FinOps Financial Service Delivery Manager

Last Updated:
September 19, 2023

Job Description Overview

A FinOps Financial Service Delivery Manager is a key professional in the Information Technology industry responsible for overseeing the financial operations and service management processes. The FinOps Financial Service Delivery Manager job description includes a combination of financial management, analytical skills, and technological expertise to optimize costs and efficiencies of an organization's IT infrastructure.

The primary duties of a FinOps Financial Service Delivery Manager involve coordinating with various teams to develop strategic plans, manage budgets, and monitor expenses. They ensure that the financial services are delivered effectively, and the IT investments align with the organization's goals. In addition, they assess cost-effectiveness, identify areas for improvement, and implement changes accordingly.

Other essential skills for this role include strong communication, problem-solving abilities, and project management experience. A FinOps Financial Service Delivery Manager is expected to have a deep understanding of IT services, cloud computing, and financial principles to excel in this role. Overall, this position is crucial in driving the financial performance and success of an organization's IT services.

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Job Duties and Responsibilities

  • Overseeing the team responsible for financial operations, ensuring they effectively handle tasks like billing, invoicing, and reporting.
  • Managing relationships with clients, addressing any financial service-related concerns, and ensuring service delivery meets quality expectations.
  • Collaborating with IT teams to develop and improve financial software, tools, and systems, making operational processes more efficient.
  • Setting financial operation goals and creating plans to achieve them, monitoring progress, and making adjustments as needed.
  • Developing and implementing strategies to control expenses, increase revenue, and optimize the overall profitability of services offered.
  • Ensuring compliance with local, state, and federal financial regulations, as well as keeping up to date on industry trends and best practices.
  • Facilitating communication between finance teams and other departments, ensuring they have the necessary resources and information to make informed decisions.
  • Analyzing financial data to identify trends, spot potential issues, and draw insights that can guide decision-making.
  • Participating in the hiring process for finance team members, ensuring they possess necessary qualifications and align with company goals.
  • Providing training and mentorship to finance staff, helping them develop skills and grow professionally.

Experience and Education Requirements

To get a job as a FinOps Financial Service Delivery Manager in the IT industry, one must typically possess a bachelor's degree in finance, accounting, or a related field. Experience in managing financial operations for technology companies is important, often at least 5 years. Companies have a preference for candidates with strong analytical and problem-solving skills, and experience in financial systems and software. Additionally, having skills in cost management, budgeting, and forecasting is beneficial. Finally, possessing excellent communication skills and experience working in teams is valuable for interacting with various departments and stakeholders.

Salary Range

The FinOps Financial Service Delivery Manager salary range varies based on factors such as experience and location. In the United States, the average annual salary for this position is around $102,000. However, this amount can fluctuate between $80,000 to $130,000, with top earners making more than $150,000. FinOps Financial Service Delivery Managers working in large cities may have higher salaries due to the higher cost of living. Comparatively, in the United Kingdom, the average annual salary for this role is approximately £68,000, which can range from £55,000 to £85,000. The salary ranges in other countries are subject to local economic factors and industry demand.

Sources:

  1. https://www.glassdoor.com/Salaries/financial-service-delivery-manager-salary-SRCH_KO0,33.htm
  2. https://www.payscale.com/research/UK/Job=ServiceDeliveryManager/Salary
  3. https://www.salary.com/research/salary/benchmark/financial-operations-manager-salary

Career Outlook

The career outlook for a FinOps Financial Service Delivery Manager in the Information Technology industry seems promising over the next five years. The demand for such professionals will grow as companies continue to expand their digital services. These managers ensure smooth and efficient delivery of financial services.

With businesses focusing more on managing costs and improving their financial operations, FinOps Financial Service Delivery Managers will become even more important. They play a key role in achieving these goals by optimizing processes, promoting collaboration, and using technology to improve financial performance.

Overall, expect a stable job market for FinOps Financial Service Delivery Managers, with significant growth opportunities in the IT industry.

Sources:

  1. https://www.prnewswire.com/news-releases/global-finops-services-market-to-grow-at-a-cagr-of-25-during-the-forecast-period-2019-2028-300891763.html
  2. https://www.finopsfoundation.org/finops-reports-main/

Frequently Asked Questions (FAQ)

Q: What does a FinOps Financial Service Delivery Manager do?

A: They manage financial operations, oversee service delivery, and improve efficiency in Information Technology (IT) companies.

Q: What skills are needed for this job?

A: Strong financial knowledge, IT expertise, project management, teamwork, and communication skills are required.

Q: Do they work with clients directly?

A: Yes, they work with clients to understand their needs and ensure smooth service delivery.

Q: What qualifications do they need?

A: A bachelor's degree in finance, IT, or related fields, and relevant experience in IT service management are preferred.

Q: Is certification required for this role?

A: While not mandatory, certifications like ITIL, PMP, or FinOps can be an advantage.


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