Program Support Assistant

Industry:
Public Sector
Last Updated:
September 12, 2023

Job Description Overview

A Program Support Assistant job description involves assisting in the administrative duties of a program. They work in the Public Sector industry, helping staff to conduct and monitor programs effectively. Program Support Assistants ensure that all program-related paperwork, data entry, and records are correctly documented and submitted on time. They also communicate with stakeholders, respond to inquiries, and schedule meetings. These professionals may also prepare reports, graphs, and tables, as well as track spending and budget data. In addition to these responsibilities, Program Support Assistants may also provide logistical support for program events and work with external partners to coordinate resources. To be successful in this role, one must have strong organizational and multitasking skills, good communication and interpersonal abilities, and exceptional attention to detail. A Program Support Assistant is an essential part of any program team, as they ensure that programs are running smoothly.

Struggling with Product Marketing?👇

PMMTeam is a world-class Product Marketing Agency with a unique "as a service" subscription model.

Job Duties and Responsibilities

  • Assist in managing programs by maintaining records, preparing reports, and coordinating activities.
  • Answer inquiries from the public, agencies, and other stakeholders and provide information about programs.
  • Review program materials, correspondence, and publications to ensure accuracy and consistency.
  • Schedule and coordinate meetings, conferences, and special events related to the programs.
  • Assist in the development and implementation of program policies and procedures.
  • Monitor and track program expenditures, prepare expense reports, and assist in budget planning.
  • Coordinate with other departments and agencies to ensure effective program operations.
  • Provide administrative support to program managers by organizing files, completing forms, and scheduling appointments.
  • Assist in the dissemination of program information through social media, newsletters, or other communication channels.
  • Maintain a high level of confidentiality with sensitive program and personnel information.

Experience and Education Requirements

To become a Program Support Assistant in the Public Sector, you typically need a high school diploma or equivalent like a GED. Some employers may ask for relevant college coursework or an associate degree. Along with education, you also need work experience in office administration, customer service or data entry. Proficiency in using computer software such as spreadsheets, databases, and word processors is necessary for the job. Employers also look for strong communication skills, both verbal and written, and the ability to work in a team environment. Having relevant certifications such as Microsoft Office Specialist (MOS) or Administrative Professional (AP) may give you an edge over other candidates.

Salary Range

The expected salary range for a Program Support Assistant in the public sector industry in the United States is between $25,000 and $60,000 per year. The median salary for this position is approximately $36,000 per year. However, the salary range may vary based on the location, level of experience, and the current economic conditions.

In Canada, the average salary for a similar position is around CAD 40,000 per year, while in the United Kingdom, the salary range is between £20,000 and £30,000 per year.

Overall, the Program Support Assistant salary range may differ based on various factors, and it is essential to research properly and negotiate the salary based on your skills and experience.

Sources: 

  1. https://www.payscale.com/research/US/Job=ProgramSupportAssistant/Hourly_Rate
  2. https://www.glassdoor.com/Salaries/canada-program-support-assistant-salary-SRCHIL.0,6IN3_KO7,33.htm
  3. https://www.totaljobs.com/salary-checker/average-program-support-assistant-salary

Career Outlook

As a Program Support Assistant in the Public Sector industry, the career outlook over the next 5 years seems to be stable. According to the Bureau of Labor Statistics (BLS), employment in the administrative support occupations, which includes Program Support Assistants, is projected to grow 5% from 2019 to 2029. This growth rate is about average compared to all occupations. With more programs and initiatives being developed and implemented, there will always be a demand for support staff to assist with the coordination and administrative tasks. As technology continues to advance, Program Support Assistants may need to adapt and develop new skills in order to stay competitive in the job market. Overall, it seems to be a reliable and steady career choice.

Frequently Asked Questions (FAQ)

Q: What does a Program Support Assistant do?

A: A Program Support Assistant provides administrative and clerical support to program managers and staff, such as creating reports, coordinating meetings, and assisting with budget tracking.

Q: What skills are required for the job of a Program Support Assistant?

A: Strong organizational skills, attention to detail, proficiency in Microsoft Office suite, and excellent communication skills are essential for the job of a Program Support Assistant.

Q: What kind of education or training is needed to become a Program Support Assistant?

A: A high school diploma or GED certificate is usually required, and some employers may require additional training, such as coursework in administrative support or related fields.

Q: What are the work hours like for a Program Support Assistant in the Public Sector industry?

A: Program Support Assistants typically work full-time, around 40 hours per week, during regular business hours. However, occasional overtime or irregular hours may be required to meet project deadlines or assist with special events.

Q: What is the earning potential for a Program Support Assistant in the Public Sector industry?

A: Salaries for Program Support Assistants vary based on location, experience, and education. According to salary data, the median salary for a Program Support Assistant in the United States is around $38,000 per year.


Copyright 2023 JobDescription.org - All Rights Reserved // Privacy Policy
//
Terms and Conditions
//
Do Not Sell or Share My Personal information
All product names, logos, and brands are property of their respective owners. All company, product and service names used in this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.