Housekeeping Supervisor

Job Description Template Last Updated:
March 9, 2023

Job Description Overview

A Housekeeping Supervisor in the Hospitality industry is responsible for managing the housekeeping staff and ensuring that guest rooms and common areas are clean and welcoming. This is an important role, as cleanliness is a major factor in guest satisfaction and can impact the hotel's reputation. 

The Housekeeping Supervisor job description includes overseeing daily housekeeping activities, assigning tasks to staff, and inspecting rooms and common areas to ensure they meet established standards. They also manage inventory and ensure that all supplies and equipment are available for the housekeeping staff. 

In addition to managing the team, Housekeeping Supervisors may also train and evaluate new staff, create schedules, and assist with budget forecasting. They must be detail-oriented and organized, with excellent communication and leadership skills. 

Overall, the Housekeeping Supervisor job description requires someone who is passionate about hospitality and dedicated to providing guests with a clean and comfortable stay.

Job Duties and Responsibilities

• Supervise and train housekeeping staff 

• Create a cleaning schedule and ensure all areas are cleaned properly 

• Responsible for inventory control and ordering of supplies 

• Communicate with management and guests to ensure satisfaction 

• Conduct inspections of rooms and common areas to ensure cleanliness 

• Delegate tasks and ensure all areas are cleaned in a timely manner 

• Follow safety procedures and maintain equipment 

• Maintain records and reports such as attendance and timekeeping 

• Resolve customer complaints and concerns in a timely manner 

• Monitor and maintain departmental budgets and expenses

Experience and Education Requirements

To become a Housekeeping Supervisor in the Hospitality industry, you typically need a combination of education and experience. A high school diploma or GED is usually required, although some employers prefer a degree in Hospitality or a related field. Additionally, you need experience working as a housekeeper, and may be required to have supervisory experience as well. Knowledge of proper cleaning techniques and equipment is important, as is the ability to manage a team and maintain a positive attitude. Good communication and customer service skills are also valuable. Overall, a Housekeeping Supervisor should have a strong work ethic and a commitment to delivering high-quality service to guests.

Salary Range

Housekeeping Supervisor salary range varies from location, experience, and industry. According to PayScale, the average annual salary of a Housekeeping Supervisor in the United States is $42,182. However, the salary range can start at $28,000 and go up to $61,000 depending on the location and experience.

In Canada, the average annual salary for a Housekeeping Supervisor is around CAD 46,000 according to Neuvoo. In Australia, the average salary for this position is around AU$53,000 per year, as reported by Indeed. 

In conclusion, Housekeeping Supervisor salary range may vary in different countries, but the average salary is around $42,182 per year in the United States. Keep in mind that the salary range may depend on the location and level of experience. 


  • PayScale:
  • Neuvoo:
  • Indeed:

Career Outlook

As the world continues to travel more and more, the hospitality industry is rapidly growing. According to the U.S Bureau of Labor Statistics, employment of housekeeping supervisors is projected to increase by 8% from 2019 to 2029. This is higher than the average job growth rate in the U.S.  

The hospitality industry is known for its high turnover rate which means that housekeeping supervisors are in demand to ensure that hotels maintain their high cleanliness standards. Moreover, many hotels are aiming towards higher sustainability standards which include reusing linen and using eco-friendly cleaning products. This shift towards eco-friendly practices also means that housekeeping supervisors have to stay current with industry trends.

Overall, the outlook for a housekeeping supervisor in the hospitality industry over the next 5 years looks promising.

Frequently Asked Questions (FAQ)

Q: What does a Housekeeping Supervisor do?

A: They oversee the work of housekeeping staff to ensure the cleanliness and upkeep of guest rooms and common areas in a hotel or other hospitality establishment.

Q: What are the qualifications needed to become a Housekeeping Supervisor?

A: Requirements may vary depending on the establishment, but typically include prior housekeeping or related experience, the ability to lead a team, strong communication and time management skills, and knowledge of cleaning products and techniques.

Q: What are the main responsibilities of a Housekeeping Supervisor?

A: They manage schedules and work assignments for housekeeping staff, inspect rooms and public areas for cleanliness, handle guest requests and complaints, maintain inventory of cleaning supplies and linens, and train and evaluate employees.

Q: What challenges do Housekeeping Supervisors face in their job?

A: Keeping up with the high standards of cleanliness expected by guests, managing and motivating a large staff, dealing with unexpected maintenance issues or staffing shortages, and maintaining a budget while ensuring the comfort and satisfaction of guests.

Q: How can Housekeeping Supervisors excel at their job?

A: By being organized, detail-oriented, and able to multitask, having excellent communication and leadership skills, showing a strong commitment to customer service, and staying up-to-date on industry trends and best practices.

Cover Letter Example

I am writing to express my interest in the Housekeeping Supervisor position within the Hospitality industry with [organization]. With [experience] in housekeeping and management, I am confident that my qualifications make me an excellent candidate for this position.

My experience in managing a team of housekeepers, conducting training sessions and ensuring that rooms are cleaned to the highest standard, have prepared me to excel in this role. Additionally, my [qualifications], including my knowledge of safety procedures and my ability to use various cleaning tools effectively, further demonstrate my suitability for this position. I am dedicated, hardworking and committed to ensuring that guests have an enjoyable and comfortable experience. My attention to detail coupled with my strong organizational skills and the ability to work well under pressure will undoubtedly make me successful in this role. I am confident that my skills, experience and passion for the hospitality industry make me the best candidate for this position. I look forward to discussing my application further with you.

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