Network Operations Manager

Last Updated:
June 29, 2023

Job Description Overview

As a Network Operations Manager, you'll oversee all aspects of an organization's computer network systems. This includes managing teams responsible for designing, installing, and maintaining those systems. You'll work closely with all areas of IT, including software development, security, and customer support. 

Your job is critical as network downtime can have a significant impact on a company's productivity and bottom line. You'll be responsible for ensuring that all systems are running smoothly and that any issues are quickly addressed. You'll also develop policies and procedures to maximize system performance and security.

To succeed in this Network Operations Manager job description, you'll need strong technical skills and experience with network monitoring tools. Excellent communication skills are also important as you'll be working with a variety of stakeholders, from executives to IT support staff.

If you're a problem solver with a passion for technology, and enjoy leading teams to success, then a career as a Network Operations Manager might be right for you.

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Job Duties and Responsibilities

  • Oversees and manages all network operations and infrastructure for an organization.
  • Monitors and maintains network performance, availability, and security.
  • Develops and implements policies and procedures for the organization's network operations.
  • Provides technical leadership and guidance to network staff.
  • Collaborates with other IT teams to deploy and integrate network technologies and systems.
  • Allocates resources and budget for network operations and projects.
  • Conducts periodic network assessments to identify areas of improvement and risk mitigation.
  • Ensures compliance with industry regulations and standards related to network operations.
  • Maintains accurate records and documentation of network operations and equipment.
  • Serves as a point of contact for network-related issues and escalations from other departments or customers.

Experience and Education Requirements

To become a Network Operations Manager, you typically need a combination of education and experience in the Information Technology (IT) industry. This means that you should have a degree in a related field, such as computer science, IT, or engineering. However, some employers may accept equivalent work experience in place of formal education.

You also need experience in network management, including configuring, monitoring, and maintaining networks. You should have knowledge of network protocols, security, and troubleshooting skills. Additionally, managerial skills, like communication, leadership, and problem-solving abilities, are essential to succeed in this role.

To stand out from other candidates, you may want to pursue certifications related to network operations or management, such as Cisco Certified Network Professional (CCNP) or Certified Information Systems Security Professional (CISSP). With the right education and experience, you can land a job as a Network Operations Manager and contribute to the success of your organization.

Salary Range

If you're looking to become a Network Operations Manager in the Information Technology industry, you may be wondering about the expected salary range. In the United States, according to Payscale, the average salary for a Network Operations Manager is $85,000 per year. However, this can vary depending on factors such as location, experience, and company size. For example, Network Operations Managers in San Francisco can earn up to 34% more than the national average.

Outside of the US, Glassdoor reports that the average salary for a Network Operations Manager in the United Kingdom is £45,000 per year. Meanwhile, in Australia, Seek suggests the average salary is AUD 111,950 per year.

Overall, the expected salary range for a Network Operations Manager can vary depending on different factors, but it generally ranges from $55,000 to $125,000 per year.

Sources:

  • Payscale: https://www.payscale.com/research/US/Job=NetworkOperationsManager/Salary
  • Glassdoor: https://www.glassdoor.co.uk/Salaries/network-operations-manager-salary-SRCH_KO0,25.htm
  • Seek: https://www.seek.com.au/job/50346622?type=standout#salary-tracker

Career Outlook

As companies become more reliant on technology, Network Operations Managers will continue to play a vital role in ensuring the reliability and performance of computer networks. The Bureau of Labor Statistics predicts that employment of Network and Computer Systems Administrators, which includes Network Operations Managers, will grow by 6% from 2019 to 2029. This growth is due to the increasing use of cloud computing, big data, and the Internet of Things. In addition, the need for Network Operations Managers to manage and secure complex networks will continue to drive employment. Overall, the career outlook for Network Operations Managers appears positive, with plenty of opportunities for those interested in this technology-focused role.

Frequently Asked Questions (FAQ)

Q: What does a Network Operations Manager do?

A: A Network Operations Manager is responsible for overseeing the day-to-day operations of a company's computer network, ensuring its smooth operation, uptime, and security.

Q: What are the key responsibilities of a Network Operations Manager?

A: A Network Operations Manager's responsibilities include managing network infrastructure and security, monitoring performance, troubleshooting issues, and overseeing a team of network engineers.

Q: What skills are essential for a Network Operations Manager?

A: Essential skills for a Network Operations Manager include strong leadership, excellent communication, technical expertise, problem-solving, and the ability to analyze data and spot trends.

Q: What kind of education and experience do you need to become a Network Operations Manager?

A: A Network Operations Manager typically has a degree in computer science, information technology, or a related field, along with several years of experience in IT or network administration.

Q: What are the career prospects for a Network Operations Manager?

A: With the growth of the information technology industry and the increasing reliance on computer networks, the role of Network Operations Manager is in high demand, with good career prospects and opportunities for advancement.


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