IT Technical Lead Assistant

Last Updated:
June 29, 2023

Job Description Overview

As an IT Technical Lead Assistant, your job is to support and assist the IT Technical Lead in various tasks and projects related to the Information Technology industry. Your main responsibilities include providing technical guidance and training to staff, troubleshooting technical issues, maintaining accurate records of systems and procedures, and collaborating with vendors to ensure quality service delivery.

To excel in this role, you should have a strong background in IT, excellent communication skills, and a proactive approach to problem-solving. You must be comfortable working in a fast-paced environment and adapting to evolving technologies.

This IT Technical Lead Assistant job description is suited for individuals who are passionate about technology and enjoy working in a team environment. If you have a degree in computer science or a related field and a desire to be part of an exciting industry, this could be the perfect career for you.

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Job Duties and Responsibilities

  • Assists the IT technical lead in managing and coordinating technical projects.
  • Provides technical support to team members and end-users.
  • Helps to develop and implement IT processes and procedures.
  • Conducts research and analysis to identify technology solutions and trends.
  • Assists in the planning and execution of system upgrades and migrations.
  • Collaborates with cross-functional teams to troubleshoot and resolve technical issues.
  • Helps to maintain and update system documentation.
  • Assists in the training of end-users on new systems and technologies.
  • Helps to manage and maintain IT infrastructure and equipment.
  • Provides guidance and mentoring to junior technical staff.

Experience and Education Requirements

To get a job as an IT Technical Lead Assistant, you need to have a good understanding of computers, programming and information technology. You should have at least a diploma or degree in Computer Science, Information Technology or a related field. Having work experience in a technical support, customer service or IT department with exposure to software development methodologies is very beneficial. In addition, employers prefer candidates who have a certification in a relevant IT program or have completed professional development courses. Excellent communication skills, problem solving abilities and the ability to work well in a team are essential. Technical Lead Assistants play an integral role in the success of an IT team, so be prepared to gain and share knowledge to maintain the technical superiority of the team.

Salary Range

IT Technical Lead Assistant salary ranges can vary depending on factors such as experience, location, and industry. In the United States, the average salary for this position is around $80,000 per year, according to Glassdoor. However, in cities where the cost of living is higher, such as San Francisco or New York, the salary range can be closer to $90,000-$100,000 per year.

In Canada, the average salary range for an IT Technical Lead Assistant is between CAD$75,000 to CAD$110,000 per year, according to Indeed. In the United Kingdom, the average salary range is around £45,000 per year, according to Totaljobs.

It's important to note that individual circumstances can affect salary ranges, so consider factors such as education, certifications, and overall job responsibilities when negotiating salary.

Sources:

  • Glassdoor: https://www.glassdoor.com/Salaries/it-technical-lead-assistant-salary-SRCH_KO0,28.htm
  • Indeed: https://www.indeed.ca/salaries/it-technical-lead-assistant-Salaries
  • Totaljobs: https://www.totaljobs.com/salary-checker/average-it-technical-lead-assistant-salary

Career Outlook

The career outlook for IT Technical Lead Assistants in the Information Technology industry over the next five years is looking pretty positive! According to the Bureau of Labor Statistics, this field is projected to grow 11% from 2019 to 2029, which is much faster than the average for all occupations. This growth is due to the increasing demand for computer and information technology services by businesses of all sizes.

As an IT Technical Lead Assistant, you'll be responsible for supervising a team of IT professionals and ensuring that technical systems are running smoothly. This is an essential function for companies that rely on technology for their day-to-day operations, and thus, it's a position that's unlikely to become obsolete anytime soon.

So, if you're interested in pursuing a career in IT and have strong leadership and technical skills, becoming an IT Technical Lead Assistant might be a smart move.

Frequently Asked Questions (FAQ)

Q: What does an IT Technical Lead Assistant do?

A: An IT Technical Lead Assistant is responsible for assisting the technical lead in managing the operations and technical infrastructure for a company or organization.

Q: What are the qualifications needed for an IT Technical Lead Assistant job?

A: A bachelor's degree in information technology or a related field is required, as well as relevant work experience in IT. Strong communication, organizational, and problem-solving skills are also necessary.

Q: What are the daily duties of an IT Technical Lead Assistant?

A: Daily duties may include working closely with the technical lead and IT staff, assisting in project management, coordinating tech support, troubleshooting issues, and implementing new technology solutions.

Q: What are the necessary skills for an IT Technical Lead Assistant?

A: The necessary skills include knowledge of hardware and software infrastructure, project management, problem-solving, and strong communication and interpersonal skills.

Q: What is the career path for an IT Technical Lead Assistant?

A: The career path for an IT Technical Lead Assistant may lead to a higher-level position, such as Lead IT Technical, Manager of IT Technical, or Chief Information Officer.


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