Steward

Industry:
Hospitality
Last Updated:
June 29, 2023

Job Description Overview

A Steward, in the Hospitality industry, is an essential part of the team responsible for keeping things clean and organized. They are responsible for ensuring cleanliness and sanitization in kitchens, pantries, dining rooms, restrooms and public areas. They take great care in maintaining hygiene standards, including equipment, crockery, and cutlery, keeping everything ship-shape and squeaky clean. Stewards are also responsible for ensuring adequate inventories of cleaning materials, preparing stock orders, and assisting with the kitchen's general maintenance. While a Steward job description may seem simple and straightforward, it is a vital role that is vital to the success of overall guest satisfaction. Stewards are expected to be detail-oriented, flexible, and adaptable since they often work long hours and are required to handle a variety of tasks. Whether working in hotels or restaurants, the steward's job ensures a comfortable and enjoyable experience for guests.

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Job Duties and Responsibilities

  • Maintaining cleanliness and orderliness of the restaurant
  • Organizing seating arrangements for guests
  • Ensuring guests' needs and expectations are met
  • Coordinating with kitchen staff to ensure timely and efficient service
  • Keeping track of inventory and ordering supplies as needed
  • Providing direction and support to other staff members
  • Balancing daily sales and expenses
  • Handling customer complaints and resolving conflicts in a professional manner
  • Ensuring compliance with industry regulations and safety standards.

Experience and Education Requirements

To become a Steward in the hospitality industry, you usually need to have a high school diploma or equivalent. Some employers may also require some basic training in food service or hospitality. You will also need experience working in a restaurant or hotel setting. This can include serving, bussing tables, or working in a kitchen. It's essential to have strong communication and customer service skills to make guests feel welcome while attending to their needs. Attention to detail and the ability to multitask are also crucial for this role. Many Stewards start in entry-level positions and work their way up through on-the-job training and additional experience.

Salary Range

Steward salary range in the hospitality industry varies based on education, experience, and location. In the United States, the expected salary range for a Steward is between $22,000 and $36,000 per year, with the median salary at $28,000. However, this salary range can reach up to $46,000 for Steward supervisors or managers.

Outside of the United States, for example, in the United Kingdom, the salary range is roughly between £15,000 and £18,000, which is equivalent to $19,000 - $23,000 per year. Conversely, in India, the average salary for a Steward is ₹1,62,000 ($2,200) per year.

Sources:

  • https://www.payscale.com/research/US/Job=Steward/Hourly_Rate
  • https://www.glassdoor.com/Salaries/uk-steward-salary-SRCHIL.0,2IN2_KO3,10.htm 
  • https://www.payscale.com/research/IN/Job=Steward/Salary

Career Outlook

A Steward is a vital role in the Hospitality industry responsible for maintaining cleanliness and order in hotel and restaurant kitchens. According to the Bureau of Labor Statistics, the employment rate for Stewards is expected to grow 8% from 2019 to 2029, which is faster than the average for all occupations. As a result, Steward jobs will be in high demand, especially in high-end restaurants and hotels. 

The rise of the hospitality industry has created a need for Stewards who are experienced in preparing and presenting food. Additionally, as sustainability practices become increasingly important in the hospitality industry, Stewards will also be required to support environmentally conscious practices. With a high demand for Stewards, career advancement opportunities are also available. Many Stewards become managers of kitchen staff or head chefs. 

In conclusion, the career outlook for a Steward in the Hospitality industry is bright, with growing opportunities for employment and career advancement. With increased demand and advancements within the hospitality industry, the role of a Steward will remain an important and necessary role in foodservice.

Frequently Asked Questions (FAQ)

Q: What does a Steward do in a hospitality job?

A: A Steward is responsible for cleaning and maintaining the kitchen, dining areas, and equipment.

Q: What kind of skills does a Steward need to have?

A: A Steward needs to have good communication skills, attention to detail, physical stamina, and the ability to work in a team.

Q: What is the work environment like for a Steward?

A: A Steward typically works in a busy kitchen or dining area and may be exposed to hot and humid conditions.

Q: How much does a Steward typically get paid?

A: The pay for a Steward varies depending on their experience and the type of establishment they work in, but the average hourly rate is around $12-$15 per hour.

Q: Is there room for advancement in a Steward position?

A: Yes, with experience and training, a Steward can become a lead Steward or transition to other positions in the hospitality industry such as a cook or server.


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