Claims Examiner

Industry:
Public Sector
Last Updated:
July 19, 2023

Job Description Overview

A Claims Examiner job description in the Public Sector industry includes analyzing, reviewing, and evaluating insurance claims submitted by individuals or organizations. The Claims Examiner's primary responsibility is to investigate the claim and determine its eligibility for payment. This role requires strong analytical skills, ability to multitask, and excellent communication skills. Claims Examiners work with other professionals, such as doctors and attorneys, to determine the validity and cause of a claim. They must also assess the extent of damages and work with insurance adjusters to settle claims accurately. An ideal candidate for this job should have excellent organizational skills and be able to handle multiple tasks simultaneously. Additionally, the person should have a bachelor's degree in a relevant field or equivalent experience. A Claims Examiner's job is challenging, but it provides ample opportunities for professional growth and recognition.

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Job Duties and Responsibilities

  • Review and investigate claims filed by individuals or businesses seeking compensation from the government.
  • Analyze policy provisions, applicable laws, and regulations to determine claim eligibility.
  • Work with claimants and their representatives to gather supporting documentation related to the claim.
  • Evaluate and assess the value of claims and make recommendations for settlements.
  • Negotiate settlements with claimants or their representatives.
  • Communicate with other government agencies or departments to obtain necessary information for claim review.
  • Ensure compliance with all procedural requirements and deadlines for the claim process.
  • Document all claim activity and maintain accurate records of all claim files.
  • Provide excellent customer service to all claimants and their representatives.
  • Stay updated on changes in laws, regulations, and guidelines related to claims processing.

Experience and Education Requirements

To be a Claims Examiner in the Public Sector industry, you typically need a high school diploma or equivalent. However, some employers prefer candidates with an associate's or bachelor's degree in a related field, like business or healthcare. Experience in the insurance industry or with medical claims is commonly required. Employers may also prefer candidates with customer service experience, because a Claims Examiner spends a lot of time communicating with clients. Attention to detail, strong analytical skills, and the ability to work under pressure are important traits for this job. Some employers also require certification or training in claims adjusting, which can sometimes be obtained through on-the-job training.

Salary Range

A Claims Examiner working in the Public Sector can expect a competitive salary, with the average in the United States ranging from $40,000 to $70,000 per year. While factors such as education and experience can affect the salary range, location and employer also play a role.

In addition to the United States, the salary range for Claims Examiners in the Public Sector can vary in other countries. For example, in Canada, the average salary range for this role is from $35,000 to $65,000 per year.

It's important to note that while the salary range for Claims Examiners may appear broad, it is based on various factors and may also include benefits like health insurance and retirement plans.

Sources:

  • https://www.bls.gov/ooh/business-and-financial/claims-adjusters-appraisers-examiners-and-investigators.htm#tab-5
  • https://www.payscale.com/research/US/Job=Claims_Examiner/Salary
  • https://www.glassdoor.com/Salaries/canada-claims-examiner-salary-SRCHIL.0,6IN3_KO7,22.htm

Career Outlook

A career as a claims examiner in the public sector industry is expected to stay relatively steady over the next five years. According to the Bureau of Labor Statistics, employment in this field is projected to grow by about 2% between 2019 and 2029, which is about as fast as the average for all occupations. This growth is mainly due to an increase in demand for insurance claims, especially in areas that are prone to natural disasters like hurricanes and wildfires.

As more people turn to the public sector for their insurance needs, there will be a continued need for knowledgeable and experienced professionals to help manage the claims process. Additionally, claims examiners in the public sector can expect to earn a stable salary with good benefits and job security.

Overall, if you're interested in this field, then pursuing a career as a claims examiner in the public sector could be a smart choice. With its steady job outlook, you can look forward to a rewarding and stable career in this field.

Source: Bureau of Labor Statistics - Claims Adjusters, Appraisers, Examiners, and Investigators

Frequently Asked Questions (FAQ)

Q: What does a Claims Examiner do in the Public Sector?

A: A Claims Examiner is responsible for evaluating insurance claims, reviewing medical records, and determining the validity of the claim. They also communicate with policyholders and healthcare professionals.

Q: What kind of education is required to become a Claims Examiner?

A: Most entry-level Claims Examiner positions require a high school diploma or equivalent. However, some employers prefer applicants with an associate's or bachelor's degree in a related field, such as healthcare administration.

Q: Does a Claims Examiner have to work in an office or can they work from home?

A: While some Claims Examiner positions may allow for remote work, most require the employee to work in an office. This is because the job involves reviewing physical documents and communicating with co-workers and clients.

Q: Is there room for career growth as a Claims Examiner in the Public Sector?

A: Yes, there are opportunities for career growth as a Claims Examiner. With experience and additional education, one can become a Senior Claims Examiner or supervisor. There may also be opportunities to work in other areas of insurance or healthcare administration.

Q: What skills does a Claims Examiner need to be successful in their job?

A: A successful Claims Examiner needs excellent communication skills, attention to detail, critical thinking abilities, and knowledge of medical terminology and insurance claims procedures. They also need to be able to manage their time efficiently and work well under pressure.


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