Bus Person

Industry:
Hospitality
Last Updated:
July 18, 2023

Job Description Overview

A Bus Person, also known as a busser or a server assistant, is an integral part of the hospitality industry. Their job description involves clearing tables, resetting them, and ensuring that customers have a clean and pleasant dining experience. 

As a Bus Person, you will be responsible for ensuring that each table is clean and ready for the next customer. This includes removing dirty dishes, wiping the table clean, and restocking items such as napkins and silverware. You will also assist servers by delivering food, refilling drinks, and running errands. 

This job requires you to have excellent communication and teamwork skills, as you will be working closely with servers, chefs, and other staff members. You should also be able to work efficiently, even under pressure, as the job can be fast-paced during peak hours. 

In conclusion, being a Bus Person is a challenging but rewarding job in the hospitality industry. If you enjoy working in a fast-paced, customer-facing environment, then this job may be perfect for you.

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Job Duties and Responsibilities

  • Clear tables and reset for the next guest
  • Sort and organize dishes, utensils, and glassware
  • Clean and polish silverware and glassware
  • Assist servers with food and drink service
  • Ensure a clean and organized dining room
  • Help maintain inventory of dining supplies
  • Respond promptly to guest requests and needs
  • Follow health and safety guidelines in handling food and cleaning
  • Work collaboratively with other staff members
  • Provide excellent customer service to guests.

Experience and Education Requirements

To be a bus person in the hospitality industry, you usually need a high school diploma or equivalent. No additional education is required but any previous experience in the hospitality industry is a huge plus. You will need to be able to carry heavy items and work in fast-paced environments. Additionally, you'll need good communication skills to interact with servers, chefs and patrons. Your main responsibilities will be to clean tables, refill water and provide assistance to guests as needed. Most employers will provide on-the-job training, so eagerness to learn and a strong work ethic are important to succeed in this entry-level job.

Salary Range

A Bus Person is an entry-level position in the hospitality industry that supports wait staff and ensures tables are clean and ready for the next customers. According to Glassdoor data, the average annual salary for a Bus Person in the United States is around $21,000. The pay range can vary based on the location, company, and years of experience. For example, a Bus Person in California can make up to $27,000, while the salary in Florida is about $19,000 per year. In Australia, the salary range for a Bus Person is between AU$29K and AU$47K per year. Overall, the salary for a Bus Person is lower compared to other positions in the hospitality industry.

Sources:

  • Glassdoor: https://www.glassdoor.com/Salaries/busser-salary-SRCH_KO0,6.htm 
  • Payscale: https://www.payscale.com/research/US/Job=Busser/Hourly_Rate 
  • Indeed: https://www.indeed.com/salaries/bus-person-Salaries

Career Outlook

The career outlook for a Bus Person in the hospitality industry is expected to stay the same over the next five years. According to the Bureau of Labor Statistics, the employment rate for Bus Persons is projected to remain stable with no significant increase or decrease. 

This can be attributed to the fact that the demand for services in the restaurant industry is expected to remain steady, with no major changes in the level of customer traffic. Additionally, many restaurants tend to rely on Bus Persons to maintain cleanliness and orderliness in their dining areas, which further solidifies the need for individuals in this role.

In conclusion, while the job growth for Bus Persons in the hospitality industry may not be exponential, the consistent demand for their services ensures a stable career outlook for those pursuing this path.

Frequently Asked Questions (FAQ)

Q: What does a Bus Person do in a restaurant?

A: A Bus Person is responsible for clearing and cleaning tables, refilling water glasses, and assisting servers in any way possible.

Q: Is being a Bus Person a hard job?

A: It can be physically demanding, as it involves a lot of standing, walking, and carrying heavy dishes. However, with practice and proper technique, anyone can do it.

Q: Do you need experience to become a Bus Person?

A: While experience in the restaurant industry is always helpful, it is not always required. Many restaurants are willing to train enthusiastic and hardworking individuals.

Q: Can a Bus Person earn tips?

A: It depends on the restaurant. Some restaurants have a policy of pooling tips and dividing them among all staff members, while others allow Bus People to keep their own tips. It's important to clarify this policy with the manager beforehand.

Q: What skills do you need to be a successful Bus Person?

A: Strong communication skills, attention to detail, organizational abilities, a positive attitude, and the ability to work well under pressure are all important traits. Multitasking and physical stamina are also key.


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