Housekeeping Manager Assistant

Industry:
Hospitality
Last Updated:
September 19, 2023

Job Description Overview

A Housekeeping Manager Assistant is an essential role in the Hospitality industry. This position works side-by-side with the Housekeeping Manager to ensure that guest rooms and public areas of the hotel are kept clean and tidy. A Housekeeping Manager Assistant helps to create schedules for housekeeping staff, assigns cleaning duties, and ensures that room inspections are thorough and completed on time. They are responsible for training housekeeping staff, providing feedback on performance, and ensuring that the hotel's cleaning standards are met. In addition to managing the housekeeping staff, this position requires excellent communication skills, attention to detail, and the ability to manage time effectively. The Housekeeping Manager Assistant job description also includes responsibilities such as ordering cleaning supplies, maintaining inventory, and identifying areas that need improvement. This is a crucial role in the Hospitality industry, and the key to making sure guests feel comfortable and relaxed during their stay.

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Job Duties and Responsibilities

  • Assist the Housekeeping Manager in managing the housekeeping department in a hotel or resort.
  • Coordinate with other departments, such as front desk and maintenance, to ensure guest satisfaction and efficient housekeeping operations.
  • Schedule and supervise housekeeping staff to ensure cleanliness and maintenance of guest rooms, public areas, and back of the house areas.
  • Maintain inventory of housekeeping supplies and equipment, and order additional supplies when needed.
  • Inspect guest rooms and public areas regularly to ensure cleanliness and compliance with hotel standards.
  • Handle guest complaints and requests related to housekeeping, and ensure they are resolved promptly.
  • Train new housekeeping staff on hotel policies, procedures, and cleaning techniques.
  • Ensure compliance with safety and security policies and procedures in the housekeeping department.
  • Prepare reports, maintain records, and manage department budget as directed by the Housekeeping Manager.
  • Perform other duties as assigned by the Housekeeping Manager to support the smooth operation of the housekeeping department.

Experience and Education Requirements

To become a Housekeeping Manager Assistant in the hospitality industry, you typically need a high school diploma or GED, along with some experience in housekeeping or hotel operations. You'll need good communication skills to interact with guests and staff, as well as basic computer skills for scheduling and tracking inventory. A friendly attitude, attention to detail, and the ability to work in a fast-paced environment are also important. You'll be responsible for overseeing housekeeping staff, ensuring rooms are clean and ready for guests, and handling any guest complaints or requests. With experience, you may be promoted to Housekeeping Manager or other leadership roles within hospitality.

Salary Range

If you're curious about the Housekeeping Manager Assistant salary range in the Hospitality industry, let's dive right in. In the United States, the average salary for this role is around $41,000 to $55,000 per year, with some higher-end salaries reaching up to $68,000 annually. These numbers can vary based on the location and size of the hotel or resort. 

Good data for other countries is harder to find, but in Canada, the average salary for a Housekeeping Manager Assistant is around CAD$35,000 to CAD $50,000 per year. In the United Kingdom, similar roles in the industry can earn between £20,000 and £30,000 per year. 

Sources:

  • Glassdoor.com
  • Indeed.com
  • PayScale.com

Career Outlook

The career outlook for a Housekeeping Manager Assistant in the Hospitality industry over the next 5 years is positive. According to the Bureau of Labor Statistics, the employment of lodging managers, which includes housekeeping manager assistants, is projected to grow by 10 percent from 2016 to 2026, faster than the average for all occupations. This growth is due to the increasing demand for lodging options and the need for improved management practices. As tourism continues to expand, there will be a greater demand for skilled workers in the hospitality industry, including housekeeping manager assistants. This is an exciting time for those interested in a career in this field, and opportunities are likely to continue to increase in the coming years.

Frequently Asked Questions (FAQ)

Q: What is a Housekeeping Manager Assistant?

A: A Housekeeping Manager Assistant is a professional who assists the housekeeping manager in organizing, training, supervising, and evaluating the housekeeping staff.

Q: What are the typical job duties of a Housekeeping Manager Assistant?

A: The typical job duties of a Housekeeping Manager Assistant include scheduling staff, monitoring inventory, preparing budgets, resolving guest complaints, and ensuring quality standards are met.

Q: What are the necessary skills and qualifications to be a Housekeeping Manager Assistant?

A: The necessary skills and qualifications to be a Housekeeping Manager Assistant include strong communication and leadership skills, attention to detail, knowledge of cleaning techniques and equipment, and previous experience in housekeeping or hospitality management.

Q: What are the work hours and environment for a Housekeeping Manager Assistant?

A: The work hours and environment for a Housekeeping Manager Assistant varies depending upon the establishment, but it may involve working evenings, weekends, and holidays. The environment is generally fast-paced and may involve working in a loud and busy setting.

Q: What is the career outlook for Housekeeping Manager Assistants?

A: According to the Bureau of Labor Statistics, the employment of lodging managers, which includes Housekeeping Manager Assistants, is projected to grow 10 percent from 2019 to 2029, which is faster than the average for all occupations.


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