Medical Secretary

Last Updated:
April 27, 2023

Job Description Overview

A Medical Secretary job description entails supporting medical professionals by performing administrative tasks, maintaining accurate medical records, scheduling appointments, and handling correspondence. As a Medical Secretary, you will be the primary point of contact for patients, acting as a liaison between them and their healthcare provider. You will need to have excellent communication skills, advanced computer skills, and the ability to maintain confidentiality. Your job duties may include organizational tasks like checking in patients, securing referral authorizations, and updating patient information. You may also be responsible for managing invoices and processing insurance claims. You will need to be familiar with medical terminology and coding, while maintaining a positive and professional attitude. A Medical Secretary plays a vital role in a healthcare environment, keeping everything running smoothly while ensuring patients receive the care they need.

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Job Duties and Responsibilities

  • Schedule appointments for patients with healthcare professionals
  • Maintain accurate patient records and information
  • Prepare and process medical insurance claims
  • Obtain necessary patient information and medical history
  • Answer phone calls and respond to emails
  • Coordinate communication between patients and healthcare providers
  • Order and manage office supplies and equipment
  • Follow up with patients on test results and appointments
  • Perform other administrative duties as needed

Experience and Education Requirements

To become a medical secretary in the healthcare industry, you need a mix of education and experience. A high school diploma or its equivalent is usually a minimum educational requirement. You may also need to complete a medical secretary certificate program or an associate's degree in office administration or healthcare management. These programs provide training on medical terminology, transcription, billing and coding, and basic office procedures. In terms of experience, you will need to have excellent organizational skills, attention to detail, and good communication and computer skills. Previous experience working in a medical setting or in a secretary role can also be helpful. To succeed as a medical secretary, it's essential to be able to handle multiple tasks and prioritize them efficiently.

Salary Range

Medical Secretary salary range varies depending on factors such as experience, location, and level of education. In the United States, the average salary for a Medical Secretary is around $35,000 to $50,000 per year, according to In addition, Glassdoor reports that the average base pay for Medical Secretaries in the US is $36,471 per year.

Medical Secretaries in other countries also earn salaries within this range. For instance, in Canada, the average salary for a Medical Secretary is CAD$40,578 per year or $30,929 USD, as reported by PayScale. Meanwhile, in the UK, the average salary for a Medical Secretary is around £20,000 ($25,817 USD) as reported by Reed.



Career Outlook

The career outlook for a Medical Secretary in the healthcare industry looks promising over the next five years. According to the Bureau of Labor Statistics, employment of medical secretaries is projected to grow 8 percent from 2019 to 2029, much faster than the average for all occupations. This growth is due to an aging population that requires more medical attention and an increase in healthcare facilities.

Medical secretaries are essential in healthcare facilities as they are in charge of administrative tasks such as scheduling appointments, updating patient records, and maintaining medical files. As the demand for healthcare continues to increase, so does the demand for talented medical secretaries.

In conclusion, if you are interested in becoming a Medical Secretary, the healthcare industry offers a promising future with plenty of job opportunities. With a growing demand for medical services, medical secretaries play a vital role in keeping healthcare facilities running seamlessly.

Frequently Asked Questions (FAQ)

Q: What does a Medical Secretary do?

A: A Medical Secretary performs administrative tasks, schedules appointments, manages medical records, and communicates with patients in healthcare facilities.

Q: Do I need to be a medical expert to become a Medical Secretary?

A: No, you don't have to be a medical expert to become a Medical Secretary. However, having basic medical knowledge and terminology understanding is helpful.

Q: What skills and qualities are essential for a successful Medical Secretary?

A: Essential skills are good communication skills, organizational skills, ability to multitask, attention to detail, and computer literacy.

Q: Where can I work as a Medical Secretary?

A: Medical Secretaries are employed in various healthcare facilities such as hospitals, medical offices, clinics, chiropractic offices, and health centers.

Q: What is the educational requirement to become a Medical Secretary?

A: Typically, a high school diploma or GED is required. Some medical secretaries may have an associate's degree or certificate in medical assisting or medical office administration.

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