IT Administrator Assistant

Last Updated:
April 27, 2023

Job Description Overview

IT Administrator Assistant job description: An IT Administrator Assistant plays an essential role in the smooth functioning of an organization's IT infrastructure. They support the IT Administrator in managing and maintaining the company's hardware and software systems. Their duties include monitoring computer systems, responding to IT problems reported by employees, updating software and hardware, and providing assistance with network connectivity issues. They also assist in setting up new user accounts, installing and upgrading software, and maintaining backups of critical data. An IT Administrator Assistant requires excellent problem-solving skills, attention to detail, and a willingness to stay up-to-date with the latest technology trends. A degree in Computer Science or IT-related field is preferred, but relevant experience can be an acceptable substitute. An IT Administrator Assistant can work in various industries such as healthcare, education, or government organizations.

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Job Duties and Responsibilities

  • Provide technical support to end-users.
  • Install, maintain and upgrade hardware and software.
  • Help troubleshoot system errors and issues.
  • Create and maintain documentation for IT systems.
  • Monitor system performance and report any issues.
  • Assist in managing network and server systems.
  • Maintain inventory of IT equipment and software licenses.
  • Conduct regular backups and disaster recovery planning.
  • Collaborate with other IT team members and vendors to resolve issues.

Experience and Education Requirements

To get hired as an IT Administrator Assistant, you need a combination of education and experience. Employers typically look for a high school diploma, but having a degree or certificate in computer science, information technology, or a related field is desirable. Experience in a technical support role or other IT-related jobs like data entry or networking can help land the job. Knowledge of programming languages, network systems, and security protocols is necessary. You'll also need good communication skills to work with clients, co-workers, and your supervisor. The ability to handle multi-tasking and problem-solving skills are crucial. With the right skills and experience, you can land a satisfying job in the IT industry.

Salary Range

An IT Administrator Assistant plays a crucial role in keeping an organization's IT infrastructure running smoothly. According to data from Glassdoor, the average base pay for an IT Administrator Assistant in the United States is around $45,000 per year. However, this can vary based on location, company size, and level of experience. For example, those working in larger cities and companies may earn higher salaries, while those with several years of experience may earn more than their entry-level counterparts. In the UK, Payscale reports an average salary of £17,500 ($21,500) per year for IT Administrator Assistants. Similarly, Indeed reports an average salary of AU$52,640 ($37,500) per year in Australia. 


  • Glassdoor:,27.htm
  • Payscale:
  • Indeed:

Career Outlook

The career outlook for an IT Administrator Assistant in the Information Technology industry over the next 5 years is very promising. According to the Bureau of Labor Statistics, employment of computer and information technology occupations is projected to grow 11 percent from 2019 to 2029, much faster than the average for all occupations. This means that there will be more job opportunities available for IT professionals including IT Administrator Assistants in the coming years.

As technology continues to advance, businesses will continue to rely on IT professionals to manage and maintain their computer systems. IT Administrator Assistants will play an important role in ensuring that these systems are functioning properly and troubleshooting any issues that arise. With the demand for technology increasing, this career is expected to continue growing.

In conclusion, those interested in pursuing a career as an IT Administrator Assistant should feel confident about their job prospects over the next few years. As businesses continue to rely on technology, the need for IT professionals, including IT Administrator Assistants, is only going to increase.

Frequently Asked Questions (FAQ)

Q: What does an IT administrator assistant do?

A: An IT administrator assistant supports the IT department with daily tasks such as maintaining hardware, setting up user accounts, and troubleshooting technical issues.

Q: What qualifications do I need to become an IT administrator assistant?

A: Most IT administrator assistant positions require at least a high school diploma or equivalent, and some may prefer a degree in information technology or a related field. Relevant work experience and technical skills are also important.

Q: What technical skills are necessary for an IT administrator assistant?

A: An IT administrator assistant should have knowledge of computer hardware, operating systems, networks, and software applications. Experience with programming languages, databases, and cybersecurity is also beneficial.

Q: What kind of work environment can I expect as an IT administrator assistant?

A: IT administrator assistants usually work in an office setting, either for a single company or for an IT consulting firm. They work closely with other members of the IT department and may occasionally have to work outside of traditional business hours.

Q: What are some career advancement opportunities for an IT administrator assistant?

A: Advancement opportunities include becoming an IT administrator, IT project manager, or specialist in cybersecurity or database management. Continuing education and certifications can also lead to career advancement.

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