Delivery Route Supervisor

Last Updated:
January 20, 2024

Job Description Overview

A Delivery Route Supervisor is a professional who oversees the routes of a transportation company's drivers. This is a crucial job in the transportation industry as these supervisors ensure all packages and deliveries are delivered on time and in the correct location. 

The primary responsibility of a Delivery Route Supervisor is to manage drivers' schedules and routes efficiently. Additionally, they must ensure that all drivers follow proper safety procedures, have necessary permits/licenses, and maintain regular vehicle maintenance. 

The job also involves collaborating with other departments within the company, such as customer service and sales, to make sure that customer needs are being met, and delivery goals are being achieved. 

To qualify for a Delivery Route Supervisor job description, one must have good communication skills, be able to work independently, possess excellent problem-solving abilities, and have a commanding presence. The position typically requires a high school diploma, prior experience in the transportation industry, and exceptional organizational skills.

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Job Duties and Responsibilities

  • Oversee and manage the delivery routes of a transportation company.
  • Schedule and assign drivers to specific routes according to capacity, time, and workload.
  • Monitor driver behavior and performance, ensuring compliance with company policies and regulations.
  • Address and resolve delivery issues, including delays, damages, and customer complaints.
  • Track delivery progress and ensure timely and accurate delivery of goods.
  • Coordinate with other departments such as sales and customer service to ensure efficient delivery processes.
  • Maintain accurate records and reports, including delivery schedules, driver logs, and maintenance records.
  • Train and coach drivers on safety, productivity, and customer service.
  • Ensure compliance with safety regulations, including DOT regulations and vehicle maintenance requirements.

Experience and Education Requirements

To become a Delivery Route Supervisor in the Transportation industry, you should have a high school diploma, GED certificate or equivalent. You should also have a couple of years' experience in transportation and logistics, with experience in managing drivers and handling deliveries. Knowledge of federal and state regulations related to transportation and transportation industry standards is also essential.

It would be an added advantage if you have completed courses in management, transportation, logistics, or a related field. Also, as a supervisor, you should have excellent communication, leadership, and problem-solving skills to manage your team and ensure smooth delivery operations. Overall, education and experience play a crucial role in getting a job as a Delivery Route Supervisor in the Transportation industry.

Salary Range

A Delivery Route Supervisor in the transportation industry oversees delivery routes and ensures that all goods are delivered on time and in good condition. If you're wondering about Delivery Route Supervisor salary range in the United States, the average salary is around $56,000 per year, with a range of $38,000 to $80,000 depending on the location, size of the company, and years of experience. In Canada, the average salary for a Delivery Route Supervisor is around CAD 55,000 per year, and in the United Kingdom, it's around £23,000 to £35,000 per year. However, actual salaries may vary depending on the company and the location.


Career Outlook

The career outlook for a Delivery Route Supervisor in the transportation industry over the next 5 years looks promising. With an increasing demand for delivery services due to the growing influence of e-commerce, the need for efficient and skilled supervisors is on the rise. According to the Bureau of Labor Statistics, the employment of transportation, storage, and distribution managers (including delivery route supervisors) is expected to grow by 6% from 2019 to 2029, which is faster than the average for all occupations. This growth is attributed to the continuous growth of online shopping and the need for reliable supply chain management. So, if you're considering a career in transportation and logistics, becoming a Delivery Route Supervisor is a great option.

Frequently Asked Questions (FAQ)

Q: What does a Delivery Route Supervisor do in the Transportation industry?

A: A Delivery Route Supervisor is in charge of overseeing and coordinating the delivery of goods to designated locations. They make sure that the routes are efficient and safe, and that the delivery schedules are met.

Q: What are the qualifications needed to become a Delivery Route Supervisor?

A: To become a Delivery Route Supervisor, you would need a high school diploma or GED, and several years of experience in the transportation industry. You would also need excellent communication and organizational skills, and the ability to manage a team.

Q: What are the typical duties of a Delivery Route Supervisor?

A: The duties of a Delivery Route Supervisor include planning and scheduling delivery routes, monitoring driver performance, ensuring compliance with safety regulations, tracking delivery progress, and communicating with customers about any issues or delays.

Q: How important is communication in the role of a Delivery Route Supervisor?

A: Communication is critical for a Delivery Route Supervisor, as they need to collaborate with drivers, customers, and other supervisors to ensure that the deliveries are completed seamlessly. Clear communication can help prevent delays, reduce errors, and improve overall efficiency.

Q: What are some challenges of being a Delivery Route Supervisor?

A: Some challenges of being a Delivery Route Supervisor include managing unexpected issues, such as traffic congestion or accidents, dealing with difficult customers, balancing multiple priorities, and making quick decisions. Additionally, the job often requires long hours and working in all types of weather conditions.

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