Restaurant General Manager

Last Updated:
April 27, 2023

Job Description Overview

As a Restaurant General Manager, you will be responsible for overseeing the daily operations of a restaurant. Your duties will include managing staff, monitoring budgets, and ensuring customer satisfaction. You will work closely with chefs, servers, and bartenders to ensure that the restaurant runs smoothly and efficiently. Your job requires someone with excellent leadership and communication skills, as well as a keen eye for details.

You will also be responsible for creating schedules, ordering inventory, and conducting staff training. Most of your time will be spent on the floor ensuring that your restaurant meets its targets while making sure your guests receive excellent service. You will need to be comfortable working in a fast-paced and demanding environment, and must always be able to stay calm under pressure.

In essence, a Restaurant General Manager is the backbone of any successful restaurant – they play a crucial role in ensuring that all staff are working harmoniously and the business is profitable. If you are looking for a challenging and exciting job in the hospitality industry, then a Restaurant General Manager job description likely suits your interest.

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Job Duties and Responsibilities

  • Oversee daily operations of the restaurant 
  • Manage finances, including budgeting and revenue forecasting 
  • Create and enforce staff schedules 
  • Hire and train new employees 
  • Ensure high quality of food and service 
  • Develop marketing strategies to attract customers 
  • Maintain inventory and order supplies 
  • Handle customer complaints and resolve conflicts 
  • Maintain cleanliness and safety standards in the restaurant

Experience and Education Requirements

Being a Restaurant General Manager requires a blend of education and experience in the hospitality industry. Most employers look for someone with a bachelor's degree in hospitality or a related field. However, relevant work experience in food service management can also make up for the lack of formal education. 

Candidates with a high school diploma or equivalent can start at an entry-level position in a restaurant and work their way up to the general manager role through experience, hard work, and dedication. Restaurant General Managers are also expected to have excellent communication and interpersonal skills to manage and motivate their team, as well as strong organizational and problem-solving abilities. Aspiring Restaurant General Managers should also have a proven track record of success in food service management.

Salary Range

As a Restaurant General Manager in the Hospitality industry, you can expect a salary range between $40,000 to $90,000 per year in the United States. The salary may vary based on factors like location, experience, and the type of restaurant. For example, a General Manager in a high-end fine-dining restaurant in New York City may earn more than someone managing a small café in a rural town. Additionally, bonuses and incentives may be offered based on performance.

Similar positions in other countries, such as Canada and the United Kingdom, may have a salary range of CAD 45,000 to CAD 100,000 and £22,000 to £60,000, respectively.


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Career Outlook

The career outlook for a Restaurant General Manager in the Hospitality industry over the next 5 years is positive. According to the Bureau of Labor Statistics, employment of food service managers is projected to grow 1 percent from 2019 to 2029, which is the same as the average for all occupations. The growth is expected to come from new restaurants opening and the need to replace managers who leave the occupation. The demand for healthy and organic food options will also contribute to job growth. With the advancement of technology, Restaurant General Managers will have more access to data that can help them make better decisions about food costs, menu planning, and staff management. Overall, prospects for those interested in becoming a Restaurant General Manager are looking bright.

Frequently Asked Questions (FAQ)

Q: What is a Restaurant General Manager?

A: A Restaurant General Manager is a person who oversees the daily operations of a restaurant. They are in charge of managing staff, ensuring a high level of customer service, and meeting financial goals.

Q: What are the duties of a Restaurant General Manager?

A: The duties of a Restaurant General Manager include hiring and training staff, setting and achieving sales goals, managing inventory and ordering supplies, ensuring food quality and safety, and providing excellent customer service.

Q: What skills are necessary for a Restaurant General Manager?

A: A successful Restaurant General Manager should have strong leadership skills, excellent communication skills, financial management skills, and the ability to multitask effectively. They should also have a thorough knowledge of restaurant operations and be able to work well under pressure.

Q: What education and experience is required to become a Restaurant General Manager?

A: A degree in hospitality management or a related field is preferred, but not always required. Relevant experience in restaurant management is necessary, as well as a strong understanding of food service industry standards and regulations.

Q: What is the salary range for a Restaurant General Manager?

A: The salary range for a Restaurant General Manager can vary depending on location and the size of the restaurant. On average, they can earn anywhere from $40,000 to $75,000 per year, with opportunities for bonuses and other incentives.

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