Sales and Catering Coordinator

Industry:
Hospitality
Last Updated:
June 29, 2023

Job Description Overview

A Sales and Catering Coordinator plays a vital role in the hospitality industry by managing the events and functions held at a venue. This job requires a diverse set of skills including communication, organization, and multitasking abilities. The Sales and Catering Coordinator job description involves taking on a wide range of responsibilities including negotiating contracts, managing guest room allocations, and handling payment processing. They liaise with clients to ensure their needs are met, while also managing the logistics of the event, such as coordinating with different departments like the kitchen, banquet, and housekeeping. The job also involves creating event proposals, tracking budget details, and executing marketing plans to promote the venue. In addition, the Sales and Catering Coordinator guarantees guests receive a seamless experience by resolving conflicts and complaints promptly. If you are looking to pursue a Sales and Catering Coordinator career, a strong work ethic and a passion for event planning are essential.

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Job Duties and Responsibilities

  • Coordinates all sales and catering events for the hotel or resort.
  • Communicates with clients via phone, email, and in person to confirm details and answer questions about events.
  • Creates contracts and event orders to capture all relevant information.
  • Negotiates pricing and assists clients with menu selections, room blocks, and other details.
  • Confirms event set-up and decor with banquet and event staff to ensure all requests are met.
  • Schedules and attends event planning meetings and walkthroughs with clients and other departments.
  • Maintains accurate records and ensures all billing and payment details are processed accurately and timely.
  • Acts as a liaison between clients, kitchen staff, and event personnel during events to ensure smooth execution.
  • Follows up with clients after events to ensure satisfaction and seeks opportunities for future business.
  • Adheres to all policies and procedures related to sales, catering, and hospitality, and maintains a professional demeanor at all times.

Experience and Education Requirements

To get a job as a Sales and Catering Coordinator in the Hospitality industry, you need a mix of education and experience. You must have a high school diploma or equivalent as minimum education requirement, and some employers may prefer candidates with an Associate or Bachelor's degree in Hospitality or Marketing. Work experience in the Hospitality industry is also very important, especially in sales, catering, or event planning roles. You need to be comfortable with computer programs and communication software, be able to multitask and stay organized, and possess excellent customer service and communication skills. Being bilingual can be an advantage. A positive attitude, energy, and willingness to learn are essential too.

Salary Range

For those interested in the Sales and Catering Coordinator salary range in the hospitality industry, the average annual salary in the United States is around $43,000 to $57,000. Factors that go into determining salary include years of experience, location, and the size of the hotel or resort.

Other countries may have different pay scales for this role. In Canada, the average salary for this position ranges between CA$34,000 to CA$49,000. In the United Kingdom, the average salary is around £21,000 to £24,000.

The Sales and Catering Coordinator plays a vital role in the hospitality industry, ensuring that events and meetings run smoothly, making clients happy, and generating revenue for the company. These professionals are responsible for managing events, from the coordination of room setups, catering, contracts, budgets, and communication with clients.

Sources:

  • Indeed.com
  • Glassdoor.com
  • Payscale.com

Career Outlook

The career outlook for Sales and Catering Coordinators in the Hospitality industry is looking bright over the next 5 years. According to the Bureau of Labor Statistics, employment of meeting, convention, and event planners is projected to grow 8 percent from 2019 to 2029, much faster than the average for all occupations. As the hospitality industry continues to expand, there is a growing need for professionals who can coordinate events and catering services. This career also offers opportunities for career advancement, with the possibility of moving up to a managerial role or transitioning into related areas such as marketing or public relations. Overall, this is a promising career with plenty of growth potential in the years ahead.

Frequently Asked Questions (FAQ)

Q: What does a Sales and Catering Coordinator do in the hospitality industry?

A: A Sales and Catering Coordinator is responsible for organizing and coordinating events and meetings within a hotel or venue. They work closely with clients, vendors, and hotel staff to ensure that events run smoothly and meet the clients' expectations.

Q: What are the qualifications needed to become a Sales and Catering Coordinator?

A: Typically, a Sales and Catering Coordinator will need a high school diploma or equivalent, plus some experience working in the hospitality industry. Strong communication, organizational, and customer service skills are necessary as well.

Q: What types of events does a Sales and Catering Coordinator handle?

A: Sales and Catering Coordinators can handle a variety of events, from small business meetings to large conferences and weddings. They work with clients to plan menus, seating arrangements, and other details that will make the event a success.

Q: What are some challenges faced by a Sales and Catering Coordinator?

A: Sales and Catering Coordinators often work under tight deadlines and must be able to manage multiple tasks simultaneously. They need to be able to handle pressure well and work effectively with a diverse group of people, including clients, vendors, and hotel staff.

Q: What is the average salary for a Sales and Catering Coordinator?

A: According to Payscale, the average salary for a Sales and Catering Coordinator in the hospitality industry is around $44,000 per year. The actual salary will depend on the size and location of the hotel or venue, as well as the candidate's experience and qualifications.


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