IT Vendor Management Analyst

Last Updated:
June 29, 2023

Job Description Overview

As an IT Vendor Management Analyst, you will be responsible for overseeing the relationships between an organization and their IT vendors. In this job, you will work closely with the IT team and vendor partners to ensure seamless operations and to optimize costs. You will collaborate with procurement teams to develop contracts and establish service level agreements (SLAs), oversee vendor performance, and work to improve vendor relationships. Your role requires strong communication and negotiation skills as you will be responsible for managing vendor expectations while working with internal teams to ensure needs are met. Additionally, you will track vendor performance metrics and create reports for management to help optimize vendor partnerships. Overall, your contributions will help the organization provide high-quality IT services while minimizing costs. If you are looking for an IT Vendor Management Analyst job description, this role offers an opportunity to work in a dynamic and fast-paced environment with endless opportunities for learning and growth.

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Job Duties and Responsibilities

  • Building and maintaining effective relationships with technology vendors
  • Sourcing potential vendors and negotiating contract terms
  • Monitoring vendor performance and ensuring contractual obligations are met
  • Conducting and reviewing vendor assessments and risk analyses
  • Identifying areas for cost optimization and vendor consolidation
  • Developing and implementing vendor management policies and procedures
  • Collaborating with internal IT teams to ensure alignment with business goals
  • Communicating with stakeholders regarding vendor performance and any related concerns or issues that arise
  • Managing vendor onboarding and offboarding processes
  • Facilitating vendor audits and compliance reviews

Experience and Education Requirements

To work as an IT Vendor Management Analyst, you usually need a college degree in computer science, information technology, or a related field. Some employers may accept a degree in business or management if you have extensive IT experience. Additionally, a few years of relevant experience in vendor management or procurement can enhance your chances of getting hired. You should possess excellent communication, negotiation, and problem-solving skills, as well as proficiency in computer systems, including databases and spreadsheets. Familiarity with vendor management software is also beneficial. A successful career as an IT vendor management analyst entails managing vendor contracts and relationships, conducting analyses, monitoring and reporting on vendor performance, and handling vendor-related disputes.

Salary Range

The average salary range for an IT Vendor Management Analyst in the United States is between $70,000 to $120,000 per year. However, the actual salary range depends on several factors, including the candidate's years of experience, location, and qualifications. 

In other countries such as Canada, the annual salary range for IT Vendor Management Analysts is between CAD 60,000 to CAD 100,000 approximately, while in the UK, the range is between £35,000 to £65,000 per year. 

Sources: 

  1. Glassdoor - IT Vendor Management Analyst Salary 
  2. Payscale - IT Vendor Management Analyst Salary 
  3. Indeed - IT Vendor Management Analyst Salary

Career Outlook

The career outlook for IT Vendor Management Analysts in the Information Technology industry looks promising over the coming five years. A report by ResearchAndMarkets.com predicts that the Global Vendor Management Software Market will grow by almost 14% between 2020 and 2025. With the increasing complexity of the IT landscape, a growing number of companies are leveraging IT Vendor Management Analysts to help manage their technology vendors, negotiate contracts, and optimize costs. Additionally, as many companies continue their shift towards more cloud-based solutions, Vendor Management Analysts will be vital in managing cloud vendors and ensuring their service delivery meets the needs of the organization. Overall, the IT Vendor Management Analyst career is expected to continue to grow with technology's influence on almost all industries.

Frequently Asked Questions (FAQ)

Q: What does an IT Vendor Management Analyst do?

A: An IT Vendor Management Analyst manages relationships with external vendors to optimize the use of IT technology and services.

Q: What are the main responsibilities of an IT Vendor Management Analyst?

A: An IT Vendor Management Analyst ensures the vendor provides tech services that align with their client’s business needs, manages and tracks compliance in the vendor’s agreement, and develops and maintains good vendor relationships through effective communication.

Q: What skills does an IT Vendor Management Analyst typically have?

A: An IT Vendor Management Analyst typically has strong analytical and problem-solving skills, excellent communication and negotiation skills, and the ability to manage multiple projects and deadlines.

Q: What are the benefits of having an IT Vendor Management Analyst?

A: Having an IT Vendor Management Analyst can help the organization save money, reduce risk, improve efficiency, and ensure vendor compliance, while providing the necessary technological support.

Q: What qualifications does one typically need to become an IT Vendor Management Analyst?

A: Typically, an IT Vendor Management Analyst requires a bachelor’s degree in business or information technology, with experience managing vendor relationships, excellent communication skills, and proficiency in data analysis tools.


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