Program Support Clerk

Industry:
Public Sector
Last Updated:
September 12, 2023

Job Description Overview

If you're looking for a Program Support Clerk job description, keep reading! As a Program Support Clerk in the Public Sector industry, your primary responsibility is to assist in the implementation and maintenance of administrative processes designed to support programs and services within a department or agency. You will perform a variety of duties, including data entry, filing, scheduling, and maintaining records. You'll work closely with other members of the department to ensure that programs run smoothly, and that all necessary paperwork is completed accurately and in a timely fashion.

To be successful in this role, you'll need to have strong organizational and communication skills, and be comfortable working in a fast-paced environment. You'll also need to be proficient in basic computer skills, including Microsoft Office or Google Suite. A high school diploma, or equivalent, is required for this position, although additional education or training may be beneficial. As a Program Support Clerk, you'll play an integral role in the success of your department or agency, and help ensure that programs and services are delivered efficiently and effectively.

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Job Duties and Responsibilities

  • Assist program managers with administrative tasks, such as maintaining documents and files, creating reports, and scheduling meetings.
  • Answer phone calls and emails and direct inquiries to the appropriate department or individual.
  • Monitor and track program budgets, expenses, and timelines to ensure that projects stay within approved parameters.
  • Prepare and process purchase orders, invoices, and other financial documents in accordance with department procedures and regulations.
  • Create and distribute communications to program stakeholders, such as newsletters, press releases, and social media posts.
  • Collaborate with other program support staff to ensure that program operations run smoothly and efficiently.
  • Maintain accurate and up-to-date program databases and records, and generate and distribute reports as needed.
  • Assist with planning and organizing program events and meetings, such as conferences, training sessions, and stakeholder engagement activities.
  • Provide general customer service and support to program stakeholders, including responding to inquiries and resolving issues as needed.

Experience and Education Requirements

If you're interested in becoming a Program Support Clerk in the Public Sector, you'll need a good mix of education and experience. Typically, employers want their Program Support Clerk candidates to have a high school diploma or GED. But, some employers prefer candidates with more education, such as an associate or bachelor's degree.

Experience-wise, some employers will hire candidates without any experience, while others might require experience in an office setting, customer service, or clerical work. It's also essential to have good communication skills, attention to detail, and the ability to multitask.

In summary, a high school diploma or equivalent is the minimum educational requirement, and some employers prefer candidates with a degree. Experience requirements vary, but a background in customer service, clerical work, or office setting may be helpful. Good communication skills, attention to detail, and multitasking abilities are crucial for success in this field.

Salary Range

Program Support Clerk salary range in the Public Sector industry varies by region and level of experience. In the United States, the average salary range for a Program Support Clerk is between $26,000 and $47,000 per year. Entry-level clerks can expect to make closer to the lower end of this range, while those with more experience may make closer to the upper end.

In Canada, Program Support Clerks earn an average of CAD $41,157 per year. In the United Kingdom, the average salary for a Program Support Clerk is approximately £19,300 per year.

It's worth noting that benefits packages may vary by employer, and may include healthcare, pension plans, paid time off, and more.

Sources:

  • "Program Support Clerk Salary," PayScale, accessed May 2021, https://www.payscale.com/research/US/Job=ProgramSupportClerk/Hourly_Rate.
  • "Program Support Clerk Salaries in Canada," Indeed, accessed May 2021, https://ca.indeed.com/salaries/job/program-support-clerk.
  • "Program Support Officer Salaries in the United Kingdom," Indeed, accessed May 2021, https://www.indeed.co.uk/salaries/Program-Support-Officer-Salaries.

Career Outlook

The career outlook for a Program Support Clerk in the Public Sector industry over the next 5 years is really good. According to the Bureau of Labor Statistics (BLS), the employment growth for general administrative support workers, which includes Program Support Clerks, is projected to be 8 percent from 2019 to 2029, which is faster than the average for all occupations. This means that there will be approximately 366,000 new job openings in this field. Program Support Clerks help organizations run smoothly by assisting with administrative tasks such as organizing files, scheduling appointments, and maintaining records. This kind of job is essential in every industry, especially the Public Sector, where there is constant growth and development. Therefore, the career outlook for a Program Support Clerk in the Public Sector industry is definitely growing.

Frequently Asked Questions (FAQ)

Q: What does a Program Support Clerk do in the Public Sector industry?

A: A Program Support Clerk provides administrative support to government programs and projects, including data entry, file management, and correspondence.

Q: What qualifications do I need to become a Program Support Clerk?

A: Typically, a high school diploma or GED is required, along with some administrative or clerical experience. Strong computer skills and attention to detail are also important.

Q: What is the work environment like for a Program Support Clerk?

A: Program Support Clerks typically work in an office setting with a team of other administrative professionals. The work can be fast-paced and deadline-driven, but also rewarding.

Q: What career advancement opportunities are available for a Program Support Clerk?

A: With experience and further education, a Program Support Clerk can move up to more senior administrative roles, such as Administrative Assistant or Executive Assistant.

Q: What salary range can I expect as a Program Support Clerk?

A: The salary range for a Program Support Clerk varies depending on location, experience, and organization, but the average salary in the United States is around $34,000 per year.


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