IT Manager Assistant

Last Updated:
June 29, 2023

Job Description Overview

The IT Manager Assistant job description involves working closely with the IT Manager in overseeing the company's technological systems. As an IT Manager Assistant, you will be tasked with managing the company's network, ensuring that all software and hardware work efficiently. You will also provide technical support to the company's staff and customers to ensure that they have the necessary resources to perform their duties. Additionally, you will help the IT Manager to develop, implement, and maintain IT policies, procedures, and systems. Your job may also require you to troubleshoot any IT related issues and escalate them to the IT Manager when necessary. You will need to have excellent communication skills and be able to work well in a team. A degree in IT or a related field is usually required for this position. If you are interested in pursuing an IT Manager Assistant job description, then you should be passionate about technology and have a strong desire to learn new things.

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Job Duties and Responsibilities

  • Assist IT Manager in daily operations and project management tasks
  • Handle basic technical support requests and escalations from end-users 
  • Help in monitoring and maintaining network and system infrastructure
  • Collaborate with other departments to troubleshoot IT-related issues 
  • Assist in coordinating IT-related trainings and workshops 
  • Handle administrative tasks such as scheduling meetings and maintaining documentation
  • Support in procurement and inventory management of technology equipment and software
  • Ensure compliance with security policies and procedures 
  • Maintain awareness of emerging technology trends and provide recommendations to IT Manager.

Experience and Education Requirements

To become an IT Manager Assistant, you usually need to possess both education and experience in the technology field. A Bachelor's or Associate's degree in Information Technology or Computer Science is typically required. Additionally, previous experience as a help desk technician, network administrator or system administrator is often necessary. You should be proficient in managing network systems, troubleshooting on hardware and software issues, and managing security protocols. Excellent communication and leadership skills are also essential, enabling you to coordinate with IT teams and other departments in the organization. Familiarity with project management and budgeting is desirable, and certifications like the CompTIA A+, Network+, or Security+ can also boost your chances of landing a job.

Salary Range

Aspiring IT Manager Assistants are likely curious about what they can expect from their potential career in terms of salary. In the United States, the average salary range for IT Manager Assistants falls between $62,000 to $94,000 per year, with a median salary of $76,000 per year, according to Payscale. It's important to keep in mind that salaries can vary depending on location, industry, and years of experience. For example, IT Manager Assistants in the healthcare industry can earn up to $103,000 per year, while those in the consulting industry can earn up to $100,000 per year. Salaries for IT Manager Assistants in other countries, such as the UK or Australia, may differ. 

Sources: 

  • Payscale (https://www.payscale.com/) 
  • Glassdoor (https://www.glassdoor.com/) 
  • Indeed (https://www.indeed.com/)

Career Outlook

The career outlook for an IT Manager Assistant in the Information Technology industry over the next 5 years seems to be promising, growing at an average rate of 11% according to the Bureau of Labor Statistics. With businesses relying more and more on technology, the demand for IT professionals is steadily increasing. An IT Manager Assistant plays a crucial role in helping managers with planning, implementation, and maintenance of technology systems. With the increasing importance of data security, IT Manager Assistants are in high demand. The average salary for an IT Manager Assistant is $54,000 per year, according to Payscale. Pursuing certification in IT, such as CompTIA A+, can increase job prospects and earning potential. Overall, the future seems bright for those looking to pursue a career as an IT Manager Assistant.

Frequently Asked Questions (FAQ)

Q: What does an IT Manager Assistant do?

A: An IT Manager Assistant helps the IT manager in various tasks such as supervising technology support staff, managing IT projects, preparing reports, and ensuring that the technology department operates smoothly.

Q: What skills does an IT Manager Assistant need?

A: IT Manager Assistants must have excellent communication, problem-solving, and multitasking skills. They also need to be tech-savvy and have some knowledge of IT systems and networks.

Q: What is the education requirement to become an IT Manager Assistant?

A: While a high school diploma is the minimum requirement, employers prefer candidates with an associate degree or a bachelor's degree in information technology, computer science, or a related field.

Q: What is a typical workday like for an IT Manager Assistant?

A: A typical workday for an IT Manager Assistant demands multitasking, prioritizing tasks, and collaboration with the IT team. They may also need to attend meetings, work on projects, and handle IT-related issues.

Q: What is the job outlook for IT Manager Assistants?

A: According to the U.S. Bureau of Labor Statistics, the demand for computer and information systems managers, including IT Manager Assistants, is expected to grow by 10% from 2019 to 2029, which is much faster than the average for all occupations.


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