Airport Operations Supervisor

Last Updated:
March 12, 2023

Job Description Overview

The Airport Operations Supervisor job description involves overseeing the day-to-day operations of an airport terminal. They maintain a safe, secure, and efficient environment for passengers, employees, and aircraft. A supervisor leads a team responsible for ensuring the facility is operating correctly, and all elements are functioning correctly. They need to have excellent communication and analytical skills, as they are responsible for managing schedules, staff, and resources.

Airport Operations Supervisors must also comply with government regulations related to airport security and aviation administration. They carry out inspections, resolve issues, and work to improve the quality of service provided to passengers. This role demands expertise in problem-solving, customer service, and decision-making. The ideal candidate should have completed relevant coursework or training and have experience in a similar environment. The job requires flexibility in working hours, including overtime and shift work. If you have a passion for aviation and the skills required for this role, then apply for an Airport Operations Supervisor position now.

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Job Duties and Responsibilities

  • Oversee airport operations to ensure safety and efficiency for passengers and employees 
  • Liaise with airlines, vendors, and government agencies to ensure compliance with regulations and service level agreements 
  • Manage airport staff including training, scheduling, and performance evaluations 
  • Monitor airport conditions such as weather, security, and maintenance issues 
  • Develop and implement emergency plans and procedures 
  • Conduct regular inspections of facilities and equipment 
  • Coordinate with other departments such as air traffic control, security, and maintenance 
  • Resolve customer complaints and ensure satisfactory resolutions 
  • Analyze data and report on airport performance metrics 
  • Maintain budgetary control over airport operations and expenses

Experience and Education Requirements

To get a job as an Airport Operations Supervisor in the Transportation industry, you need a combination of education and experience. Typically, you need a Bachelor’s degree in Aviation Management, Business Administration, or a related field. This degree covers subjects like airport operations, air carrier regulations, airport security, and safety management. You also need 5-7 years of work experience in the aviation industry, preferably in roles related to airport operations. This experience gives you a deep understanding of airport operations, customer service, and safety protocols. You should also have good communication skills, leadership abilities, and be able to work under pressure.

Salary Range

Looking for the salary range of an Airport Operations Supervisor in the Transportation industry? Well, in the United States, the typical salary for the position ranges from $40,000 to $90,000 per year, depending on the company and location. However, some sources suggest that the average salary for this role is around $57,000 per year.

In other countries, the salaries may vary. For instance, in the United Kingdom, an Airport Operations Supervisor can earn an average salary of £30,000 to £40,000 per year ($42,329 to $56,439). While in Australia, the salary range for this role is between AUD $50,000 to AUD $100,000 ($38,716 to $77,432).


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  • Indeed:
  • Payscale:

Career Outlook

If you're considering a career as an Airport Operations Supervisor in the transportation industry, you'll be pleased to know that the job outlook for this profession is growing steadily in the next five years. According to the US Bureau of Labor Statistics, the employment of aircraft cargo handling supervisors, including airport operations supervisors, is projected to grow by 3% from 2019 to 2029, which is about as fast as the average for all occupations. As air transportation expands, more workers in this field will be needed to manage operations, ensure passenger safety, and maintain compliance with regulations. With a steady increase in demand for this profession, job opportunities for Airport Operations Supervisors are growing rapidly.


Frequently Asked Questions (FAQ)

Q: What does an Airport Operations Supervisor do?

A: An Airport Operations Supervisor is responsible for overseeing and managing the daily operations of an airport.

Q: What are the primary duties of an Airport Operations Supervisor?

A: An Airport Operations Supervisor is responsible for managing staff, monitoring budgets, ensuring safety and security, managing airport facilities, and coordinating with airlines and other airport vendors.

Q: What experience is required to become an Airport Operations Supervisor?

A: Generally, candidates for this position will need at least a bachelor's degree in aviation management or a related field, as well as several years of experience working in airport operations or related positions.

Q: What personal qualities are important for an Airport Operations Supervisor?

A: Effective communication, leadership, and problem-solving skills are critical for an Airport Operations Supervisor. They must also have an ability to work well under pressure and be well-organized.

Q: What is the salary range for an Airport Operations Supervisor?

A: The salary for an Airport Operations Supervisor can vary depending on the size and location of the airport. According to the Bureau of Labor Statistics, the median annual salary for transportation, storage, and distribution managers is $94,560.

Cover Letter Example

I am excited to apply for the Airport Operations Supervisor position at [organization]. As a highly motivated and experienced professional in the transportation industry, I possess the necessary [qualifications] to succeed in this role. My [experience] in coordinating and overseeing daily airport operations, including security protocols, passenger services, and airline operations, makes me a strong candidate for this position.

In addition to my [experience], I possess strong leadership and communication skills that allow me to effectively manage a team of diverse individuals and ensure efficient airport operations. My ability to prioritize tasks and solve problems under pressure allows me to handle even the most challenging situations with ease. I am confident that my expertise and enthusiasm for the transportation industry will enable me to make valuable contributions to the success of [organization]. Thank you for your time and consideration.

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