IT Technical Specialist II

Last Updated:
June 29, 2023

Job Description Overview

The IT Technical Specialist II job description revolves around providing technical support to organizations. This professional is responsible for ensuring that the IT systems of a company are functioning optimally. This includes resolving networks, hardware, software, and security issues. An IT Technical Specialist II acts as a liaison between end-users and IT departments. They provide expert analysis, troubleshooting, and offer solutions for IT issues. They are tasked with installing, configuring, and implementing software, as well as managing data backups and disaster response initiatives.

This role requires a good understanding of operating systems, including Windows and Unix/Linux. The ideal candidate must possess excellent communication and problem-solving skills. They must be able to work well under pressure and prioritize tasks. The IT Technical Specialist II job also requires a degree in Computer Science or related field and several years of practical experience handling IT-related issues. If you are detail-oriented, have a passion for technology and a good work ethic, then the IT Technical Specialist II job is definitely worth considering.

Struggling with Product Marketing?👇

PMMTeam is a world-class Product Marketing Agency with a unique "as a service" subscription model.

Job Duties and Responsibilities

• Provide technical support to end-users and clients

• Install, configure, and troubleshoot software programs and hardware devices

• Ensure data security and protection by implementing security measures

• Monitor system performance and recommend upgrades or improvements

• Manage software licenses and hardware inventory

• Develop and implement IT policies and procedures

• Train users on software and hardware applications

• Collaborate with other IT professionals to solve complex issues

• Continuously update technical knowledge and skills

• Adhere to company and industry standards and regulations.

Experience and Education Requirements

To become an IT Technical Specialist II in the Information Technology industry, you need a mix of education and experience. Generally, employers look for candidates with at least a bachelor's degree in computer science, information technology or a related field. Experience working in IT is also important, with 3-5 years of experience in a similar role preferable. Technical skills are important and you should have experience in programming languages such as Java, Python or C++. Problem-solving skills and the ability to work independently and as part of a team are also key attributes that employers look for. Good communication skills and customer service experience may also be required.

Salary Range

An IT Technical Specialist II is someone who has experience in managing and supporting IT systems, analyzing technical issues, and providing effective solutions to organizational problems. If you're looking for IT Technical Specialist II salary range in the United States, the expected salary range is around $60,000 to $105,000 per year. However, this range can differ depending on the location, company, and years of experience.

For example, Glassdoor.com reports the average salary of an IT Technical Specialist II in the United States is $77,269 per year. Indeed.com shows that the average salary is $76,147 per year, and PayScale.com estimates the salary range to be between $49,241 and $103,202 per year.

In the United Kingdom, the expected salary range for an IT Technical Specialist II is around £30,000 to £60,000 per year, according to Totaljobs.com.

Sources:

  • Glassdoor.com
  • Indeed.com
  • PayScale.com
  • Totaljobs.com

Career Outlook

The career outlook for an IT Technical Specialist II is promising over the next 5 years. According to the Bureau of Labor Statistics, the employment of computer and information technology occupations is projected to grow 11% from 2019 to 2029, much faster than the average for all occupations. As businesses continue to expand their technology infrastructure, the demand for IT specialists with the skills to design, implement, and maintain complex systems will increase. 

The IT industry is dynamic and constantly evolving, requiring IT specialists to stay up-to-date on emerging technologies and trends as they arise. It is important for IT Technical Specialist II to continuously improve and diversify their skills to stay relevant in the industry. In addition to technical skills, the ability to communicate effectively and work collaboratively with others is becoming increasingly important in the IT industry.

In summary, the career outlook for an IT Technical Specialist II is promising over the next 5 years, with a projected growth rate of 11%. As technology continues to advance, the demand for IT specialists with up-to-date skills will continue to increase.

Frequently Asked Questions (FAQ)

Q: What is an IT Technical Specialist II?

A: An IT Technical Specialist II is an experienced technical professional responsible for diagnosing and solving complex technology issues in a company or organization.

Q: What are the job requirements for an IT Technical Specialist II?

A: Typically, a bachelor’s degree and several years of work experience in a technical field are required. Strong communication, problem-solving, and organizational skills are also sought after.

Q: What types of tasks does an IT Technical Specialist II perform daily?

A: An IT Technical Specialist II troubleshoots technical issues, communicates with clients and team members, and implements technology solutions. They may also be responsible for maintaining company databases, servers, and networks.

Q: What skills are most important for an IT Technical Specialist II to have?

A: Strong analytical and problem-solving skills are key, as well as the ability to communicate technical information to non-technical people. Other important skills include attention to detail, organization, and the ability to prioritize tasks.

Q: What opportunities for career advancement are available for an IT Technical Specialist II?

A: An IT Technical Specialist II may advance to a managerial or supervisory position. Additional technical certifications and education may also lead to new job opportunities in the field.


Copyright 2023 JobDescription.org - All Rights Reserved // Privacy Policy
//
Terms and Conditions
//
Do Not Sell or Share My Personal information
All product names, logos, and brands are property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.