Operations Analyst

Last Updated:
January 20, 2024

Job Description Overview

The Operations Analyst job description in the Transportation industry involves analyzing data and developing strategies to improve the efficiency of operational processes. Operations Analysts work with different departments to collect and analyze data, identify areas for improvement, and implement solutions to increase profitability and minimize expenses. They are responsible for monitoring the performance of the transportation fleet, identifying patterns, and making recommendations to optimize routing, scheduling, and resource utilization.

The Operations Analyst also plays a critical role in ensuring compliance with regulatory requirements and developing operational policies and procedures. They work with other teams to develop performance metrics, track key performance indicators, and analyze performance data to identify trends and opportunities for improvement.

Proficiency with data analysis tools, strong communication skills, and attention to detail are essential for success as an Operations Analyst in the Transportation industry. If you have a passion for problem-solving and improving operational efficiency, a career as an Operations Analyst in Transportation may be the right fit for you.

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Job Duties and Responsibilities

  • Analyze and evaluate transportation data and supply chain performance to identify opportunities for efficiency, cost savings, and process improvements.
  • Collaborate with cross-functional teams to develop strategies, policies, and procedures to optimize transportation operations and meet business objectives.
  • Prepare and present reports, dashboards, and other visualizations to communicate findings, recommendations, and progress to stakeholders at all levels.
  • Monitor and track performance metrics such as on-time delivery, transit time, carrier performance, and inventory levels to ensure service level agreements are met or exceeded.
  • Conduct root cause analysis and corrective actions to address service failures, supplier issues, and other transportation-related challenges.
  • Coordinate with third-party logistics providers, carriers, and vendors to ensure compliance with safety, quality, and regulatory requirements.
  • Provide critical support during peak shipping periods, including managing inbound and outbound volume, coordinating carrier schedules, and resolving shipment delays or disruptions.
  • Stay current on industry trends, technologies, and best practices to continually drive innovation, cost savings, and process improvements.
  • Act as a subject matter expert and provide guidance and training to other team members, including new hires or cross-functional colleagues.

Experience and Education Requirements

To work as an Operations Analyst in the Transportation industry, you usually need to have a college degree in a related field like logistics or supply chain management. Many employers also require experience in a similar role or industry. This means you might need to start out in a lower-level job to gain some experience before moving up to a higher-level position. Operations Analysts need to be good at analyzing data, solving problems, and communicating with others, so it's important to have strong analytical, critical thinking, and communication skills. A background in technology or computer science can also be helpful, because many companies use software to track and manage their transportation operations.

Salary Range

Operations Analysts in the Transportation industry can expect a salary range of $45,000 to $100,000 per year, depending on their level of experience and location within the United States. According to a report by Glassdoor, the national average salary for Operations Analysts in Transportation is $62,137 per year. In New York City, the average salary is higher, at $70,378 per year. In Canada, Operations Analysts in Transportation can expect a salary range of CAD $46,000 to CAD $82,000, with an average of CAD $60,126 per year, according to Payscale.


  • Glassdoor
  • Payscale

Career Outlook

As the world becomes more interconnected, the demand for efficient transportation systems is increasing. This makes an Operations Analyst role in the Transportation industry a potential growth area in the next 5 years. According to the Bureau of Labor Statistics, the projected job growth rate for Operations Analysts is 25% from 2019 to 2029. This is higher than the average for all occupations, which sits at 4%. The main reason for this growth is the increasing use of data analytics in the transportation industry to optimize operations and reduce costs. Therefore, if you are interested in a career as an Operations Analyst in the Transportation industry, there will likely be plenty of opportunities for you in the near future.

Frequently Asked Questions (FAQ)

Q: What does an Operations Analyst do in the Transportation industry?

A: An Operations Analyst in the Transportation industry is responsible for analyzing data, developing reports, and identifying trends to optimize transportation operations.

Q: What skills are required for an Operations Analyst in the Transportation industry?

A: An Operations Analyst should have strong analytical skills, be proficient in Microsoft Office and data analysis tools, have knowledge of the transportation industry, and possess effective communication skills.

Q: What is the work environment for an Operations Analyst in the Transportation industry?

A: The work environment for an Operations Analyst in the Transportation industry can vary. They may work in an office setting or directly on the transportation floor. The job may require overtime or weekend work, and there may be some physical demands.

Q: What kind of education and experience is required for an Operations Analyst in the Transportation industry?

A: A bachelor's degree in Logistics, Supply Chain Management, or a related field is usually required. Relevant experience working in the transportation industry, or in data analysis, is also preferred.

Q: What are the opportunities for growth as an Operations Analyst in the Transportation industry?

A: Operations Analysts can progress to management positions or other roles within the transportation industry, such as logistics coordinators or transportation planners. They can also specialize in specific areas, such as fleet management or safety compliance.

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