Dock Supervisor

Last Updated:
July 19, 2023

Job Description Overview

A Dock Supervisor job description includes managing freight operations at loading docks. In the transportation industry, the position plays a crucial role in ensuring smooth and efficient loading and unloading of cargo onto and off of delivery trucks. The supervisor is responsible for directing a team of dockworkers, assigning tasks, and coordinating the flow of goods from the warehouse to the trucks. They oversee compliance with transport regulations and health and safety standards, resolve issues, and communicate with various departments to ensure timely delivery. Additionally, the Dock Supervisor must maintain accurate records of shipments, monitor inventory levels, and track damage or loss. Strong leadership and communication skills are necessary for this role, as well as organizational abilities and attention to detail. The Dock Supervisor should be proficient in logistics software, have a high school diploma or equivalent and several years of related experience.

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Job Duties and Responsibilities

  • Direct and oversee the loading and unloading of cargo from trucks and trailers
  • Assign tasks and responsibilities to dock workers
  • Train and coach dock workers on proper handling and safety procedures
  • Monitor and maintain a safe and efficient work environment
  • Schedule and coordinate the arrival and departure of trucks and drivers
  • Communicate with shippers and customers to ensure timely delivery of goods
  • Keep accurate records of cargo, inventory, and equipment
  • Ensure compliance with transportation regulations and company policies
  • Troubleshoot and resolve any issues or conflicts that arise during the loading and unloading process.

Experience and Education Requirements

To become a Dock Supervisor in the Transportation field, you need a good combination of education and experience. A high school diploma or GED certificate is usually the minimum educational requirement. However, some employers may prefer candidates with an associate or bachelor’s degree in logistics, transportation or a related field. 

Experience wise, it's important to have worked at least 2-3 years in a warehouse or a transportation company, gaining knowledge of operations, shipping, and receiving procedures. Dock Supervisors are responsible for overseeing the loading and unloading of cargo, managing employees, scheduling shipments, and maintaining safety standards. 

Having excellent organizational, communication and leadership skills is also a must. Being able to handle stress and make quick decisions is also an asset in this role. A Dock supervisor must be able to work well under pressure and have a background in managing people.

Salary Range

Dock Supervisor salary range in the Transportation industry in the United States is typically between $40,000 to $70,000 per year, depending on the location and company size. According to Glassdoor, the national average salary for Dock Supervisors is $53,508 per year. Additionally, Indeed reports that the average salary for Dock Supervisors in New York City is $57,316 per year, while the average salary in Houston, Texas is $50,471 per year.

Outside of the United States, data on Dock Supervisor salary range is limited. However, according to Payscale, the average salary for a Dock Supervisor in Canada is $47,162 CAD per year.





Career Outlook

The career outlook for a Dock Supervisor in the transportation industry looks promising over the next five years. The Bureau of Labor Statistics predicts a 5% growth in employment for transportation, storage, and distribution managers, which includes dock supervisors from 2019 to 2029. This growth is attributed to an increase in global trade and e-commerce, leading to more demand for transportation and logistics services. Additionally, advances in technology are expected to improve efficiency and productivity in supply chain management, creating more opportunities for qualified supervisors. This means that if you're interested in this career, there will be plenty of job openings available in the coming years.

Frequently Asked Questions (FAQ)

Q: What does a Dock Supervisor do in the Transportation industry?

A: A Dock Supervisor is responsible for overseeing the loading and unloading of freight at a transportation hub, ensuring that all shipments are handled safely and efficiently.

Q: What skills are necessary to become a Dock Supervisor?

A: An effective Dock Supervisor must have strong leadership and communication skills, as well as the ability to coordinate and manage a team of workers in a fast-paced environment. They must also have knowledge of transportation regulations and freight handling procedures.

Q: What is the work schedule like for a Dock Supervisor?

A: Dock Supervisors typically work full-time schedules that may include overnight or weekend shifts. They may also be expected to work extended hours during peak shipping seasons.

Q: What education and training is required to become a Dock Supervisor?

A: Most Dock Supervisors have a high school diploma or equivalent, along with several years of experience in the transportation industry. Some employers may also require a bachelor's degree in business or a related field.

Q: What are the career advancement opportunities for a Dock Supervisor?

A: Experienced Dock Supervisors may be promoted to higher-level supervisory or management positions within the transportation industry, or may choose to transition to related fields such as logistics or supply chain management.

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