IT Coordinator II

Last Updated:
July 18, 2023

Job Description Overview

An IT Coordinator II is a vital member of the Information Technology industry. They are responsible for managing the day-to-day operations of an organization's IT department, ensuring that all systems are operating smoothly and effectively. An IT Coordinator II job description typically includes a wide range of tasks, including managing software and hardware updates, configuring and installing software, troubleshooting issues, and working with teams to ensure positive outcomes. As a second-level coordinator, they will often oversee junior-level IT personnel and provide guidance and support to those employees. An IT Coordinator II should possess a broad range of technical skills, including experience with network administration, server maintenance, and database management. Additionally, they must have excellent communication skills and the ability to work well in a team. If you are looking for an exciting career in IT, an IT Coordinator II job description may be just what you are searching for!

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Job Duties and Responsibilities

  • Maintain and troubleshoot desktop computers, printers, and other IT equipment.
  • Install, configure, and maintain software applications and operating systems.
  • Implement and maintain network infrastructure including routers, switches, and firewalls.
  • Monitor and maintain IT security measures to ensure data protection and privacy.
  • Analyze and diagnose issues with IT systems and take corrective action.
  • Provide technical support to end-users, resolving issues in a timely and professional manner.
  • Collaborate with IT colleagues and vendors to implement IT solutions and improvements.
  • Document IT processes, procedures, and configurations for reference and training purposes.
  • Manage IT inventory and procurement, including tracking assets and ordering supplies.
  • Stay up-to-date on emerging technologies and industry trends to identify potential opportunities for improvement.

Experience and Education Requirements

To land a job as an IT Coordinator II in the information technology industry, you usually need to have a mix of education and experience. Most employers require at least an associate's degree in a related field, though a bachelor's degree is often preferred. You may also need certifications from vendors like Microsoft, Cisco, and CompTIA.

Experience-wise, you'll need a few years of hands-on experience working in IT support or a related field. In particular, employers will look for experience in networking, server administration, security, and troubleshooting. Familiarity with specific software applications, such as databases or accounting software, may also be required.

In summary, being an IT Coordinator II requires knowledge and skills that come from both education and experience. With the right mix of both, you will be well equipped to handle the responsibilities that come with the job.

Salary Range

The expected salary range for an IT Coordinator II in the Information Technology industry in the United States is between $66,000 and $98,000 annually. According to Glassdoor, the national average salary for this position is $80,331 per year. However, salaries can vary based on factors such as location, industry, and experience. In Canada, IT Coordinator II salaries range from C$52,000 to C$85,000 per year, while in the United Kingdom, the range is £26,000 to £51,000. It's always a good practice to research specific companies or regions for more accurate salary information. IT Coordinator II salary range data was obtained from Glassdoor, Payscale, and


  • Glassdoor:,17.htm
  • Payscale:

Career Outlook

If you're considering a career as an IT Coordinator II, the good news is that the outlook for this role is quite promising as the demand for technology professionals continues to grow. According to the Bureau of Labor Statistics, employment of computer and information technology occupations is projected to grow 11% from 2019 to 2029, much faster than the average for all occupations. This means that there will be plenty of job opportunities for IT Coordinators in the coming years.

As technology continues to rapidly advance, businesses across all industries will need experienced IT Coordinators to oversee their technical operations, including hardware, software, networks, and data storage. As such, this role will continue to be crucial in ensuring smooth technology functioning and efficient communication across companies.

Overall, if you have a strong technical background and excellent communication skills, becoming an IT Coordinator II is an excellent career choice with plenty of growth potential.

Frequently Asked Questions (FAQ)

Q: What does an IT Coordinator II do?

A: An IT Coordinator II is responsible for managing projects, overseeing the installation and maintenance of IT systems, and providing technical support to employees.

Q: What are the qualifications for the job of an IT Coordinator II?

A: To be an IT Coordinator II, you need a bachelor’s degree in computer science or a related field, several years of experience in IT, and strong communication skills.

Q: What are the typical day-to-day responsibilities of an IT Coordinator II?

A: IT Coordinator II is responsible for managing IT projects, providing technical support, overseeing system installations and configurations, implementing security protocols, and training employees.

Q: What are the most important skills for an IT Coordinator II?

A: An IT Coordinator II should have strong technical skills, project management skills, exceptional communication skills, and be able to handle multiple projects simultaneously.

Q: What kind of IT projects are managed by an IT Coordinator II?

A: IT Coordinator II manages a wide range of IT projects, including software installations, network upgrades, IT security improvements, system integration, and new hardware deployments.

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