HRIS Support Specialist

Last Updated:
July 19, 2023

Job Description Overview

As an HRIS Support Specialist, your primary responsibility is to provide technical support to your organization's HR Information System (HRIS) users. You'll be in charge of updating and maintaining HRIS databases, ensuring that all employee records are accurate and up-to-date. You'll also troubleshoot any technical problems that may arise in the software and provide solutions to the end-users. Additionally, you'll train new hires on HRIS processes, as well as help current employees understand the system's functions. To excel in this job, you'll need to have a strong understanding of HR operations and be comfortable working with software programs. Excellent verbal and written communication skills are another essential component of this job, as you'll be interacting with colleagues at all levels of the organization. With your skills in HRIS Support Specialist job description, you'll be an integral part of the HR team's success.

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Job Duties and Responsibilities

  • Assisting employees with inquiries regarding HR systems and data.
  • Troubleshooting technical issues with HR software.
  • Implementing new HR systems and ensuring data integrity.
  • Training employees on how to use HR software and systems.
  • Generating reports and data analysis using HR data.
  • Maintaining HR software and systems through updates and maintenance.
  • Developing user guides and manuals for HR software.
  • Collaborating with HR team to ensure compliance with company policies and procedures.
  • Managing access and security controls in HR systems.
  • Researching and recommending new HR technology solutions to improve efficiency and effectiveness.

Experience and Education Requirements

If you want to become an HRIS support specialist, you will need a combination of education and experience. First, you will need to complete a high school diploma or equivalent certification. After that, most employers require an associate or bachelor's degree in a related field, such as human resources, computer science or information technology. Additionally, having previous experience in HRIS, payroll or data analytics will be advantageous. To excel in this role, you must possess strong problem-solving skills, be detail-oriented and have excellent communication skills. An HRIS support specialist is responsible for keeping the company's HR information systems functional and reliable, providing support for employees seeking assistance, and creating reports from the data available in the system.

Salary Range

As an HRIS Support Specialist, the salary range can vary based on several factors such as experience, location, and education. In the United States, the average salary for an HRIS Support Specialist ranges from $41,000 to $87,000 with a median annual salary of $62,000, according to data from PayScale. However, factors such as certification can increase one's earning potential. The International Association for Human Resource Information Management reports that HRIS Support Specialists in Canada make an average salary of C$58,000 to C$78,000 per year. In the United Kingdom, Glassdoor reports an average salary of £25,000 to £35,000 per year. 



Career Outlook

The outlook for a HRIS (Human Resources Information System) Support Specialist looks promising over the next five years. According to the Bureau of Labor Statistics (BLS), employment in the human resources field is projected to grow by 7 percent from 2019 to 2029, which is faster than the average for all occupations. The need for HRIS Support Specialists is also increasing as companies continue to digitize and automate their HR processes. The specialized knowledge and technical skills required for this role are in high demand and can result in great career opportunities. Additionally, companies are consistently seeking to upgrade their HR software systems, creating ample room for career growth in this field.

Frequently Asked Questions (FAQ)

Q: What does a HRIS Support Specialist do?

A: A HRIS Support Specialist is responsible for providing technical support for Human Resource Information Systems (HRIS) used in a company. They help to ensure the system is working effectively to support the HR department in their roles.

Q: What qualifications do I need to become a HRIS Support Specialist?

A: Generally, HRIS Support Specialists will hold a degree in a technical or IT related field. They should have experience using the HRIS system they will be supporting as well as knowledge of HR processes.

Q: What are the daily responsibilities of a HRIS Support Specialist?

A: Responsibilities of a HRIS Support Specialist include providing technical assistance to HR staff, troubleshooting system issues, creating reports, ensuring data integrity, and maintaining system security.

Q: What qualities make for a successful HRIS Support Specialist?

A: A successful HRIS Support Specialist will have excellent problem-solving skills, strong attention to detail, effective communication skills, and a customer-focused approach. They should have a passion for technology and the ability to work both independently and as part of a team.

Q: What career growth opportunities are available for HRIS Support Specialists?

A: HRIS Support Specialists can advance their careers by moving into more senior HR roles. They may also transition into IT-based roles or move into a management position. Continuing education and training can help them stay up-to-date with the latest technology and HR industry trends.

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