Retail Coordinator

Last Updated:
June 29, 2023

Job Description Overview

A Retail Coordinator is a critical position in the retail industry responsible for managing the operational aspects of a retail store. As a Retail Coordinator, you are a team leader, responsible for managing the retail team’s day-to-day activities. Your duties may include managing inventory, monitoring sales performance, ensuring customer satisfaction, training employees, and overseeing the store's visual appearance. You are responsible for keeping the store organized and ensuring that the products are displayed attractively and accurately. You'll work closely with other store managers, vendors, and customers to provide an organized and efficient shopping experience in line with the company's overall goals.

A Retail Coordinator job description typically requires good communication skills, attention to detail, and excellent organizational skills. You should have a passion for customer service, a solid understanding of retail operations, and the ability to analyze data to create actionable insights for your team. As a Retail Coordinator, your contributions will help grow the company and lead to a successful retail operation.

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Job Duties and Responsibilities

  • Manage inventory levels and ensure that products are stocked and available for customers.
  • Create and implement merchandising strategies to showcase products effectively in-store.
  • Train and manage retail staff to ensure that they are knowledgeable about products and provide excellent customer service.
  • Monitor and analyze sales data to identify trends and make recommendations for improving sales.
  • Attend trade shows and collaborate with vendors to select and source new products.
  • Develop and maintain relationships with customers to increase engagement and loyalty.
  • Maintain cleanliness and organization of the store to create a pleasant shopping experience for customers.
  • Manage pricing and promotions to increase sales and profit margins.
  • Coordinate with other store locations to share best practices and ensure consistency across the brand.

Experience and Education Requirements

To become a Retail Coordinator, you typically need a high school diploma or equivalent. Some employers may prefer candidates with an associate or bachelor’s degree in marketing, business administration, or related fields. Retail coordinators usually have experience in sales and marketing, customer service, and retail management. Employers may look for candidates with a minimum of three years’ experience in coordinating retail merchandising programs, training staff, and managing product inventory. In addition, computer literacy and proficiency in Microsoft Excel, PowerPoint, and Word are usually required for the job. Candidates with excellent communication, organizational, and leadership skills have the best chance of landing a job as Retail Coordinator.

Salary Range

Retail Coordinators play a crucial role in the success of the retail industry by ensuring that products are well-stocked, providing exceptional customer service, and managing employees. If you're interested in a career as a Retail Coordinator, you may be wondering about the salary range. 

According to, the average salary for a Retail Coordinator in the United States is $52,660 per year. However, the salary range can vary depending on factors such as location, experience, and the size of the company. In larger cities, such as New York or Los Angeles, the salary range can go up to around $68,000 per year. Meanwhile, in smaller cities or towns, the salary may be closer to the national average.

In other countries, such as Canada and Australia, the salary range for Retail Coordinators is similar to that of the United States. In Canada, the average salary is CAD$45,000 per year, while in Australia it is approximately AUD$56,000 per year.


  •, Retail Coordinator Salaries in the United States
  • PayScale, Retail Coordinator Salary in Canada
  • Indeed, Retail Coordinator Salaries in Australia

Career Outlook

The career outlook for a Retail Coordinator in the retail industry is quite positive over the next five years. According to the Bureau of Labor Statistics, the employment of marketing and sales managers, which includes Retail Coordinators, is projected to grow by 10% from 2016 to 2026, faster than the average for all occupations. This growth is due to the increasing demand for retail products and services, and the need for businesses to have effective marketing strategies. As online retail continues to grow, retailers need coordinated and strategic plans for serving their customers both in-store and through e-commerce channels. Thus, Retail Coordinators will have plenty of opportunities to enhance their skills and advance their careers in the retail industry.

Frequently Asked Questions (FAQ)

Q: What is the role of a Retail Coordinator?

A: Retail Coordinators manage the day-to-day operations of a retail store, including managing staff, handling customer complaints, and ensuring products are properly displayed and stocked.

Q: What qualifications are needed to become a Retail Coordinator?

A: Typically, a high school diploma or equivalent is required for this role. Previous experience in retail or customer service is often preferred.

Q: What is the average salary for a Retail Coordinator?

A: Salaries can vary based on the location and size of the store. According to, the average salary for a Retail Coordinator in the US is around $36,000 per year.

Q: What are some common challenges faced by Retail Coordinators?

A: Some challenges include managing a large team of employees, dealing with difficult customers, and ensuring that the store meets its performance goals and sales targets.

Q: What skills are important for a Retail Coordinator to have?

A: A Retail Coordinator should have strong communication and leadership skills, a good understanding of retail operations, and the ability to think creatively in order to improve store performance.

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