Stock Keeper

Last Updated:
April 27, 2023

Job Description Overview

As a Stock Keeper in the retail industry, your main responsibility is to ensure that products are always in stock and readily available for customers. This job is essential for the smooth operation of any retail store. You'll be expected to work closely with the inventory and purchasing teams to keep track of incoming and outgoing products. Your day-to-day activities may include unloading and organizing products, updating inventory records, and verifying deliveries. You'll also need to ensure that the products are stored safely and that the shelves are properly stocked. Additionally, you'll help maintain a clean and organized stock room to facilitate easy access to products when needed. Your job as a Stock Keeper is critical to the success of any retail operation. If you're organized, detail-oriented, and enjoy working in a fast-paced environment, then this may be the perfect job for you.

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Job Duties and Responsibilities

  • Receive and process deliveries of new stock
  • Ensure stock is organized and displayed in an orderly manner
  • Monitor stock levels to ensure availability to customers
  • Use company technology to track inventory and sales data
  • Assist sales staff in locating items in the stock room
  • Conduct regular inventory checks and report discrepancies to management
  • Maintain a clean and safe stock room environment
  • Respond to customer inquiries in a professional and helpful manner
  • Collaborate with other staff to meet store objectives like sales and customer satisfaction
  • Follow company policies and procedures for stock handling and customer service.

Experience and Education Requirements

To work as a Stock Keeper in a retail store, you need a high school diploma or equivalent, plus some experience with inventory management. You should have good organizational and time management skills, with the ability to work under pressure and in a fast-paced environment. Some employers may require you to have computer skills or familiarity with inventory management software. As a Stock Keeper, you will be responsible for monitoring and managing inventory levels, maintaining accurate records, and ensuring that merchandise is properly stored and displayed. Being able to work independently and as part of a team is essential, along with good communication and customer service skills.

Salary Range

Stock Keepers play a crucial role in the retail industry, ensuring that stores are always stocked with inventory. In the United States, the average salary range for a Stock Keeper is between $21,000 to $41,000 per year, with the median salary at $31,000 per year. However, salaries can vary based on experience, location, and company size.

According to PayScale, Stock Keepers in Australia earn an average salary of AU$49,000 per year, while those in the United Kingdom earn an average of £18,000 per year.

It's important to note that working as a Stock Keeper often requires a high level of physical exertion and attention to detail. Additionally, many positions may require evening, overnight, or weekend hours.


  • PayScale:
  • Glassdoor:,12.htm
  • Indeed:

Career Outlook

The career outlook for a Stock Keeper in the Retail industry over the next 5 years is positive, with a projected growth rate of 4.6% according to the Bureau of Labor Statistics. The demand for stock keepers is fueled by the growing online and brick-and-mortar retail industry. Despite automation and technology advancements, stock keepers remain an essential part of the retail supply chain as they manage inventory, restock shelves, and ensure all items are accounted for. Job prospects look good for those who possess strong organizational and time-management skills, are proficient with technology, and are physically fit. With potential career advancement opportunities to management positions, becoming a Stock Keeper can be a promising career choice.

Frequently Asked Questions (FAQ)

Q: What is a stock keeper, and what is their role in a retail store?

A: A stock keeper is responsible for maintaining inventory levels in a retail store. They receive and organize new merchandise, track existing products, and restock items on a regular basis.

Q: What are some of the essential skills required to become an effective stock keeper?

A: Strong organizational abilities, attention to detail, and physical strength are all important for success in this role. Additionally, basic computer literacy and good communication skills can be helpful.

Q: What are the typical work hours and work environment of a stock keeper?

A: A stock keeper's schedule can vary depending on their store's needs, but they typically work early morning, evening, or overnight shifts. They spend most of their time in the store's stockroom or on the sales floor.

Q: How does a stock keeper stay up-to-date with new products and inventory changes?

A: Stock keepers rely on the store's inventory management system to track inventory levels and receive alerts when products need to be restocked. They also communicate regularly with the store's sales team and management to stay informed about any new items or promotions.

Q: What are some of the challenges that stock keepers face in their day-to-day work?

A: A stock keeper must work efficiently to keep inventory levels accurate and prevent stock shortages. They must also stay on top of any damaged or soon-to-expire products and arrange for them to be removed or discounted as needed. Finally, stock keepers must be able to handle the physical demands of the job, such as lifting heavy boxes and standing for long periods.

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