Shipping Coordinator

Last Updated:
March 13, 2023

Job Description Overview

A Shipping Coordinator job description involves overseeing the shipment of goods from one location to another. This job is vital in the Transportation industry as it ensures that products are delivered on time and in good condition. The Shipping Coordinator also keeps track of shipments, communicates with carriers, and resolves issues that may arise during the shipping process. 

This job requires excellent organizational and communication skills, as well as attention to detail. Shipping Coordinators should have a solid understanding of logistics, transportation regulations, and customer service. They may also be responsible for arranging transportation, negotiating rates, and preparing documentation such as bills of lading and customs forms. 

To qualify for this role, candidates should have previous experience in shipping, logistics, or a related field. Strong computer skills and the ability to work under pressure are also essential. A Shipping Coordinator plays a critical role in ensuring the smooth operation of the Transportation industry.

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Job Duties and Responsibilities

  • Coordinate daily shipping operations and ensure timely deliveries.
  • Communicate with carriers, warehouses, and customers to track shipments and resolve any issues.
  • Prepare shipping documents, including bills of lading and shipping labels.
  • Schedule pickup and delivery appointments and arrange transportation modes.
  • Monitor inventory levels and coordinate restocking when needed.
  • Maintain accurate records of shipments and inventory using computer systems.
  • Evaluate carrier performance and negotiate rates for freight shipments.
  • Ensure compliance with shipping regulations, safety standards, and company policies.
  • Address any customer inquiries or complaints related to shipping and logistics.
  • Collaborate with other departments, such as sales and accounting, to ensure smooth operations.

Experience and Education Requirements

To get a job as a Shipping Coordinator in the Transportation industry, you usually need a high school diploma or GED. Some employers prefer candidates with a degree in supply chain management or logistics. Experience in shipping or logistics is essential. You should know your way around a shipping yard and have an understanding of industry regulations, documentation requirements, and customs clearance procedures. Good communication skills, both verbal and written, are also essential for this job so you can communicate with suppliers, carriers, and customers. Strong organizational skills, attention to detail, and the ability to handle multiple tasks and deadlines simultaneously are also important for success in this role.

Salary Range

If you're interested in becoming a Shipping Coordinator in the Transportation industry in the United States, the expected salary range is typically between $30,000 to $60,000 per year. This position requires coordinating and overseeing the shipment of goods and products, coordinating with carriers and other departments, and maintaining accurate records. Successful candidates typically have experience in logistics, warehouse operations, or transportation and freight forwarding. In Canada, the average salary for a Shipping Coordinator is around CAD $45,000 per year, while in Australia, the average salary is around AUD $60,000 per year.


Career Outlook

According to the Bureau of Labor Statistics, the career outlook for a Shipping Coordinator in the Transportation industry is positive over the next 5 years. The job growth rate is projected to be 7%, which is about average for all occupations. This means that there will be an increase in demand for Shipping Coordinators due to the projected rise in global trade.

The Transportation industry is a constantly evolving field, and the role of Shipping Coordinator is important in ensuring the smooth flow of goods from one place to another. With the increase in e-commerce and the need for faster delivery options, the role of the Shipping Coordinator has become even more critical.

In conclusion, a career as a Shipping Coordinator in the Transportation industry has a positive outlook over the next 5 years. With the increase in global trade and e-commerce, there will be a demand for professionals who can manage the logistics of shipping goods. This is a great time to consider a career in this field.

Frequently Asked Questions (FAQ)

Q: What exactly is a Shipping Coordinator in the Transportation industry?

A: A Shipping Coordinator is responsible for ensuring that products are delivered to customers on time and in good condition, by managing the logistics of the shipping process.

Q: What are the main tasks of a Shipping Coordinator?

A: A Shipping Coordinator's tasks include scheduling shipments, tracking shipment progress, communicating with carriers and customers, and coordinating with the warehouse team.

Q: What qualifications are required for a Shipping Coordinator job?

A: A Shipping Coordinator should have knowledge of transportation logistics, excellent communication skills, multitasking abilities and proficiency in logistics management software. 

Q: What kind of work environment can a Shipping Coordinator expect?

A: A Shipping Coordinator can expect to work in a fast-paced environment that requires attention to detail, the ability to work under pressure and a willingness to work outside regular business hours when necessary. 

Q: What are the career opportunities for a Shipping Coordinator?

A: A Shipping Coordinator has the opportunity to move up to positions such as logistics manager, supply chain coordinator or transportation planner, depending on their experience and qualifications.

Cover Letter Example

I am excited to apply for the position of Shipping Coordinator in the Transportation industry at [organization]. With [experience] in logistics and a passion for ensuring timely and efficient deliveries, I believe I would be a valuable addition to the team. My experience includes [qualifications], which have honed my abilities to [skill 1] and [skill 2].

In my most recent role at [previous company], I was responsible for coordinating shipments for multiple locations, including [specific examples]. I was able to streamline processes by implementing [specific process improvements], resulting in a [specific outcome]. My attention to detail and ability to multitask allowed me to manage multiple deadlines and priorities while ensuring all shipments were delivered accurately and on time. I am eager to bring my skills and expertise to [organization] and contribute to the success of the Shipping Coordinator role.

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