Human Resources Manager

Industry:
Hospitality
Last Updated:
July 18, 2023

Job Description Overview

A Human Resources Manager plays a crucial role in the Hospitality industry by ensuring that the organization's staffing needs are met with highly qualified and motivated individuals. This Human Resources Manager job description entails handling all aspects of recruiting, hiring, training, and developing the workforce, while also ensuring compliance with legal requirements and industry standards. 

The HR Manager is responsible for creating and implementing policies and procedures that support the organization's goals, as well as developing and maintaining employee engagement and retention strategies. Additionally, HR Managers are responsible for managing employee relations, promoting a positive work culture, and providing guidance and support to supervisors and managers.

The ideal candidate for this Human Resources Manager job should possess excellent communication, leadership, and interpersonal skills, as well as extensive knowledge of employment laws and regulations. They should also have a degree in Business Administration, Human Resource Management or related fields, and at least five years of experience in HR management in the Hospitality industry.

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Job Duties and Responsibilities

  • Recruit and hire new employees
  • Create and update employee job descriptions and contracts
  • Develop and implement employee training programs
  • Manage employee benefits and compensation packages
  • Handle employee concerns and grievances
  • Ensure compliance with labor laws and regulations
  • Maintain accurate employee records and files
  • Conduct performance evaluations and provide feedback
  • Develop and implement HR policies and procedures 
  • Manage employee disciplinary action and terminations.

Experience and Education Requirements

To become a Human Resources Manager in the hospitality industry, you need to have a mix of education and experience. Generally, you'll need a bachelor's degree in human resources, business administration, or a related field. You also need to have some practical experience, usually gained by working in human resources or a related field. This experience should include knowledge of labor laws, hiring and firing procedures, and employee training and development programs. You also need to have excellent communication skills, both verbal and written, and be able to work effectively with people from diverse backgrounds. Finally, you need to have strong leadership skills, as you'll be responsible for managing a team of HR professionals.

Salary Range

Human Resources Manager salary range in the Hospitality industry in the United States is around $50,000-$100,000 per year, according to Glassdoor. Salaries may vary depending on factors such as company size, location, experience, and educational background. For instance, those with a Master’s degree in Human Resources Management may earn a higher salary than those with just a Bachelor’s degree.

In Canada, the salary range for Human Resources Managers in the Hospitality industry is between CAD 50,000 to CAD 90,000 per year, according to Indeed. In the United Kingdom, Human Resources Managers in the Hospitality industry can expect a salary range between £25,000 to £60,000 per year, as per Totaljobs.

Sources:

  • Glassdoor.com/salaries/hospitality-human-resources-manager-salary-SRCH_KO0,36.htm
  • Indeed.ca/salaries/human-resources-manager-Salaries
  • Totaljobs.com/salary-checker/average-human-resources-manager-salary

Career Outlook

The career outlook for Human Resources Managers in the Hospitality industry is positive, with a projected growth rate of 6% over the next five years. The Bureau of Labor Statistics (BLS), which tracks employment data, predicts that there will be a steady increase in demand as companies compete to attract and retain top talent. Human Resources Managers play an essential role in managing employee benefits, hiring, and training procedures, while ensuring that their organization comply with labor laws and regulations. With new technology being introduced in the industry, HR managers must stay up-to-date with the latest trends and best practices to ensure that their organization is staying competitive. If you're interested in this career, the future looks bright!

Frequently Asked Questions (FAQ)

Q: What does a Human Resources Manager do in the hospitality industry?

A: The Human Resources Manager is responsible for implementing and overseeing employee policies, training, recruitment, benefits, and payroll for a hospitality business.

Q: What are the essential skills that a Human Resources Manager must possess in the hospitality industry?

A: The Human Resources Manager must have excellent communication, multitasking, problem-solving, leadership, and organizational skills. They must be fair and unbiased when dealing with employees and management.

Q: How does a Human Resources Manager handle staffing issues in the hospitality industry?

A: The Human Resources Manager must ensure there is sufficient staff to handle surges and daily operations. They must coordinate the recruitment, interviewing, selection, and training processes for employees.

Q: What are the common challenges faced by a Human Resources Manager in the hospitality industry?

A: Managing employee turnover, maintaining fair employee relations, ensuring compliance with local, state and federal laws, handling benefits and compensation trade-offs, and minimizing discrimination-based litigation.

Q: What education and experience are required to become a Human Resources Manager in the hospitality industry?

A: A bachelor's degree in hospitality, human resources, or a related field and several years of experience in human resources management are required. Certification by human resources organizations and completion of relevant courses can also be beneficial.


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