Freight Forwarder

Last Updated:
July 19, 2023

Job Description Overview

A Freight Forwarder is an essential part of the transportation industry. Their main responsibility is to coordinate the transportation of goods from one place to another. They are experts in logistics, transportation regulations, and customs procedures.

Freight Forwarders play a vital role in managing the entire transportation process, from booking shipments to arranging for delivery. They work closely with carriers, customs agents, and other stakeholders to ensure timely delivery and smooth transportation.

A Freight Forwarder's job description includes managing the movement of goods by air, sea, and land. They are responsible for negotiating contracts with carriers to ensure the most cost-effective and efficient transportation routes. Additionally, they prepare and manage all necessary documentation needed for international shipping, such as bills of lading, customs declarations, and insurance forms.

If you are interested in a Freight Forwarder job description, you must be detail-oriented, have excellent communication skills, and be knowledgeable about logistics and transportation regulations. A degree in logistics, transportation, or business administration is desirable, but not required.

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Job Duties and Responsibilities

  • A freight forwarder is responsible for arranging logistics, transportation, and customs clearance for shipments.
  • They work with carriers and suppliers to negotiate rates and schedules.
  • A freight forwarder tracks cargo and communicates with clients throughout the shipping process.
  • They handle documentation and compliance requirements for international shipments.
  • Freight forwarders may provide additional services such as packaging, warehousing, and insurance.
  • Freight forwarders must stay up-to-date on regulations and industry trends.
  • They handle any issues or delays that may arise during transportation.
  • Freight forwarders provide cost-effective and efficient shipping solutions for businesses.
  • They ensure that shipments arrive on time, in good condition, and at the desired destination.

Experience and Education Requirements

A job as a freight forwarder in the transportation industry requires a mix of education and experience. A high school diploma or equivalent is usually required, along with additional training or coursework in logistics or transportation. Many employers prefer candidates with a bachelor's degree, but it's not always required. Experience working in the transportation industry is also important, whether it's through an internship or entry-level job. Knowledge of regulations, customs laws, and tracking systems is essential, as well as good communication skills and attention to detail. Some employers may offer on-the-job training, but having some prior knowledge is advantageous.

Salary Range

Freight Forwarders typically work in the transportation industry, specializing in managing the shipment of goods from one location to another. If you're wondering about a Freight Forwarder salary range in the United States, the average is about $45,000 to $65,000 per year, according to However, salaries can vary depending on the company, location, and level of experience. In Canada, the average salary range for a Freight Forwarder is about CAD 38,000 to CAD 60,000 per year, according to In the UK, the average salary for a Freight Forwarder is around £22,000 to £35,000 per year, according to Payscale.


  • "Freight Forwarder Salaries in the United States"
  • "Freight Forwarder Salary in Canada"
  • Payscale: "Freight Forwarder Salary in the United Kingdom"

Career Outlook

Freight Forwarders are responsible for coordinating the transportation of goods from one location to another. Despite facing challenges such as globalization and declining logistics spending, the freight forwarding industry is expected to grow as global trade and consumer demand for goods increases. Over the next five years, the industry is projected to see a 3.8% compound annual growth rate (CAGR), according to Market Research Future. There is a growing need for freight forwarders to adapt to new technology and software to increase efficiency and meet the demands of their clients. Good communication skills, strategic thinking, and familiarity with international trade policies are skills that employers seek in this field. Overall, the career outlook for freight forwarders seems promising, with opportunities for growth and advancement.

Frequently Asked Questions (FAQ)

Q: What does a Freight Forwarder do?

A: A Freight Forwarder arranges the movement of goods from one place to another by coordinating transportation, handling, and storage activities.

Q: Do Freight Forwarders handle customs clearance?

A: Yes, one of the important tasks of a Freight Forwarder is to manage customs clearance procedures, including preparing and submitting documentation, paying customs duties and taxes, and ensuring compliance with regulations.

Q: What kind of qualifications do you need to become a Freight Forwarder?

A: While there are no strict educational requirements to become a Freight Forwarder, most employers prefer candidates with a degree in logistics, business management, or a related field. Experience in transportation, logistics, or supply chain management is also highly valued.

Q: Is a Freight Forwarder responsible for insurance during transit?

A: No, it's not the Freight Forwarder's responsibility to insure the goods being transported. However, they can arrange insurance on behalf of their clients at an additional cost.

Q: How does a Freight Forwarder choose the best mode of transportation for a shipment?

A: Freight Forwarders consider various factors when choosing the best mode of transportation, such as the type of goods being transported, destination, delivery deadline, available routes and carriers, and cost. They also take into account any special handling requirements, such as hazardous materials.

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