IT Infrastructure Engineer Assistant

Last Updated:
September 12, 2023

Job Description Overview

An IT Infrastructure Engineer Assistant is responsible for supporting and assisting the IT Infrastructure Engineer in maintaining, monitoring, and optimizing the organization's IT infrastructure. These professionals provide technical support, perform routine maintenance, and troubleshoot issues with hardware, software, and network systems. In this role, the IT Infrastructure Engineer Assistant job description encompasses a wide range of skills and responsibilities, from ensuring that servers are running efficiently and backups are completed regularly, to managing security protocols and access controls. They must have a strong understanding of modern IT services and infrastructure management concepts, as well as be able to analyze data and provide insights to improve system performance. The ideal candidate will also possess excellent communication skills, and be able to work collaboratively with technical and non-technical teams alike.

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Job Duties and Responsibilities

  • Supporting IT infrastructure design and implementation
  • Assisting in the troubleshooting of network and server issues
  • Maintaining hardware and software systems
  • Monitoring systems to ensure reliability and security
  • Collaborating with IT team members to identify and resolve technical problems
  • Providing technical support to end-users
  • Maintaining documentation of IT systems and procedures
  • Participating in the testing and deployment of new technologies
  • Performing regular system backups and disaster recovery procedures 
  • Assisting with software installation and updates.

Experience and Education Requirements

To be a IT Infrastructure Engineer Assistant, you need a mix of education and experience. Usually, people who hold this job position have some type of degree in the IT field, such as computer science, information technology or related fields. It's also crucial that candidates possess a certification related to the job focus area or vendor specific certifications, like Cisco CCNA or Juniper JNCIA. Candidates with work experience dealing with IT infrastructure, servers, networking or operating systems are given an edge in the application process. Being familiar with Microsoft Windows Server, Linux and installing, configuring network hardware and software makes a valuable candidate for the position.

Salary Range

IT Infrastructure Engineer Assistants are individuals who help design, maintain, and troubleshoot a company's IT infrastructure. If you're wondering about the salary range for this position in the United States, it can vary depending on factors such as education, experience, and location. However, on average, an IT Infrastructure Engineer Assistant can expect to make anywhere from $40,000 to $80,000 per year.

It's important to note that salaries can also vary in other countries. For example, in the United Kingdom, a similar position can earn around £25,000 to £35,000 per year. In Canada, an IT Infrastructure Engineer Assistant can make around CAD 42,000 to CAD 84,000 annually.


  1. Glassdoor. (2021, September 29). IT Infrastructure Engineer Assistant Salaries. Glassdoor.,36.htm
  2. Payscale. (n.d.). Average Infrastructure Engineer Assistant Salary. Payscale.
  3. TotalJobs. (n.d.). Infrastructure Engineer Assistant Salary. TotalJobs.

Career Outlook

As companies continue to digitize their businesses, the role of an IT Infrastructure Engineer Assistant is increasingly vital for maintaining efficient operations. Demand for professionals with strong technical skills in infrastructure management, cybersecurity, and cloud computing is expected to grow in the next five years. According to the Bureau of Labor Statistics, the employment of computer network architects, a related profession, is projected to increase by 5% from 2019 to 2029. Additionally, the increasing adoption of virtualization and cloud computing technologies is driving the need for skilled infrastructure management professionals. Overall, the outlook is positive for those pursuing a career path as IT Infrastructure Engineer Assistants.

Frequently Asked Questions (FAQ)

Q: What does an IT Infrastructure Engineer Assistant do?

A: IT Infrastructure Engineer Assistants help maintain and improve computer systems and networks for organizations.

Q: What are the daily tasks of an IT Infrastructure Engineer Assistant?

A: The typical tasks of an IT Infrastructure Engineer Assistant include providing technical support, performing system maintenance, troubleshooting hardware and software issues, and maintaining network security.

Q: What qualifications are required to become an IT Infrastructure Engineer Assistant?

A: IT Infrastructure Engineer Assistants typically have a bachelor's degree in computer science or a related field, along with experience in managing computer systems and networks.

Q: How much does an IT Infrastructure Engineer Assistant earn?

A: IT Infrastructure Engineer Assistants earn an average salary of $60,000 per year, but this can vary depending on the location, level of experience, and specific job duties.

Q: What career opportunities are available for IT Infrastructure Engineer Assistants?

A: IT Infrastructure Engineer Assistants can move up to become IT Infrastructure Engineers, Network Administrators, or other related roles in the Information Technology industry.

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