Dock Manager

Last Updated:
July 19, 2023

Job Description Overview

A Dock Manager oversees the management of loading docks, transportation schedules, and shipments for a company. They are responsible for ensuring that shipments are loaded and unloaded efficiently, safely, and on time. Their primary duties include planning and overseeing the work of dock workers and drivers, managing inventory, and ensuring compliance with safety and security procedures. They are also responsible for coordinating with other departments to ensure that company goals are met. Successful Dock Managers are great at multitasking, planning and organizing as well as problem-solving. They must be able to work well under pressure and manage many different tasks simultaneously. Therefore, experience in logistics, transportation or the shipping industry is preferred. Dock Manager job descriptions must highlight requirements, qualifications and responsibilities that are expected for this role.

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Job Duties and Responsibilities

  • Responsible for managing daily operations at a transportation dock
  • Ensure timely loading and unloading of cargo using equipment such as forklifts
  • Maintain accurate records of inbound and outbound shipments
  • Supervise a team of dock workers and coordinate tasks to ensure efficient workflow
  • Communicate with drivers and customers regarding shipment schedules and delays
  • Enforce safety regulations and protocols to prevent accidents or injuries
  • Keep track of inventory levels and order necessary supplies or equipment
  • Coordinate with other departments in the transportation company to ensure smooth operations
  • Resolve any issues or conflicts that arise with employees, customers or vendors.

Experience and Education Requirements

To become a Dock Manager in the Transportation industry, one needs a combination of education and experience. A high school diploma or equivalent qualification is usually the minimum requirement. However, a degree in business or logistics can be an added advantage. Candidates must also have considerable experience in the industry, including at least 3-5 years of working in logistics or warehouse management. They must possess excellent communication and leadership skills and have a good understanding of supply chain management. Candidates must also be able to work well under pressure, multitask, and possess strong problem-solving abilities. Effective organizational and time-management skills are also essential for this role.

Salary Range

The expected salary range for a Dock Manager in the United States typically ranges from $40,000 to $80,000 per year. According to Glassdoor, the national average salary for a Dock Manager is around $56,000. However, salaries may vary depending on factors such as location, years of experience, and the size of the company. For instance, a Dock Manager in New York City may earn a higher salary due to the high cost of living. In Canada, the average salary range for a Dock Manager is between C$45,000 to C$80,000, and in the United Kingdom, the range is from £25,000 to £40,000.


  1. Glassdoor -,12.htm
  2. Payscale -
  3. Indeed -

Career Outlook

A Dock Manager is a vital position in the transportation industry. They are responsible for overseeing the loading and unloading of cargo, managing dock workers, and ensuring the safe and timely delivery of goods. The career outlook for a Dock Manager is positive over the next five years. According to the Bureau of Labor Statistics, employment in transportation, storage, and distribution occupations is expected to grow 4 percent from 2019 to 2029, which is about as fast as the average for all occupations. This means that there will likely be an increased demand for Dock Managers in the coming years. Additionally, the rise of e-commerce has increased demand for transportation and logistics, which should also boost job growth for Dock Managers in the industry.

Frequently Asked Questions (FAQ)

Q: What does a Dock Manager do?

A: A Dock Manager supervises and coordinates the loading and unloading of goods at a transportation facility.

Q: What are the main responsibilities of a Dock Manager?

A: A Dock Manager is responsible for scheduling and supervising dock workers, ensuring safe equipment operation, managing inventory, and maintaining accurate records.

Q: What skills are necessary to become a Dock Manager?

A: A Dock Manager must have strong communication, leadership, and problem-solving skills, as well as experience in logistics and transportation.

Q: What type of education or experience is needed for a career as a Dock Manager?

A: A Bachelor's degree in logistics or business administration, along with several years of experience in the transportation industry, is typically required for a career as a Dock Manager.

Q: What are some potential career paths for someone starting out as a Dock Manager?

A: With experience and additional education, a Dock Manager can advance to roles such as Terminal Manager, Director of Logistics, or Supply Chain Manager.

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