Operations Coordinator II

Last Updated:
January 20, 2024

Job Description Overview

The Operations Coordinator II job description in the Transportation industry involves coordinating transportation activities to ensure timely and efficient delivery of goods or services. As an Operations Coordinator II, you will work closely with drivers, dispatchers, and other logistics professionals to ensure smooth operations. Your responsibilities may include tracking shipments, managing inventory, monitoring driver schedules, communicating with customers, and resolving any issues that arise during transport. You will also be responsible for maintaining accurate records of all transportation activities, preparing reports, and ensuring compliance with safety regulations and company policies. To succeed in this role, you must have excellent organizational and communication skills, attention to detail, and the ability to work independently and as part of a team. A degree in Business Administration, Logistics, or a related field and experience in the transportation industry are preferred for an Operations Coordinator II position.

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Job Duties and Responsibilities

  • Schedule and coordinate transportation services for clients 
  • Monitor and track delivery schedules and ensure timely arrivals of goods 
  • Communicate regularly with drivers, warehouses, and other departments as needed 
  • Review and prepare transportation-related documents, such as bills of lading and invoices 
  • Manage and maintain accurate records of transportation operations 
  • Address any customer service issues related to transportation services 
  • Collaborate with management to identify areas for process improvement 
  • Ensure compliance with safety regulations and industry standards 
  • Assist in training and onboarding of new drivers or staff members as necessary.

Experience and Education Requirements

To become an Operations Coordinator II in the Transportation industry, you'll need a mix of experience and education. First off, you'll need a high school diploma or GED. A college degree in business, logistics, or a related field is a plus, but not always required. You should also have a few years of experience in operations, logistics, or transportation to show that you're ready to take on a higher level of responsibility. Skills in time management, problem-solving, communication, and leadership are also important. Additionally, knowledge of regulations, safety procedures, and software programs used in the industry will make you stand out from other candidates.

Salary Range

An Operations Coordinator II in the transportation industry can expect to earn an average salary of $48,000 to $64,000 per year in the United States, depending on location and company size. Entry-level candidates typically start at around $38,000 to $46,000 per year, while experienced coordinators can earn up to $72,000 annually. In other countries, such as Canada and the United Kingdom, the salary range for an Operations Coordinator II is similar to that of the United States.

According to data from Salary.com, the average salary for an Operations Coordinator II in the United States is $54,995 per year, with a range of $44,067 to $67,054. Indeed.com reports a similar salary range, with an average of $53,605 per year for Operations Coordinators in the transportation industry. 

Sources:

  • Salary.com: https://www.salary.com/research/salary/benchmark/operations-coordinator-ii-salary
  • Indeed.com: https://www.indeed.com/salaries/Operations-Coordinator-Salaries,-Transportation-Logistics

Career Outlook

The career outlook for an Operations Coordinator II in the Transportation industry over the next five years is expected to grow at an average rate of around 5%. The reason is that the demand for transportation is increasing with the expansion of online businesses and e-commerce. This job role involves planning and coordinating shipments, managing logistics, and managing supply chain relationships. The average salary of an Operations Coordinator II ranges from $45,000 to $70,000 per year, depending on the experience and qualifications of the candidate. If you are considering a career in the transportation industry, this job role could be a good option to explore.

Source: https://www.researchandmarkets.com/reports/5237325/transportation-management-system-market-by

Frequently Asked Questions (FAQ)

Q: What does an Operations Coordinator II do in the transportation industry?

A: An Operations Coordinator II oversees transportation operations, managing schedules, routes, and deliveries. They ensure that the shipment and delivery of goods happens smoothly, efficiently, and on time.

Q: What are the job requirements for an Operations Coordinator II?

A: Generally, an Operations Coordinator II needs at least a bachelor's degree in logistics, supply chain management, or a related field. They should also have experience working in the field and possess excellent organizational and communication skills.

Q: What are some common challenges faced by Operations Coordinators II in the transportation industry?

A: Some challenges faced by Operations Coordinators II in the transportation industry include managing tight delivery schedules, coordinating with drivers, and minimizing transportation costs while maximizing efficiency.

Q: What is the typical salary range for an Operations Coordinator II in the transportation industry?

A: The salary range for an Operations Coordinator II in the transportation industry varies depending on the company, region, and experience. The median yearly salary is around $62,000.

Q: What are some skills necessary for success as an Operations Coordinator II in the transportation industry?

A: Successful Operations Coordinators II in the transportation industry need excellent communication, organization, and problem-solving skills. They should also be proficient in using transportation management software and be able to work well under pressure to meet tight deadlines.


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