Retail Assistant Manager

Last Updated:
June 29, 2023

Job Description Overview

A Retail Assistant Manager is an important position in the retail industry. They work hand-in-hand with the store manager, assisting in the day-to-day operations of the store. This job requires excellent customer service skills, as well as the ability to motivate and lead a team of sales associates. 

As a Retail Assistant Manager, you will be responsible for helping to create a positive shopping experience for customers. You will oversee merchandising, inventory management, and scheduling. Additionally, you will be expected to help implement policies and procedures that increase sales, reduce costs, and improve overall customer satisfaction. 

To be successful in this role, you must have experience in retail sales and customer service. You should also have supervisory experience and be able to lead a team. Strong organizational and communication skills are a must, as well as the ability to work well under pressure. 

In summary, a Retail Assistant Manager job description requires a skilled individual who can balance customer service with operational tasks. They are important members of the retail team and must be able to work effectively with others to achieve overall goals. If you're ready to take on a challenging and rewarding career in retail, this may be the perfect job for you.

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Job Duties and Responsibilities

  • Assist the store manager in daily operations and overall management of the retail store.
  • Help train new employees and provide ongoing training to existing staff.
  • Ensure high standards of customer service and lead by example in customer interactions.
  • Monitor and maintain inventory levels and ordering products as needed.
  • Verify accuracy of pricing, signage, and store displays.
  • Create schedules for employees and ensure the store is fully staffed during peak times.
  • Communicate effectively with staff and customers to resolve issues and ensure a positive shopping experience.
  • Monitor sales and implement strategies to increase revenue and meet sales goals.
  • Ensure compliance with company policies and procedures, as well as federal and state regulations.
  • Assist with hiring and performance evaluations of employees.

Experience and Education Requirements

To get hired as a Retail Assistant Manager, you need a solid combination of education and experience. For education, having a high school diploma or GED is typically the minimum requirement. However, having a Bachelor's degree in business, marketing, or a related field can boost your chances of getting hired and advancing in this career field. 

In terms of experience, having at least two years of experience in retail sales or customer service is typically necessary. You'll also need experience managing a team of employees, as the role of Assistant Manager involves supervising and training staff. Good communication skills, attention to detail, and the ability to multitask are also essential for success in this role.

Salary Range

The salary range for a Retail Assistant Manager varies depending on location, company, and experience. In the United States, the average salary for a Retail Assistant Manager is $42,000 per year. However, salaries can range from $28,000 to $61,000 per year. Some factors that affect the salary range include the size of the store, geographic location, and the type of retail environment.

In Canada, the average salary for a Retail Assistant Manager is C$40,000 per year. In the United Kingdom, the average salary is £19,000 per year.

Overall, the salary range for a Retail Assistant Manager is influenced by many factors. However, with experience, education, and company loyalty, a Retail Assistant Manager can earn a good salary. 



Career Outlook

If you're considering a career as a Retail Assistant Manager, you'll be pleased to know that the outlook for this role is quite promising over the next five years. The retail industry shows no signs of slowing down, and the demand for skilled retail managers is steadily increasing. According to the Bureau of Labor Statistics, employment in the retail sales industry will grow by 2 percent from 2019 to 2029, which is about as fast as the average for all occupations. 

As an Assistant Manager, you can expect to earn a median salary of around $45,000 per year, with the potential for growth as you gain more experience in the position. With the rise of e-commerce, retailers are focusing more on cultivating a positive in-store experience for their customers, which means that skilled and experienced assistants are more important than ever. 

So, whether you're just starting your career or looking to make a change, the role of a Retail Assistant Manager is an excellent choice with plenty of growth potential.

Frequently Asked Questions (FAQ)

Q: What does a Retail Assistant Manager do?

A: A Retail Assistant Manager supports the Store Manager in overseeing daily operations, ensuring the team meets sales targets, managing inventory, handling customer service concerns, and ensuring the store’s overall success.

Q: What qualifications do I need to become a Retail Assistant Manager?

A: A high school diploma or equivalent is required, as well as experience working in retail or customer service positions. Post-secondary education in business or management is beneficial, but not required.

Q: What are some key skills needed for a Retail Assistant Manager?

A: Strong communication, leadership, and organizational skills are crucial. Retail Assistant Managers must also have a solid understanding of sales, customer service, inventory management, and basic accounting.

Q: What kind of schedule does a Retail Assistant Manager typically work?

A: The schedule can vary depending on the store’s hours of operation, but generally, Retail Assistant Managers work full-time, including evenings and weekends.

Q: How much do Retail Assistant Managers typically get paid?

A: The average salary of a Retail Assistant Manager varies depending on the employer and location, but can range from $25,000 to $50,000 per year. Some positions may also offer bonuses or commission based on performance.

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