Employee Relations Specialist II

Last Updated:
July 19, 2023

Job Description Overview

An Employee Relations Specialist II job description involves managing employee relationships for a smooth functioning of the organization. The employee relations specialist II acts as a bridge between the employees and management, addressing their concerns, grievances, and work-related conflicts. They provide counseling, advice, and guidance to employees on the company’s policies and procedures to ensure compliance. The specialist proactively identifies issues to correct them before they become a bigger problem. An Employee Relations Specialist II also develops and maintains positive relationships with the management and the employees, employs effective communication skills, and performs conflict resolution and mediation tasks efficiently. They also conduct investigations on employee complaints following the organization's legal laws and ensure a positive work environment in the company. A candidate must have a bachelor’s degree in HR management, employment law, or a related field, along with some years of experience handling employee relations in a similar industry.

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Job Duties and Responsibilities

  • Work with management and employees to resolve workplace conflicts and disputes
  • Investigate and respond to complaints about discrimination, harassment, and other employment-related issues
  • Develop and implement policies and procedures related to employee relations
  • Provide guidance and support to managers on employee relations matters
  • Monitor and ensure compliance with federal and state employment laws and regulations
  • Facilitate training programs and workshops for employees and managers
  • Conduct exit interviews and analyze data to identify trends and improve retention
  • Participate in the development and implementation of employee engagement initiatives
  • Maintain accurate and confidential employee records and case files.

Experience and Education Requirements

To be an Employee Relations Specialist II in Human Resources, you generally need a bachelor's degree in Human Resources or a related field, plus two to four years of experience in Employee Relations or Human Resources. This means you should have a good understanding of employment laws and regulations, communication skills, conflict resolution, and employee engagement. You should also be comfortable conducting investigations, drafting reports, and providing guidance to employees and managers on HR-related issues. Additionally, you should have strong problem-solving and critical thinking skills, be able to work independently or as part of a team, and be committed to creating a positive work environment.

Salary Range

An Employee Relations Specialist II in the HR industry is responsible for managing interactions between an organization and its employees. If you're wondering about Employee Relations Specialist II salary range, the average salary in the United States is around $70,000 per year. In fact, the range for this position typically falls between $55,000 and $88,000. However, the salary range can vary depending on the company, industry and location. For example, in Canada, the range is around CAD 60,000 to CAD 80,000 per year. Similarly, in Australia, the average salary for this position is AUD 90,000 per year. Keep in mind that these figures might change based on experience and other factors.


  • PayScale (United States)
  • Neuvoo (Canada)
  • Indeed (Australia)

Career Outlook

The career outlook for an Employee Relations Specialist II in the Human Resources industry seems to be stable over the next five years. According to the Bureau of Labor Statistics, employment of human resources specialists is projected to grow 7 percent from 2019 to 2029, faster than the average for all occupations. As more companies acknowledge the importance of maintaining positive employee relations, the demand for Employee Relations Specialists is expected to increase. Skilled HR professionals who possess a Bachelor's degree in Human Resources or a related field along with extensive experience, will most likely be the most in demand. Moreover, those who have good communication and interpersonal skills, critical thinking, and problem-solving abilities will have an advantage in the job market.

Frequently Asked Questions (FAQ)

Q: What does an Employee Relations Specialist II do?

A: An Employee Relations Specialist II is responsible for handling and resolving employee relations issues within a company. This includes investigating complaints, resolving conflicts, and ensuring that all employees are being treated fairly and within company policies.

Q: What skills do you need to become an Employee Relations Specialist II?

A: An Employee Relations Specialist II should have excellent communication skills, be able to multitask and work under pressure, have strong problem-solving skills, and be able to remain objective while investigating employee complaints.

Q: What kind of education or training do I need to become an Employee Relations Specialist II?

A: To be considered for an Employee Relations Specialist II position, you typically need a bachelor's degree in human resources, business administration, psychology, or a related field. Some companies may also require you to have HR certification.

Q: What kind of companies hire Employee Relations Specialists II?

A: Employee Relations Specialist IIs can usually find work in any industry that employs a large number of people. Some industries that commonly hire these specialists include healthcare, finance, and technology.

Q: What is the career path for an Employee Relations Specialist II?

A: The career path for an Employee Relations Specialist II typically involves gaining experience in the field and moving up to a more senior role, such as Employee Relations Manager or HR Director. There may also be opportunities to specialize in a specific area of employee relations, such as benefits or compensation.

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