Inside Sales Representative - Transportation II

Last Updated:
January 20, 2024

Job Description Overview

An Inside Sales Representative - Transportation II is a professional in the Transportation industry who facilitates the sales of transportation products and services. In this position, you will be responsible for identifying, prospecting, and qualifying new sales opportunities, as well as developing and maintaining relationships with existing customers. You'll work closely with external sales teams to ensure customer satisfaction, coordinate sales efforts, and achieve company sales goals. 

As an Inside Sales Representative - Transportation II, you will be expected to possess excellent communication skills, attention to detail, and the ability to work in a fast-paced environment. You should have a strong knowledge of the transportation industry, including the latest transportation regulations and technologies. You will work with customers to build trust and long-lasting relationships, driving a high level of customer satisfaction. Experience in sales, logistics, or transportation is preferred, and a Bachelor's degree in Business or a related field is desired. If you're someone who enjoys building relationships, has excellent problem-solving skills, and is driven to succeed, this may be the right career for you.

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Job Duties and Responsibilities

  • Respond to inbound sales inquiries and qualify leads for outbound sales team.
  • Make outbound calls and emails to prospective clients to sell transportation services.
  • Create and deliver engaging sales presentations to potential customers.
  • Negotiate pricing and contracts with customers while maintaining profitability.
  • Maintain accurate and up-to-date records of customer interactions and sales activity in CRM.
  • Collaborate with internal departments to ensure customer satisfaction and timely service delivery.
  • Stay up-to-date on industry trends and competitive offerings to provide informed recommendations to customers.
  • Meet or exceed sales quotas and targets set by company.
  • Attend industry events and participate in networking activities to generate new business opportunities.

Experience and Education Requirements

To become an Inside Sales Representative in the Transportation II industry, you typically need a high school diploma or equivalent. Some companies may prefer candidates with some college education or related vocational training. Experience-wise, you would need at least 1-3 years of experience in a customer service, sales or logistics support role. You should have good communication, negotiation and problem-solving skills. You also need to be computer-literate with some knowledge of inventory management and CRM software. Since this is a sales job, you must be comfortable making several phone calls and achieving targets. Some employers may require a valid driving license or relevant certification. Overall, hard work, passion for the job and the willingness to learn are key attributes.

Salary Range

As an Inside Sales Representative - Transportation II, your expected salary range in the United States is approximately $45,000 to $85,000 annually, according to Payscale. Other factors that may affect your salary range include your level of experience, geographical location, and the transportation company you work for. In Canada, for example, the average salary for this position is CAD$53,288, while in Australia, it is AUD $57,500 per year.


  • Payscale:
  • Indeed:
  • Glassdoor:,42.htm

Career Outlook

The career outlook for an "Inside Sales Representative - Transportation II" in the transportation industry looks quite promising over the next 5 years. The transportation industry is predicted to grow steadily in the foreseeable future, and given that inside sales representatives play a crucial role in generating revenue for transportation companies, the demand for their services will likely increase as well.

According to the Bureau of Labor Statistics, the employment of sales representatives in the transportation industry is projected to increase by 5% between 2018 and 2028. This growth is attributed to the steady expansion of the overall transportation industry, as well as the increasing demand for more efficient transportation solutions. Additionally, job opportunities in the field are not limited to specific regions or cities, which is good news for those looking to work in this sector.

Overall, the outlook for those who want to work as Inside Sales Representatives in the transportation industry is promising, and as the demand for sales representatives increases, the potential for career growth within the field is also quite high.

Frequently Asked Questions (FAQ)

Q: What is an Inside Sales Representative - Transportation II?

A: An Inside Sales Representative - Transportation II is a person who works in the transportation industry and sells transportation services to customers over the phone or via email. 

Q: What does an Inside Sales Representative - Transportation II do on a daily basis?

A: An Inside Sales Representative - Transportation II spends their day making outbound sales calls, taking inbound calls, answering emails, and generating new business with new and current customers. 

Q: What skills does an Inside Sales Representative - Transportation II need to have?

A: An Inside Sales Representative - Transportation II needs to have excellent communication skills, be comfortable with technology, have good organizational skills, be a great listener, and have the ability to multitask. 

Q: Do I need any experience to become an Inside Sales Representative - Transportation II?

A: While some experience in sales or the transportation industry can be helpful, many Inside Sales Representatives - Transportation II receive on-the-job training. Being a quick learner, and having great customer service skills is key to succeeding in this role. 

Q: What is the outlook for employment as an Inside Sales Representative - Transportation II?

A: Employment for Inside Sales Representatives - Transportation II is expected to grow over the next ten years, with a 5% increase predicted. As the transportation industry continues to grow, so too will the job opportunities in this field.

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