Restaurant Server

Job Description Template Last Updated:
March 10, 2023

Job Description Overview

A Restaurant Server job description involves taking orders and serving food and drinks. They interact with customers daily, creating a hospitable atmosphere and answering any questions about the menu. The Server ensures customers' satisfaction by offering recommendations, timely service, and a friendly demeanor. They also process payments and maintain the restaurant's cleanliness.

Restaurant Servers need to have excellent communication and customer service skills, along with a knack for multitasking. They must be able to work in a fast-paced environment while remaining calm and collected. A keen eye for detail is important, as accurate order taking and payment processing are crucial to a smooth operation.

Overall, Restaurant Servers play a crucial role in the hospitality industry, providing customers with a memorable dining experience. It's a great job for those who enjoy socializing, problem-solving, and making people happy.

Job Duties and Responsibilities

  • Take orders and convey them to the kitchen
  • Serve food and drinks to customers
  • Check on customers throughout their meal to ensure satisfaction
  • Answer customer questions about menu items and make recommendations
  • Process payments and make change for customers
  • Set and clear tables and maintain a clean and organized workspace
  • Work as part of a team with other servers, kitchen staff, and management
  • Handle customer complaints professionally and escalate them to management if necessary
  • Upkeep knowledge of restaurant policies and procedures, as well as food and drink specials
  • Collaborate with colleagues to ensure proper inventory of supplies and manage each customer experience with warmth and professionalism.

Experience and Education Requirements

To get hired as a restaurant server, you usually don't need any fancy education. You'll need a high school diploma or GED at the very least. But what's more important is experience in the hospitality industry. It's better if you worked as a server before, but even working in a cafeteria or fast-food joint can give you the experience you need to get the job. You need to be friendly, have good communication skills, and work well under pressure. You should also be able to stand for long periods and carry heavy trays. A good attitude, willingness to learn, and a passion for customer service can go a long way in getting hired as a restaurant server.

Salary Range

If you're interested in a career in the Hospitality industry as a Restaurant Server, you might be wondering about salary range. According to data from the United States Bureau of Labor Statistics, the median hourly wage for Restaurant Servers is $11.42, with the lowest 10 percent earning less than $8.23 per hour and the highest 10 percent earning more than $16.39 per hour. 

In Canada, the average hourly wage for a Restaurant Server is around CAD$12.86, with some servers earning as much as CAD$18 per hour. In the United Kingdom, Restaurant Servers earn an average of £8.21 per hour, although this can vary depending on the region and type of establishment.

It's worth noting that Restaurant Servers often receive tips in addition to their base salary, which can significantly increase their overall earnings. 


  • Bureau of Labor Statistics:
  • National Careers Service (UK):

Career Outlook

The career outlook for Restaurant Servers in the hospitality industry is expected to remain relatively stable over the next 5 years. According to the Bureau of Labor Statistics, employment of food and beverage serving workers is projected to grow 6 percent from 2019 to 2029, which is about as fast as the average for all occupations. This growth is partially due to increasing demand for dining options, particularly from the aging baby boomer population. Moreover, as more families opt to dine out, there will be a greater demand for restaurants, cafes, and other eating establishments, leading to increased employment opportunities for servers. Despite potential job growth, it's important to note that the work can be physically strenuous and requires a high level of customer service skills.

Frequently Asked Questions (FAQ)

Q: What does a Restaurant Server do?

A: A Restaurant Server takes orders, serves food and drinks, and provides excellent customer service.

Q: What are the required skills for a Restaurant Server?

A: A Restaurant Server should be able to multitask, have excellent communication skills, be organized and punctual, and have a friendly and outgoing personality.

Q: What are some challenges faced by Restaurant Servers?

A: Restaurant Servers face challenges such as dealing with difficult customers, managing multiple tables, balancing serving and cleaning duties, and working in a fast-paced environment.

Q: How do Restaurant Servers ensure customer satisfaction?

A: Restaurant Servers ensure customer satisfaction by being attentive, actively listening to customer needs and preferences, following up with orders, and providing a welcoming atmosphere.

Q: What is the work schedule for a Restaurant Server?

A: The work schedule for a Restaurant Server varies depending on the restaurant's hours of operation. Typically, it includes evenings, weekends, and holidays. Full-time and part-time positions are available.

Cover Letter Example

I am applying for the Restaurant Server position in the Hospitality industry at [organization]. With [experience] in the foodservice industry, I have honed my customer service skills and ability to multitask in a fast-paced environment. My passion for providing a positive dining experience has resulted in high levels of guest satisfaction and return visits. I possess a strong knowledge of food and beverage menus, and I am confident in my ability to make recommendations to guests and provide detailed descriptions of the items on the menu. Additionally, I am a team player who works collaboratively with colleagues to ensure smooth service and guest satisfaction. I am excited at the opportunity to bring my skill set to [organization] and contribute to its success.

My [qualifications] include excellent communication skills, attention to detail, and the ability to stay calm under pressure. At [previous organization], I was responsible for handling cash transactions, and I have proven myself trustworthy and reliable. I am comfortable working a flexible schedule, including weekends and holidays, and am committed to providing excellent service to guests. As someone who is passionate about food and the guest experience, I would be honored to join the team at [organization] and contribute to its continued success in the hospitality industry.

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