, tracking freight, and communicating with drivers and customers to ensure everything runs smoothly. You may also be responsible for negotiating rates and handling any issues that may arise during transport.

To excel in this role, you should have excellent communication and negotiation skills, as well as the ability to work well under pressure. A Freight Coordinator II job description may include requirements such as a high school diploma or equivalent, previous experience in logistics or supply chain management, and strong knowledge of relevant software and technologies.

Overall, a career as a Freight Coordinator II can be challenging, but also rewarding, as you play a vital role in keeping supply chains moving and ensuring the success of a business.

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Job Duties and Responsibilities

  • Coordinate the movement of freight from start to finish using various modes of transportation, including trucks, trains, and ships.
  • Communicate with carriers, customers, and internal departments to ensure timely and accurate delivery of goods.
  • Monitor the progress of shipments and provide updates to stakeholders as necessary.
  • Negotiate rates with carriers and select the most cost-effective transportation options.
  • Prepare and process all necessary paperwork, including bills of lading and customs documentation.
  • Resolve issues related to transportation, such as delays, damages, and driver shortages.
  • Maintain accurate records of freight movements and related expenses.
  • Develop and maintain relationships with carriers and customers to promote future business opportunities.
  • Analyze transportation data to identify areas for cost savings and process improvements.
  • Adhere to all applicable laws and regulations governing the transportation of goods.

Experience and Education Requirements

To be a Freight Coordinator II in the Transportation industry, you usually need a high school diploma or equivalent. Sometimes, an associate's or bachelor's degree in logistics or business administration can give you an edge. It's common to need a few years of experience in a related field, like logistics, inventory control, or shipping/receiving. You'll need to know how to use Microsoft Office programs like Excel, Word, and Outlook. A Freight Coordinator II often communicates with customers, so good written and verbal communications skills are crucial. You should be able to work independently and handle multiple tasks at once.

Salary Range

The expected salary range for a Freight Coordinator II in the Transportation industry varies depending on location, experience, and company size. However, according to Glassdoor, the national average base salary for a Freight Coordinator II in the United States is $45,526 per year. In addition, the Bureau of Labor Statistics reports that the median annual wage for a Freight Coordinator was $45,210 in May 2020.

In Canada, the average base salary for a Freight Coordinator II ranges between CAD 40,000 to CAD 60,000 per year, according to Indeed.  In the United Kingdom, the average salary for a Freight Coordinator II is around £25,000 per year, according to Totaljobs.


  • Glassdoor:,22.htm
  • Bureau of Labor Statistics:
  • Indeed (Canada):
  • Totaljobs (UK):

Career Outlook

The career outlook for a Freight Coordinator II in the Transportation industry is growing over the next 5 years. This position is expected to increase by 7% between 2020-2030, according to the U.S. Bureau of Labor Statistics. The reason for this demand is due to the rise of e-commerce and the need for efficient shipping and logistics. The Freight Coordinator II position involves coordinating the transportation of goods and services across different modes of transport. This role also requires good communication and organizational skills to ensure that deliveries are on time and meet all government regulations. To thrive in this growing field, one should be knowledgeable about different transportation modes and possess problem-solving skills.


Frequently Asked Questions (FAQ)

Q: What does a Freight Coordinator II do?

A: A Freight Coordinator II is responsible for coordinating and overseeing the transportation of goods, ensuring that shipments are delivered on time and in good condition. They work with freight carriers, customers, and suppliers to ensure the delivery process runs smoothly.

Q: What skills do I need to become a Freight Coordinator II?

A: You need communication skills, the ability to organize and prioritize projects, attention to detail, and the ability to work under pressure. Knowledge of transportation regulations and computer skills are also important.

Q: What are the typical duties of a Freight Coordinator II?

A: Duties include scheduling and tracking shipments, negotiating rates with carriers, handling customer inquiries, resolving shipment issues, preparing reports, and maintaining accurate records.

Q: What is the work environment like for a Freight Coordinator II?

A: Freight Coordinators typically work in an office setting, but they may also spend time in warehouses or at transportation hubs. The work can be fast-paced and challenging, with a variety of tasks that require multitasking and adaptability.

Q: What is the salary range for a Freight Coordinator II?

A: The salary range for a Freight Coordinator II varies depending on location, industry, and experience. The average salary is around $42,000 to $56,000 per year. Some roles offer bonuses based on performance, and benefits may also be included.

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