Room Attendant Housekeeping

Industry:
Hospitality
Last Updated:
September 19, 2023

Job Description Overview

If you're interested in working in the hospitality industry, becoming a Room Attendant Housekeeping might be right for you! As a Room Attendant Housekeeping, you'll be responsible for ensuring the cleanliness and orderliness of each guest's room. This job requires a keen eye for detail and excellent organizational skills.

Your main duties will be making and changing bed linens, vacuuming and dusting, and replenishing toiletries and towels. You'll also need to ensure that the room's furniture and decorations are in their proper place. Additionally, you'll work with the front desk staff to identify any issues or special requests from guests, such as extra pillows or towels.

To succeed in this role, you'll need to be physically fit and able to lift heavy objects. You'll also need to be comfortable working with cleaning supplies and chemicals. While no formal education is required for this position, experience in customer service or housekeeping is preferred.

Overall, the Room Attendant Housekeeping job description is an essential position for ensuring guest satisfaction at any hotel or hospitality establishment.

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Job Duties and Responsibilities

  • Clean and sanitize guest rooms and bathrooms according to hotel standards.
  • Replace linens and towels as needed.
  • Restock guest room amenities, such as soap, shampoo, and toilet paper.
  • Vacuum and dust guest rooms and common areas.
  • Report any defects or damages to hotel management.
  • Follow safety procedures, including using cleaning chemicals properly.
  • Respect guest privacy and maintain confidentiality.
  • Work independently and efficiently to complete assigned tasks.
  • Maintain a friendly and positive attitude toward guests and coworkers.

Experience and Education Requirements

To become a Room Attendant Housekeeping in the Hospitality industry, usually, it requires a high school diploma or equivalent education, although some positions might expect further education. Experience is vital, and many hotels and resorts would expect some previous experience in cleaning and maintenance works within the previous five years. Candidates ought to perform a physical task, stand on their feet for extended periods, and work in a fast-paced environment. Candidates must have a good eye for detail and an ability to prioritize tasks effectively. Customer service skills and capability to interact with guests politely would give a candidate a great advantage. Training usually takes place on the job.

Salary Range

The expected salary range for a Room Attendant Housekeeping in the United States ranges from $20,250 to $32,558 annually, or an hourly pay rate of $9.76 to $15.67. However, factors such as location, experience, and company size can affect salaries. For example, California has the highest average pay at $39,660 per year, while smaller hotels may pay lower wages than larger chains.

In the United Kingdom, the average salary for a Housekeeper is £17,367, which is roughly $23,422 USD. In Canada, the average salary for a Housekeeping Room Attendant is $14.95 per hour.

Sources:

  • https://www.payscale.com/research/US/Job=RoomAttendant/Housekeeping/HourlyRate
  • https://www.bls.gov/oes/current/oes372014.htm#st
  • https://www.totaljobs.com/salary-checker/average-housekeeper-salary#average-housekeeper-salary-uk
  • https://www.payscale.com/research/CA/Job=HousekeepingRoomAttendant/Hourly_Rate

Career Outlook

If you're considering a career as a Room Attendant Housekeeping in the hospitality industry, there's good news! According to the Bureau of Labor Statistics, the employment of housekeeping workers is projected to grow 10 percent from 2016 to 2026, which is faster than the average for all occupations. This growth is driven by an increase in tourism and a surge in hotel construction. As more hotels open around the world, the need for room attendants will rise. In addition, hotels are expected to focus more on providing exceptional guest experiences, which means that the role of the room attendant will become increasingly important in ensuring customer satisfaction. So, if you're someone who loves to keep things neat and clean, this could be a great career option for you!

Frequently Asked Questions (FAQ)

Q: What does a Room Attendant Housekeeping do?

A: A Room Attendant Housekeeping is responsible for cleaning and maintaining rooms in a hotel or lodging establishment to meet the expectations of guests.

Q: What skills are needed to become a Room Attendant Housekeeping? 

A: A Room Attendant Housekeeping should have attention to detail, good communication skills, physical stamina, and flexibility to work different shifts and long hours with minimal supervision.

Q: What are the responsibilities of a Room Attendant Housekeeping?

A: A Room Attendant Housekeeping is responsible for cleaning guest rooms, replacing linens and towels, replenishing toiletries, vacuuming and dusting, reporting any maintenance issues, and ensuring that guests are satisfied with their stay.

Q: How to become a Room Attendant Housekeeping? 

A: To become a Room Attendant Housekeeping, an individual must have a high school diploma or equivalent, attend on-the-job training, have experience in cleaning, and possess a friendly and courteous attitude towards guests.

Q: What is the work environment like for a Room Attendant Housekeeping? 

A: A Room Attendant Housekeeping works at a lodging establishment, such as a hotel, and may have to work around guests, clean multiple rooms per day, and work in a fast-paced environment. The job may be physically demanding and involve standing or walking for long periods.


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