Human Resources Operations Specialist II

Last Updated:
July 19, 2023

Job Description Overview

As a Human Resources Operations Specialist II, you are responsible for managing key administrative and operational functions within a company's HR department. You play an important role in ensuring that the day-to-day operations of HR run smoothly so that employees can focus on their work. You work closely with other HR specialists in areas such as onboarding, compensation, benefits, and compliance to optimize processes and procedures. Your job involves generating reports, analyzing data, and maintaining various HR systems. You also conduct audits, implement new policies, and provide guidance to other HR staff on operational matters. A Human Resources Operations Specialist II job description requires someone with excellent organizational, analytical, and problem-solving skills, who can work well under pressure, and who is committed to upholding best practices in HR operations. If this sounds like you, then this may be the right career path for you!

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Job Duties and Responsibilities

  • Administer employee benefits programs, such as healthcare and retirement plans.
  • Manage recruitment efforts, including applicant screening and interviewing.
  • Develop and maintain organizational charts and job descriptions.
  • Provide guidance and support to managers and employees on HR policies and procedures.
  • Manage employee files and ensure compliance with legal requirements.
  • Process payroll and maintain accurate records of compensation and benefits.
  • Conduct training sessions on HR-related topics.
  • Collaborate with other departments to ensure a positive employee experience.
  • Monitor and report on HR metrics, such as turnover and retention rates.
  • Stay up-to-date with labor laws, regulations, and industry best practices.

Experience and Education Requirements

To nab a job as a Human Resources Operations Specialist II, you'll need education in HR or related subjects like business, psychology or sociology. A Bachelor's degree is a must, but a Master's could also help you stand out. Employers are also looking for experience in HR-related roles, such as HR Coordinator or HR Assistant. A minimum of four years of experience is usually required. You need to have an understanding of HR operations and be comfortable managing employee information systems. Along with this, you'll also need to have excellent communication skills and the ability to work with a team.

Salary Range

As a Human Resources Operations Specialist II, you can expect to earn an average salary of $65,000 to $80,000 in the United States, according to However, this range can vary depending on factors such as location, company size, and level of experience. For example, Human Resources Operations Specialist IIs in cities like San Francisco and New York tend to earn more due to the higher cost of living. On the other hand, those working for smaller companies or with fewer years of experience may earn salaries on the lower end of the range. Similar positions in countries like Canada and the United Kingdom have comparable salary ranges.



Career Outlook

Humans Resources is a vital part of any organization, and the demand for Human Resources Operations Specialist II is projected to grow by 7% in the next 5 years. A recent study by the US Bureau of Labor Statistics indicates that the HR industry will continue to flourish with more than 100,000 new job opportunities, ensuring promising prospects for HR professionals. The challenging landscape of HR, that continually necessitates resourceful talent acquisition and management practices, implies that organizations will continue to invest significantly in HR staff. As a Human Resources Operations Specialist II, you will be responsible for driving operations, analyzing data, and building strategic solutions to enhance productivity and staff performances. Therefore, the demand for Human Resource Operations Specialist II will continue to grow over the next five years.

Frequently Asked Questions (FAQ)

Q: What does a Human Resources Operations Specialist II do?

A: A Human Resources Operations Specialist II is responsible for the operational duties of the HR department, such as payroll processing, benefits administration, employee recordkeeping, onboarding, and regulatory compliance.

Q: What are the qualifications needed to become a Human Resources Operations Specialist II?

A: A Bachelor's degree in HR or related field, plus 2-4 years of experience in HR operations, is generally required. Strong communication, analytical, and organizational skills are also necessary.

Q: What software programs are typically used in the job of a Human Resources Operations Specialist II?

A: Human Resources specialists typically use software programs such as HRIS, ATS, payroll software, and benefits administration software.

Q: Can a Human Resources Operations Specialist II work remotely?

A: Yes, some HR operations specialists may work remotely, although this varies depending on employer policies and job requirements.

Q: What career advancement opportunities are available to a Human Resources Operations Specialist II?

A: Career advancement opportunities for HR operations specialists include moving into management roles or other specialized areas of HR, such as talent acquisition, learning and development, or employee relations. Additional education or HR certifications could also enhance advancement opportunities.

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