Executive Room Attendant

Industry:
Hospitality
Last Updated:
July 18, 2023

Job Description Overview

An Executive Room Attendant is a vital part of the Hospitality industry, responsible for ensuring that guest rooms are clean, comfortable, and welcoming. This job goes beyond typical housekeeping duties, as an Executive Room Attendant is expected to provide top-notch service to high-end customers, including executives and VIPs. 

In this role, you'll be responsible for maintaining impeccable cleanliness standards in guest rooms, making beds, dusting, vacuuming, and restocking amenities. Additionally, you'll be responsible for ensuring that guest requests are fulfilled in a timely and professional manner. As an Executive Room Attendant, you'll also be tasked with the responsibility of reporting any maintenance or repair needs in guest rooms to the appropriate personnel.

A successful candidate for the Executive Room Attendant job description should have excellent communication skills, attention to detail, and be able to multitask in a fast-paced work environment. If you're seeking a challenging and rewarding career in the hospitality industry, the Executive Room Attendant job description may be just the right fit for you.

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Job Duties and Responsibilities

  • Cleaning and maintaining executive rooms, ensuring the highest levels of cleanliness, hygiene and organization.
  • Restocking amenities and providing fresh linens, towels and toiletries as per guest requirements.
  • Checking room equipment and ensuring that it is functioning properly.
  • Reporting any maintenance or repair issues to the appropriate personnel.
  • Ensuring all items in the room are arranged aesthetically and tidily.
  • Ensuring guest requests and needs are fulfilled promptly and courteously.
  • Maintaining communication with guests to ensure their satisfaction with the rooms and services.
  • Following all hotel policies, procedures and standards, and ensuring compliance with regulations and laws.

Experience and Education Requirements

To become an Executive Room Attendant in the hospitality industry, you need a mix of education and experience. A high school diploma or equivalent is usually required, and some employers may prefer candidates with some college courses in hospitality or related fields. Prior experience in housekeeping or hospitality can be an advantage, and on-the-job training is often provided. You should have good communication and customer service skills, be physically fit, detail-oriented, and able to work independently or as part of a team. A positive attitude, flexible schedule, and willingness to learn are also essential. Successful candidates may advance into supervisory roles with additional training and experience.

Salary Range

If you're interested in working as an Executive Room Attendant in the hospitality industry, you're probably wondering about the expected salary range. Well, in the United States, the average annual salary for this position is around $25,000 to $30,000. However, this may vary depending on factors such as location, experience, and company size. For example, those working in New York City may earn higher salaries than those in smaller cities or towns. In other countries, such as Canada and Australia, the salary range for Executive Room Attendants is similar, with an average of about $25,000 to $35,000 per year.

Sources:

  • Salary.com: Executive Housekeeper Salary in the United States
  • Indeed: Room Attendant Salaries in Canada
  • Seek: Housekeeping Attendant Salaries in Australia

Career Outlook

Executive Room Attendants are essential players in the hospitality industry, providing guests with a clean and comfortable room and ensuring their satisfaction. According to the Bureau of Labor Statistics, the employment of Executive Room Attendants is projected to grow 7% from 2019 to 2029, which is faster than the average for all occupations. The demand for Executive Room Attendants is expected to increase due to the growing number of travelers who prefer clean and safe living spaces while away from home. With more hotels and resorts opening up around the world, opportunities in this field are abundant. Therefore, anyone interested in a career in hospitality should consider becoming an Executive Room Attendant as it is a growing profession with plenty of opportunities.

Frequently Asked Questions (FAQ)

Q: What is an Executive Room Attendant?

A: An Executive Room Attendant is a hospitality professional responsible for ensuring high-quality guest room cleanliness, providing excellent customer service, and managing other housekeeping staff.

Q: What are the primary responsibilities of an Executive Room Attendant?

A: Executive Room Attendants are responsible for cleaning guest rooms efficiently and thoroughly, restocking supplies, handling guest requests, coordinating cleaning schedules, and managing cleaning supplies and equipment.

Q: What skills and qualifications are required for an Executive Room Attendant?

A: Strong organizational skills, attention to detail, excellent communication skills, and the ability to manage time effectively are the top skills required for an Executive Room Attendant. High School diploma or GED equivalent is required with previous housekeeping experience preferred.

Q: What kind of working schedule is common for an Executive Room Attendant?

A: Executive Room Attendants generally work full-time hours, possibly including weekends and holidays, based on the needs of the hotel.

Q: What is the career growth opportunity for an Executive Room Attendant?

A: With experience, an Executive Room Attendant can move up to a supervisory role or become an Executive Housekeeper or Housekeeping Manager, overseeing housekeeping staff and ensuring high-quality guest satisfaction.


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