Shipping Receiving Manager

Job Description Template Last Updated:
March 13, 2023

Job Description Overview

A Shipping Receiving Manager job description entails various responsibilities in the Transportation industry. The manager supervises the shipping and receiving department and ensures efficient and timely delivery of goods. The primary duties include organizing shipments, verifying delivery details, tracking shipments, and coordinating with carriers. The manager is also responsible for maintaining records and preparing reports on inventory levels, shipping expenses, and delivery times. Additionally, the manager ensures compliance with safety regulations, handles customer inquiries, and trains staff on best practices. Successful candidates for the position should have strong organizational and communication skills, attention to detail, and proficiency in transportation management software. They should also have a deep understanding of logistics operations and the ability to manage logistics budgets. Generally, they must hold a Bachelor's degree in logistics or a related field, and experience in a supervisory role is preferred.

Job Duties and Responsibilities

  • Coordinate and manage the shipping and receiving operations of the company to ensure timely delivery and receipt of products.
  • Supervise and train employees involved in shipping and receiving tasks.
  • Develop and implement shipping and receiving procedures compliant with company policies and industry standards.
  • Monitor inventory levels, maintain accurate records, and ensure proper storage and handling of products.
  • Collaborate with other departments to ensure efficient and effective workflow across the supply chain.
  • Ensure compliance with federal, state, and local regulations governing shipping and receiving procedures and transportation safety.
  • Manage equipment maintenance and repairs, and arrange for the rental or purchase of equipment as necessary to support shipping and receiving operations.
  • Investigate and resolve customer complaints related to shipping and receiving.
  • Perform financial analysis and report on shipping and receiving performance metrics, including cost, quality, and customer satisfaction.
  • Continuously identify opportunities to optimize shipping and receiving processes and reduce costs while maintaining high levels of customer service.

Experience and Education Requirements

To become a Shipping Receiving Manager in the Transportation industry, you’ll need both education and experience. Typically, a high school diploma or equivalent is the minimum education requirement. But, most employers prefer candidates with at least an associate’s degree in a relevant field like logistics, supply chain management, or business administration. 

As for experience, you’ll need a few years of work experience in roles such as a shipping clerk, warehouse supervisor, or logistics coordinator. It’s essential to be familiar with shipping and receiving procedures, inventory management, and warehouse operations. 

You must also have strong communication, problem-solving, and leadership skills to manage a team of employees, vendors, and clients effectively. A Shipping Receiving Manager must be able to handle multiple priorities, meet tight schedules, and work under pressure. Demonstrating an excellent track record in similar roles is essential to get hired in this position.

Salary Range

The salary range for a Shipping Receiving Manager in the Transportation industry varies according to various factors such as location, company size and experience. In the United States, the average salary range for a Shipping Receiving Manager is between $50,000 to $80,000 per year, according to Glassdoor. However, salaries can range from $40,000 to $120,000 depending on industry and level of management responsibility. In the UK, a Shipping Receiving Manager earns an average salary of £29,000 per year, while in Canada, the average salary range is between CAD 47,000 to CAD 75,000 per year, according to Payscale.


  • Glassdoor's "Shipping Receiving Manager salary range" 
  • Payscale's "Shipping Receiving Manager salary range"

Career Outlook

The career outlook for a Shipping and Receiving Manager in the Transportation industry looks promising. It is projected to grow at an average of 3% per year, similar to other management positions in the field. While job opportunities may vary depending on location, the increase in global trade and movement of goods suggests a demand for professionals who can manage logistics and inventory.

According to the Bureau of Labor Statistics, the median annual salary for transportation, storage, and distribution managers was $94,560 as of May 2020. This exceeds the national average for all occupations and demonstrates the potential for a strong earning potential in this position.

In conclusion, the Shipping and Receiving Manager position offers a stable career outlook with room for growth and a competitive salary. It is a viable option for those interested in the transportation industry and looking to pursue a management-level position.

Frequently Asked Questions (FAQ)

Q: What does a Shipping Receiving Manager do?

A: A Shipping Receiving Manager oversees the transportation of goods from one location to another. They coordinate and manage shipment processes, including scheduling, tracking, and delivery.

Q: What skills do I need to become a Shipping Receiving Manager?

A: As a Shipping Receiving Manager, you must have excellent organizational and communication skills. You should be comfortable working with computers and data entry software, and have previous management experience.

Q: What types of companies hire Shipping Receiving Managers?

A: Shipping Receiving Managers are typically employed by manufacturing and distribution companies, as well as transportation and logistics firms.

Q: What are the typical work hours for a Shipping Receiving Manager?

A: Shipping Receiving Managers generally work full time, with some overtime required during peak shipping seasons. Shifts may vary depending on the needs of the company.

Q: What is the salary range for a Shipping Receiving Manager?

A: According to Glassdoor, the average salary for a Shipping Receiving Manager is around $57,000 per year, with a range typically between $41,000 and $82,000 depending on experience and location.

Cover Letter Example

I am [experience] in managing shipping and receiving operations and am excited to apply for the Shipping Receiving Manager position in the Transportation industry at [organization]. I have [qualifications], including experience in leading cross-functional teams, optimizing workflows, and improving inventory management systems to increase overall efficiency. Additionally, I possess excellent communication skills, both written and verbal, which have been instrumental in building successful relationships with clients and partners. I am confident that my experience and qualifications make me a perfect match for this role.

In my previous role at [company name], I was responsible for overseeing a high-volume shipping and receiving operation, ensuring that all deliveries were processed accurately and efficiently. Through regular analysis of key performance metrics, I was able to identify significant opportunities for improvement in our shipping and receiving process, which resulted in a 20% reduction in turnaround time. I am excited to bring my experience and expertise to [organization] and continue to drive success in the Shipping Receiving Manager position. Thank you for considering my application.

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