Houseperson

Industry:
Hospitality
Last Updated:
July 18, 2023

Job Description Overview

Are you interested in a Houseperson job description? As a Houseperson in the hospitality industry, your main job is ensuring that a hotel or resort is clean and well maintained for guests. You'll be responsible for completing tasks like vacuuming, dusting, and cleaning communal areas, as well as restocking supplies like towels and toiletries. In some cases, you might be responsible for cleaning guest rooms and ensuring that everything is in top-notch condition before guests arrive.

You'll likely work closely with other members of the housekeeping team to ensure that all rooms are spotless and all public areas are clean and inviting. You'll also be expected to be knowledgeable about the hotel's amenities and services, and to be able to answer guests' questions about their stay.

If you're up for the challenge, a Houseperson job description could be just the right fit for you!

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Job Duties and Responsibilities

  • Perform daily cleaning tasks to maintain the cleanliness of common areas such as hallways, elevators, and public restrooms.
  • Ensure that guest rooms are stocked with necessary supplies such as towels, soap, and toilet paper.
  • Assist with the setup and breakdown of event spaces such as meeting rooms and banquet halls.
  • Transport linens, towels, and other supplies to and from storage areas to guest rooms and common areas.
  • Remove trash and recycling from guest rooms and common areas and dispose of properly.
  • Report any maintenance or safety concerns to the appropriate department or supervisor.
  • Provide exceptional customer service by responding to guest requests and inquiries promptly and with a positive attitude.
  • Assist with laundry duties, such as washing and folding linens, as needed.
  • Work as part of a team to ensure a smooth and efficient operation of the hotel.

Experience and Education Requirements

To be a Houseperson in the Hospitality industry, you don't need a formal education or degree. Instead, you need to have basic literacy and numeracy skills, so that you can read labels and follow instructions. Experience in housekeeping, cleaning and organizing in a similar work setting can be helpful, but not always required. Depending on the hotel or resort's size, some Houseperson jobs may require heavy lifting or moving large equipment, so physical strength is essential. Good communication skills and the ability to work well with others are also vital in this role. If you have a positive attitude, a strong work ethic, and a willingness to learn, you can be successful as a Houseperson.

Salary Range

A Houseperson in the Hospitality industry is responsible for keeping hotel rooms and common areas tidy and well-stocked. According to data from Salary.com, the average salary range for a Houseperson in the United States is between $23,310 and $33,170 per year, with a median salary of $27,490. This range can vary depending on the location, size of the hotel, and experience of the employee. In Canada, the average hourly wage for a Houseperson is around $14.24, according to neuvoo.ca. In Australia, the average hourly wage is around A$20.12, according to payscale.com. It is important to note that these rates may be impacted by factors such as location and experience.

Sources: 

  • Salary.com: https://www.salary.com/research/salary/benchmark/houseperson-hourly-wages 
  • Neuvoo.ca: https://neuvoo.ca/salary/houseperson/ 
  • Payscale.com: https://www.payscale.com/research/AU/Job=Houseperson/Hourly_Rate

Career Outlook

The career outlook for Houseperson in the hospitality industry seems to be growing over the next five years. According to the Bureau of Labor Statistics, the employment of housekeeping and janitorial workers in the hospitality industry is expected to increase by 8% from 2019 to 2029. This growth is fueled by the expansion of the hospitality industry and an increase in customer demand.

As guests demand impeccable service, qualified housepersons will be highly sought after. The demand for hospitality services is predicted to rise as more people travel for business and pleasure. As a result, hotels, resorts, and other establishments require highly skilled Houseperson to meet and exceed guests’ expectations.

In conclusion, if you are looking for a career in the hospitality industry, a Houseperson role seems to be a smart choice. The job outlook is good and demand for highly qualified and skilled workers is expected to continue to grow.

Frequently Asked Questions (FAQ)

Q: What exactly does a Houseperson do in the hospitality industry?

A: A Houseperson performs a variety of tasks related to housekeeping, such as cleaning and organizing hotel rooms, assisting housekeeping staff, stocking supplies, and delivering linens.

Q: Is a Houseperson responsible for any maintenance work?

A: No, a Houseperson is not responsible for maintenance work. Their duties are limited to housekeeping tasks such as cleaning, organizing, and restocking guest rooms and public areas.

Q: Does a Houseperson need any special qualifications or education?

A: No, a Houseperson doesn't require any special qualifications or education. Employers usually prefer individuals with previous experience in housekeeping, but on-the-job training is also provided.

Q: What are the working hours for a Houseperson?

A: The working hours for a Houseperson vary depending on the hotel's schedule and workload. Most Housepersons work in shifts, which may include early mornings, late nights, weekends, and holidays.

Q: What are the opportunities for advancement in the Houseperson role?

A: The Houseperson role can lead to opportunities for advancement in the hospitality industry. With demonstrated skills and experience, Housepersons can move up to supervisory positions such as Housekeeping Supervisor or Assistant Executive Housekeeper.


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