Carrier Manager

Last Updated:
January 20, 2024

Job Description Overview

A Carrier Manager plays a vital role in the transportation industry by managing relationships with carriers that provide freight services for their company. They are responsible for identifying, selecting, and negotiating with carriers to provide efficient and cost-effective transportation solutions. In this Carrier Manager job description, you will find that they also monitor carrier performance to ensure timely delivery, safety standards, and compliance with regulations. They work collaboratively with internal teams to create effective transportation strategies, and they are accountable for managing carrier contracts, freight rates, and ensuring timely payment of carrier invoices. Carrier Managers also analyze data to identify opportunities for cost savings and performance improvement. The ideal candidate for a Carrier Manager job has excellent communication, negotiation, and analytical skills, and the ability to thrive in a fast-paced environment. A Bachelor's degree in Supply Chain Management or related field is often required.

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Job Duties and Responsibilities

  • Coordinate and manage carrier relationships
  • Negotiate carrier rates and contracts 
  • Review and approve carrier invoices 
  • Ensure timely and accurate delivery of goods 
  • Develop and maintain carrier performance metrics 
  • Resolve and escalate carrier issues 
  • Monitor carrier compliance with company policies 
  • Collaborate with other departments to optimize transportation operations 
  • Identify areas for cost savings and process improvements

Experience and Education Requirements

A Carrier Manager in the Transportation industry is responsible for overseeing shipments and managing carriers. To become a Carrier Manager, most companies require a high school diploma or GED, along with experience in the transportation industry. College degrees in logistics, supply chain management or business may also be preferred. Communication and problem-solving skills are crucial for this role. The ability to negotiate rates, manage deadlines, and build relationships with carriers are also key assets. Some Carrier Managers start in entry-level positions and work their way up through the ranks. Experience and knowledge of industry-specific software is also beneficial.

Salary Range

As a Carrier Manager in the transportation industry, the expected salary range varies depending on factors such as experience, location, and company size. In the United States, the national average salary range for Carrier Manager positions is $58,000-$97,000 per year, according to Glassdoor. However, salaries can range from $44,000 up to $137,000 per year depending on the region and experience level. In Canada, the salary range for Carrier Managers is similar, with an average of CAD $74,000 per year, according to Indeed. In the United Kingdom, the average annual salary for Carrier Managers is £36,378, as reported by Indeed. It's important to note that these figures are subject to change and may not reflect the precise salary range for all carrier manager positions.


Career Outlook

A Carrier Manager in the transportation industry is responsible for managing and coordinating logistics carriers for their company. According to the U.S. Bureau of Labor Statistics, the employment of logistics managers, which includes Carrier Managers, is expected to grow five percent from 2018 to 2028. The demand for Carrier Manager positions is spurred by the growing use of e-commerce and the need for efficient transportation to meet consumer demand. Additionally, companies are seeking Carrier Managers with advanced technological skills and global logistics knowledge to lead their transportation and supply chain management departments. Overall, the career outlook for Carrier Managers in the transportation industry is positive due to increased demand and the importance of logistics in today's economy.

Frequently Asked Questions (FAQ)

Q: What is a Carrier Manager?

A: A Carrier Manager is responsible for managing and overseeing transportation services provided by carriers, ensuring a successful partnership between the carriers and the company.

Q: What are the responsibilities of a Carrier Manager?

A: A Carrier Manager is responsible for negotiating carrier rates and contracts, monitoring carrier performance, coordinating carrier dispatches, and resolving any carrier-related issues.

Q: What skills are required for a Carrier Manager?

A: A Carrier Manager should possess excellent communication and negotiation skills, strong analytical abilities, and knowledge of transportation regulations and industry practices.

Q: What is the work environment like for a Carrier Manager?

A: A Carrier Manager usually works in an office environment, which may require regular travel to visit carriers and oversee operations. The job can be demanding and requires the ability to work under pressure.

Q: What is the career path for a Carrier Manager?

A: A Carrier Manager can advance to higher positions such as Senior Carrier Manager, Transportation Manager, or Director of Transportation. The job also provides opportunities to shift to other areas of the transportation industry, such as logistics or supply chain management.

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