Mail Processing Clerk

Public Sector
Job Description Template Last Updated:
March 12, 2023

Job Description Overview

A Mail Processing Clerk job description in the Public Sector industry involves handling, sorting, and distributing mails internally and externally. They sort the incoming and outgoing mail and identify specific recipients to direct the mail to the related department or individual. Mail Processing Clerks collect, seal, and affix stamps on outgoing mails to prepare them for delivery. Their duties also include processing packages and answering inquiries related to the delivery and status of mails. Moreover, Mail Processing Clerks ensure the accuracy and completeness of the mail before processing them through different mailing systems, such as electronic scanners and photocopiers. They also keep records of undeliverable and returned mails and register incoming and outgoing packages. In summary, Mail Processing Clerks are integral members of the Public Sector industry and play an essential role in the smooth flow of information and mail delivery.

Job Duties and Responsibilities

  • Receive and sort incoming mail
  • Route mail to proper departments or individuals
  • Open and distribute mail to the appropriate recipient
  • Process outgoing mail, including weighing and affixing postage
  • Manage and maintain accurate records of all incoming and outgoing mail
  • Operate and maintain mail processing equipment
  • Handle confidential or sensitive material with discretion
  • Assist in the organization and maintenance of mail room supplies and inventory 
  • Communicate effectively with coworkers and other departments to ensure timely delivery and receipt of mail.

Experience and Education Requirements

To become a Mail Processing Clerk in the Public Sector, you usually need a high school diploma or GED. It's also helpful if you've had some clerical or mail processing experience. You'll need to be able to sort and process incoming and outgoing mail according to postal regulations. You'll also need to have good communication skills, be able to work independently, and be able to follow detailed instructions. Some basic computer skills are necessary, such as data entry and record-keeping. Aside from these requirements, there may also be specific qualifications needed depending on the location and the type of work involved.

Salary Range

Mail Processing Clerks play a crucial role in the Public Sector industry as they sort and distribute mail to different departments and organizations. In the United States, the average salary range for Mail Processing Clerks is $29,000 to $43,000 per year, depending on their experience and location. Some states like California, New York and Texas offer salaries on the higher end of the spectrum.

In Canada, the average Mail Processing Clerk salary is around CAD 36,000 per year, while in the UK, the range is between £17,000 to £21,000 per year. It's important to note that salaries may vary depending on factors such as company size, industry, location and level of experience.



Career Outlook

The career outlook for a Mail Processing Clerk in the Public Sector industry seems to be shrinking over the next 5 years. According to the Bureau of Labor Statistics, Postal Service clerks are projected to decrease by 14 percent from 2019 to 2029. There are several reasons for this decline, including the widespread use of email and online bill payment, which has reduced the need for traditional mail. Technological advancements have also made mail processing more efficient, reducing the need for human labor. However, the Postal Service continues to offer competitive wages and benefits, making it an attractive option for those looking for a stable and secure career. As a result, competition for Mail Processing Clerk positions may be fierce, and candidates with relevant experience or education will likely have an advantage.

Frequently Asked Questions (FAQ)

Q: What does a Mail Processing Clerk do in the Public Sector industry?

A: The Mail Processing Clerk is responsible for sorting and distributing mail, packages, and other correspondence for the government agency they work for.

Q: What are the requirements to become a Mail Processing Clerk in the Public Sector industry?

A: To become a Mail Processing Clerk, one typically needs a high school diploma or equivalent. Some agencies may require additional qualifications, such as passing a background check or prior clerical experience.

Q: How does a Mail Processing Clerk handle sensitive or confidential materials?

A: The Mail Processing Clerk is responsible for handling all mail and correspondence with care and confidentiality. They may need to keep records of certain materials or follow specific procedures for delivering sensitive or confidential documents to the appropriate personnel.

Q: What is a typical work schedule for a Mail Processing Clerk in the Public Sector industry?

A: Mail Processing Clerks usually work full-time during regular business hours, which may include evenings or weekends depending on the needs of the agency they work for. Some positions may require overtime during busy periods or special events.

Q: What skills are necessary for success in the role of a Mail Processing Clerk in the Public Sector industry?

A: In addition to strong organizational and communication skills, Mail Processing Clerks should be detail-oriented and able to work independently. Proficiency in basic computer programs and software may also be required.

Cover Letter Example

I am excited to apply for the Mail Processing Clerk position within [organization] in the Public Sector industry. With [number] years of experience in mail handling and processing, I am confident in my ability to excel in this role. As a detail-oriented individual, I have developed excellent time management skills that allow me to sort and distribute mail accurately and efficiently. I am also skilled in using mail processing equipment, including postage meters and mail sorters, which ensures that all mail is processed quickly and accurately.

Moreover, I possess strong communication skills, which enable me to liaise with both internal and external stakeholders effectively. My [qualification], in addition to my experience in this field, has provided me with the ability to work well under pressure, maintain a positive attitude, and work collaboratively as part of a team. In addition to my mail handling expertise, I am proficient in using computer software to maintain records, track mail volume, and prepare reports. I pride myself on my ability to maintain a high level of accuracy, even during high-volume mailing periods. In summary, I believe that my skills and experience make me an ideal candidate for this position, and I look forward to contributing to the success of [organization].

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