Intermodal Operations Coordinator

Last Updated:
March 12, 2023

Job Description Overview

If you're interested in a career in the Transportation industry, look no further than the Intermodal Operations Coordinator job description. In this role, you're responsible for coordinating and overseeing the movement of cargo containers between different modes of transportation, such as trains, trucks, and ships.

You'll need to have strong organizational and communication skills to manage the various parties involved in the transport process, including customers, carriers, and logistics providers. You'll also need to be comfortable working with technology, as you'll be using software to track and manage shipments.

On a daily basis, you might be handling tasks like scheduling shipments, monitoring delivery times, and resolving any issues that arise during the transport process. You'll need to have a keen eye for detail and the ability to think on your feet to ensure that all shipments are delivered on time and within budget.

Overall, this is a challenging but rewarding role that plays a vital role in moving goods around the world. So if you're up for the challenge, consider a career as an Intermodal Operations Coordinator.

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Job Duties and Responsibilities

  • Responsible for coordinating the movement of freight through various transportation modes including truck, rail, and ocean carriers.
  • Ensure timely and efficient delivery of cargo to customers while prioritizing safety, compliance, and cost-effectiveness.
  • Maintain accurate records and documentation of shipments, including tracking and monitoring of cargo from origin to destination.
  • Communicate with carriers, customers, and internal departments to handle any issues that may arise during the transportation process, including delays or damages to cargo.
  • Collaborate with logistics providers to optimize routes, reduce transit times, and improve customer satisfaction.
  • Assist with the development and implementation of operational procedures and best practices to streamline processes and improve efficiencies.
  • Monitor and report key performance indicators (KPIs) to management, including on-time delivery, transit times, and transportation costs.
  • Proactively identify opportunities for cost savings and process improvements, and implement solutions to enhance operational effectiveness.
  • Maintain a high level of customer service and satisfaction by ensuring prompt and accurate communication with clients and responding to inquiries and requests in a timely manner.

Experience and Education Requirements

To land a job as an Intermodal Operations Coordinator in the Transportation industry, a combination of education and experience is required. Typically, a high school diploma or equivalent is necessary, but some employers may require an associate's or bachelor's degree in logistics, supply chain management, or a related field. Experience-wise, candidates must have worked in the transportation industry, preferably in intermodal operations or freight management. Good communication, organization, and problem-solving skills are a must, and proficiency in Microsoft Office and transportation management software is often desired. A willingness to work unusual hours and to travel may also be required.

Salary Range

If you're wondering about salary range for Intermodal Operations Coordinator in the transportation industry, here's the scoop. According to Glassdoor, the average salary for Intermodal Operations Coordinator in the United States is $44,530 to $60,986 per year with a national average of $53,075 per year. In other countries like Canada, the salary range is CA$38k to CA$58k per year with an average of CA$47K per year. In Australia, the range is AU$53k to AU$98k per year with an average of AU$71,724 per year. The salary varies according to location, company size, and years of experience. 

Sources: 

  1. https://www.glassdoor.com/Salaries/intermodal-operations-coordinator-salary-SRCH_KO0,32.htm 
  2. https://www.payscale.com/research/CA/Job=Operations_Coordinator/Salary 
  3. https://au.indeed.com/salaries/operations-coordinator-Salaries

Career Outlook

The career outlook for an Intermodal Operations Coordinator in the transportation industry appears to be growing in the next five years. In fact, the demand for skilled coordinators is anticipated to increase by 7% from 2019-2029, according to the Bureau of Labor Statistics. This role involves coordinating various modes of transportation including trains, trucks, and ships to ensure timely delivery of goods. The intermodal industry has become popular due to efficiency and cost reduction for transportation companies. With the ever-increasing demand for goods, there will be a need for more intermodal operations coordinators in the future. Additionally, skilled individuals with experience in the industry earn a median wage of $55,590 per year.

Frequently Asked Questions (FAQ)

Q: What exactly is an Intermodal Operations Coordinator in the Transportation industry?

A: An Intermodal Operations Coordinator manages the movement of goods between different modes of transportation such as shipping vessels, trucks, and trains.

Q: What kind of tasks does an Intermodal Operations Coordinator perform?

A: An Intermodal Operations Coordinator coordinates schedules, tracks shipments, troubleshoots problems, and communicates with customers and other carriers to ensure the timely and safe delivery of goods.

Q: What qualifications does one need to become an Intermodal Operations Coordinator?

A: One typically needs a high school diploma or equivalent, and some prior experience in logistics, transportation, or a related field. Strong communication skills, attention to detail, and the ability to work in a fast-paced environment are also important.

Q: Where do Intermodal Operations Coordinators work?

A: Intermodal Operations Coordinators work for freight transportation companies, logistics firms, and shipping companies.

Q: What is the job outlook for Intermodal Operations Coordinators?

A: The job outlook for Intermodal Operations Coordinators is positive, with employment in this field expected to grow in the coming years due to increased demand for intermodal transportation services.

Cover Letter Example

I am writing to express my keen interest and enthusiasm for the [Intermodal Operations Coordinator] position in the [Transportation] industry that I recently came across. Based on my experience in [logistics and supply chain], I am confident that my skills and qualifications make me a great fit for the role.

With [number] years of experience in the [transportation and logistics] sector, I have been responsible for overseeing [operations management, intermodal logistics, and supply chain planning]. I am confident that my expertise in intermodal logistics coordination, managing dispatch schedules, optimizing resources, and executing transportation plans makes me a perfect candidate for the job. As an [effective team player, analytical thinker and exceptional communicator], I have a proven track record of coordinating transport activities across different modes of transportation to deliver timely and efficient services. I have achieved excellent results in my previous role for [organization] by [improving the shipping times by x%, reducing transportation costs by x% while maintaining customer satisfaction]. I look forward to leveraging my skills and experience working for [organization] as your Intermodal Operations Coordinator.

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