Freight Agent

Last Updated:
July 19, 2023

Job Description Overview

If you're interested in a career in the transportation industry, consider becoming a Freight Agent. A Freight Agent job description typically involves managing the transportation of goods and coordinating with various parties involved in the process. Freight Agents are responsible for ensuring that shipments are delivered on time and within budget, while also maintaining accurate records of all transactions. They work closely with carriers, shippers, and customers to ensure that all parties are satisfied with the services provided. Additionally, Freight Agents may need to negotiate rates and resolve any issues that arise during transportation. To succeed in this role, you should have excellent communication, negotiation, and problem-solving skills. A Freight Agent job description often requires a high school diploma or equivalent and relevant experience in the transportation industry. If you're interested in a dynamic and challenging career, a Freight Agent may be the right role for you.

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Job Duties and Responsibilities

  • A freight agent arranges the transportation of goods and products for clients.
  • They negotiate rates and contracts with carriers on behalf of their clients.
  • A freight agent handles logistics and ensures timely delivery of goods.
  • They track shipments and update clients on the status of their products.
  • A freight agent arranges for the proper documentation and customs clearance for international shipments.
  • They communicate with clients and carriers to resolve any issues that may arise during transport.
  • A freight agent maintains relationships with clients and carriers to ensure continued business.
  • They use technology, such as transportation management software, to manage logistics and track shipments.
  • A freight agent must have excellent communication and negotiation skills and a strong attention to detail.

Experience and Education Requirements

To become a Freight Agent in the Transportation industry, you need a High School diploma or GED certificate. You don't need a college degree, but it can be helpful. Experience working in the transportation industry is also commonly required. Many Freight Agents start as entry-level employees, gradually gaining experience with various types of freight and developing relationships with customers and carriers. Strong communication, negotiation, and problem-solving skills are essential for success in this field. Additionally, specialized training in logistics and transportation, sales, and customer service can help prepare candidates for the role of Freight Agent.

Salary Range

A Freight Agent is responsible for organizing transportation and logistics for the movement of goods. According to data from the Bureau of Labor Statistics, the median annual salary for a Freight Agent in the United States is $43,680 as of May 2020. The lowest 10% of earners earned less than $27,930 while the highest 10% of earners earned more than $67,730 per year. The pay can also vary based on factors such as the company's size, the employee's level of experience and education level, and geographic location. For example, in California, the average salary for a Freight Agent is $58,900 per year.



"Freight Agents and Brokers." U.S. Bureau of Labor Statistics, 2020,

"Freight Agent." Glassdoor, 2021,,13.htm.

"Freight Agent Salaries by State." Indeed, 2021,

Career Outlook

The career outlook for a Freight Agent in the Transportation industry over the next 5 years is promising. According to the Bureau of Labor Statistics, employment of transportation, storage, and distribution managers is projected to grow 6% from 2019 to 2029, adding around 8,400 new jobs.

With the increasing demand for transportation services due to globalization and growing e-commerce, Freight Agents can expect more job opportunities. Companies are expected to rely on Freight Agents to handle their transportation needs, including finding carriers, negotiating rates, and scheduling shipments.

Additionally, the growing trend towards sustainability and environmentally-friendly supply chains could also lead to the growth of jobs in the transportation industry, as companies seek to minimize their carbon footprint and optimize their logistics.

In conclusion, a career as a Freight Agent in the Transportation industry is likely to offer steady growth and job stability.

Frequently Asked Questions (FAQ)

Q: What is a Freight Agent, and what do they do in the Transportation industry?

A: A Freight Agent is someone who works as a middleman between freight companies and the clients that need them. They coordinate and manage the shipping of goods, negotiate rates, and ensure the safe delivery of goods to the final destination.

Q: What are the educational requirements to become a Freight Agent in the Transportation industry?

A: There are no formal educational requirements for becoming a Freight Agent, but having a diploma or degree in logistics, supply chain management, or business can give you an edge in the industry. Training and certification courses are also available for those who are interested.

Q: What are the necessary skills to become successful in the job of a Freight Agent in the Transportation industry?

A: A Freight Agent must be an excellent communicator, have strong negotiation and sales skills, be able to multitask, adapt to changing situations, work under pressure, have good organizational and time management skills, and be familiar with the market trends in the industry.

Q: Do Freight Agents work from an office or remotely?

A: Freight Agents work in both settings. Some work in an office, and others work remotely from home or while on the go. A reliable internet connection, phone, and computer are essential tools for remote work in the job of a Freight Agent.

Q: What is the salary range for a Freight Agent in the Transportation industry?

A: The salary for Freight Agents varies depending on the level of experience, location, and the company they work for. On average, Freight Agents earn between $35,000-$55,000 a year, plus bonuses and commissions for meeting or exceeding the sales targets.

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