IT Network Operations Engineer

Last Updated:
June 29, 2023

Job Description Overview

An IT Network Operations Engineer job description is all about managing, maintaining, and troubleshooting networks. These professionals work with different teams to provide expertise in network operations, server administration, and other aspects of IT infrastructure. They are responsible for ensuring network connectivity is up and running at all times, diagnosing issues, and developing effective solutions. Additionally, IT Network Operations Engineers also handle maintenance tasks, such as improving security measures, monitoring network performance and providing customer support when needed. Besides, they ensure that all software and hardware components function as expected and perform upgrades, security measures, and automation when necessary. In summary, as an IT Network Operations Engineer, you play a critical role in maintaining organizations' IT networks, providing stability, and ensuring that businesses run seamlessly.

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Job Duties and Responsibilities

  • Monitor and manage network infrastructure to ensure optimal performance and uptime
  • Troubleshoot network issues and resolve them in a timely manner
  • Configure and maintain network equipment such as routers, switches, and firewalls
  • Ensure compliance with security standards and protocols
  • Collaborate with other IT teams to ensure seamless integration with other systems
  • Perform network analysis to identify areas for improvement and optimization
  • Create and maintain documentation of network configurations and procedures
  • Provide 24/7 support for network-related issues and outages 
  • Implement network upgrades and modifications to improve performance and efficiency.
  • Conduct network testing and assessments to ensure adherence to quality standards.

Experience and Education Requirements

To work as an IT Network Operations Engineer, you'll need a combination of education and experience. You should have a bachelor's degree in computer science or a related field to show that you have a good understanding of network systems. Companies usually look for people with several years of experience working with network systems or in a similar IT job. You should be familiar with network hardware and software, and you should be able to troubleshoot problems quickly. Good communication skills are also important, as you'll need to work closely with other IT professionals and end-users. A certification in network operations or a similar field can also make you a standout candidate.

Salary Range

If you're interested in becoming an IT Network Operations Engineer, you might be wondering about salary range. According to Payscale, the average salary for an IT Network Operations Engineer in the United States is around $71,200 per year. However, this can vary based on factors such as experience, location, and education level. For example, those with more experience can earn upwards of $100,000 per year. In other countries such as Canada and the United Kingdom, IT Network Operations Engineers can expect to earn similar salaries on average. Overall, a career as an IT Network Operations Engineer is a lucrative and rewarding option for those with an interest in information technology.


  • Payscale: 
  • Glassdoor:,31.htm 
  • Indeed:

Career Outlook

The career outlook for IT Network Operations Engineers in the Information Technology industry looks promising over the next 5 years. According to the Bureau of Labor Statistics, computer and information technology occupations will grow by 11% from 2019 to 2029, which is much faster than the average for all occupations. This growth is due to the increasing demand for technology services in various industries, including healthcare, finance, and retail.

As companies continue to rely on technology to manage their operations, the need for experienced IT Network Operations Engineers will only continue to rise. These professionals are responsible for maintaining and optimizing computer networks, ensuring that they run smoothly and efficiently, and fixing issues as they arise.

In summary, the career outlook for IT Network Operations Engineers in the Information Technology industry is growing, with more job opportunities opening up in the coming years. As businesses continue to rely on technology, the demand for these professionals will only continue to increase.

Frequently Asked Questions (FAQ)

Q: What does an IT Network Operations Engineer do?

A: An IT Network Operations Engineer manages and monitors computer networks, diagnoses and addresses network problems, and oversees network security.

Q: What skills does an IT Network Operations Engineer need?

A: IT Network Operations Engineers need technical skills like network security, installation, and troubleshooting, as well as soft skills like communication, teamwork, and leadership.

Q: What education or training is required to become an IT Network Operations Engineer?

A: A bachelor's degree in computer science, information technology, or a related field, as well as certifications like Network+ or CCNA, are common requirements for IT Network Operations Engineer positions.

Q: What are the most important responsibilities of an IT Network Operations Engineer?

A: The most important responsibilities of an IT Network Operations Engineer include maintaining network uptime, ensuring data security, troubleshooting network problems, and implementing network enhancements.

Q: What kind of work environment can an IT Network Operations Engineer expect?

A: IT Network Operations Engineers work in settings like data centers, offices, or from home, and may need to work odd hours or be on call to provide technical support in case of emergencies.

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