Freight Broker Agent

Last Updated:
July 19, 2023

Job Description Overview

A Freight Broker Agent is a professional in the transportation industry who helps match shippers with carriers to get their goods delivered from one location to another. The Freight Broker Agent job description includes finding and negotiating deals with carriers that offer the best rates and services for shippers. They also handle paperwork, insurance, and legal issues related to transportation. It's a fast-paced job that requires excellent communication and organizational skills.

Freight Broker Agents must be familiar with the different modes of transportation, such as air, sea, and land. They also need to know the regulations and requirements of each mode of transportation to ensure that shipments are legal and properly documented. This job requires the ability to work independently and under pressure, as well as the flexibility to adapt to changing circumstances.

In summary, a Freight Broker Agent is a crucial part of the transportation industry who helps shippers and carriers get things done efficiently and safely. If you're interested in becoming a Freight Broker Agent, you'll need to have strong communication and organizational skills, and be comfortable working in a fast-paced, deadline-driven environment.

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Job Duties and Responsibilities

  • Communicate with carriers and shippers to arrange transportation of goods.
  • Negotiate rates, terms, and conditions with carriers on behalf of shippers.
  • Provide accurate and timely information to shippers and carriers about pick-up and delivery times, transit times, and other logistics details.
  • Track and monitor shipments to ensure they are delivered on time and in good condition.
  • Resolve any issues or disputes that arise during transportation, such as delays, damage, or lost cargo.
  • Prepare and submit necessary paperwork, such as bills of lading, freight invoices, and insurance certificates.
  • Develop relationships with new customers and carriers to expand the company's business and increase revenue.
  • Stay up-to-date on industry regulations, trends, and best practices to maintain a competitive edge.
  • Collaborate with other departments, such as sales and operations, to ensure seamless communication and coordination of logistics processes.

Experience and Education Requirements

To become a Freight Broker Agent in the Transportation industry, you need a mix of education and experience. Most employers require a high school diploma or equivalent, along with some post-secondary education in business, logistics, or a related field. Some companies may also accept relevant work experience in lieu of formal education. In addition to educational qualifications, you should have strong communication skills, good negotiation skills, and a solid understanding of the transportation industry. A background in sales or customer service can also be helpful. To succeed in this role, you should be able to multitask, work well under pressure, and be comfortable using technology to manage loads and track shipments.

Salary Range

If you're interested in becoming a Freight Broker Agent in the transportation industry, you'll want to know what kind of salary you can expect. In the United States, the expected salary range for a Freight Broker Agent is between $30,000 and $80,000 per year, with an average salary of around $45,000. Of course, the salary you can earn will depend on factors like your experience, skills, location, and the company you work for.

In other countries, salaries for Freight Broker Agents can vary widely. For example, in Canada, the average salary for a Freight Broker Agent is around CAD 42,000, while in Australia, the average salary is around AUD 60,000.


  • Glassdoor
  • Payscale

Career Outlook

The career outlook for a Freight Broker Agent in the transportation industry over the next 5 years is highly positive. According to the Bureau of Labor Statistics, employment of transportation, storage, and distribution managers (including Freight Brokers) is expected to grow 6% from 2019 to 2029, faster than the average for all occupations. 

The continued growth of e-commerce and globalization is driving the demand for Freight Broker Agents, who play a vital role in ensuring the efficient and timely movement of goods. Additionally, companies are increasingly outsourcing their logistics processes, creating more opportunities for Freight Broker Agents.

With a median annual wage of $94,560 (as of May 2019), the career is also financially rewarding. However, the competition can be fierce, and agents must have strong communication, negotiation, and problem-solving skills to succeed in the field.

Overall, if you are considering a career as a Freight Broker Agent, now is an excellent time to pursue it, given the expected growth in the industry.

Frequently Asked Questions (FAQ)

Q: What is a Freight Broker Agent?

A: A Freight Broker Agent is a professional who works as a middleman between shippers and carriers to arrange transportation of goods, taking care of the administrative tasks in the process.

Q: What are the typical responsibilities of a Freight Broker Agent?

A: A Freight Broker Agent may be responsible for finding potential clients, negotiating rates, arranging pickup and delivery times, managing the paperwork, and tracking shipments throughout the process.

Q: How do Freight Broker Agents earn money?

A: Freight Broker Agents usually earn a percentage of the total freight charges, which can range from 10% to 30%, depending on the type of shipment, the distance, and the complexity of the job.

Q: What skills are necessary to become a Freight Broker Agent?

A: Some of the essential skills for a Freight Broker Agent include good communication and negotiation skills, attention to detail, problem-solving abilities, knowledge of transportation regulations, and proficiency with technology and software.

Q: How can someone become a Freight Broker Agent?

A: To become a Freight Broker Agent, one needs to obtain a license from the Federal Motor Carrier Safety Administration (FMCSA), pass a background check, and obtain a bond or insurance. Some people also choose to complete a training program or gain experience in the industry before entering the field.

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