Operations Support Supervisor

Last Updated:
January 20, 2024

Job Description Overview

An Operations Support Supervisor plays an important role in the Transportation industry, ensuring the smooth operation of daily tasks by overseeing and coordinating various projects. This job requires a highly detail-oriented individual that has experience in management and communication. The primary responsibility is to supervise and lead team members to achieve set targets, while ensuring compliance with safety regulations and quality standards.

The Operations Support Supervisor job description entails monitoring the maintenance of equipment, scheduling shipment deliveries and pickups, coordinating with clients, and keeping accurate records on a computer. The candidate should have exceptional organizational skills, multitasking abilities, and the capability of problem-solving in real-time. Monitoring inventory levels, forecasting business trends, and analyzing data to determine cost reduction opportunities are additional key responsibilities.

An ideal candidate should possess a Bachelor's Degree with a minimum of 3 years of experience in operations management, preferably in the Transportation industry. This job requires the ability to work well under pressure, manage multiple projects simultaneously, and work collaboratively with team members.

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Job Duties and Responsibilities

  • Manage and coordinate daily operations activities and schedules
  • Supervise and provide guidance to operational support team members
  • Monitor work progress and productivity, ensuring timely completion of tasks
  • Maintain and update operational records and documentation
  • Ensure compliance with safety regulations and industry standards
  • Analyze operational processes and develop strategies for improvement
  • Collaborate with other departments to ensure seamless operations flow
  • Handle and resolve operational issues and challenges effectively
  • Conduct performance evaluations and provide feedback to team members
  • Foster a positive and productive work environment through effective communication and leadership

Experience and Education Requirements

To become an Operations Support Supervisor in the Transportation industry, you typically need a combination of education and experience. Most companies require a high school diploma or equivalent, but some may prefer candidates with an associate or bachelor's degree in operations management, logistics, or a related field. 

Experience-wise, you should have at least 3-5 years of experience in transportation operations or a related field. Operations Support Supervisors oversee and manage various aspects of transportation operations, including scheduling, dispatching, customer service, and logistics. They also monitor and track shipments, ensure compliance with regulations, and handle any issues that arise. Excellent communication, problem-solving, and leadership skills are essential for this role.

Salary Range

An Operations Support Supervisor in the Transportation industry is responsible for overseeing daily operations and ensuring everything runs smoothly. If you're wondering about the salary range for this role, it varies depending on factors such as location, company size, and experience. In the United States, the average salary for an Operations Support Supervisor is around $60,000 to $80,000 per year, with some earning as much as $95,000. In Canada, the average salary is approximately C$68,000 per year, while in the United Kingdom, it's around £31,000 per year. Salaries can also differ based on the sub-sector of transportation. For example, those in air transportation tend to earn more than those in ground transportation. 


  • Glassdoor: https://www.glassdoor.com/Salaries/operations-support-supervisor-salary-SRCH_KO0,29.htm
  • Indeed: https://www.indeed.com/salaries/Operations-Support-Supervisor-Salaries
  • SalaryExpert: https://www.salaryexpert.com/salary/job/operations-support-supervisor/united-states

Career Outlook

The career outlook for an Operations Support Supervisor in the Transportation industry over the next 5 years is positive. According to the Bureau of Labor Statistics, employment in the transportation and logistics industry is expected to grow by 7% from 2018 to 2028, with a demand for skilled supervisors in operations support. This job involves managing various functions, such as fleet management, scheduling, and coordinating activities to ensure the smooth flow of transportation operations.

As globalization and e-commerce continue to grow, the transportation industry requires more efficient and reliable operations support. Hence, the demand for supervisors in this area is likely to remain stable. The median annual wage for Operations Support Supervisors in 2019 was $76,020, and it varies by industry and location.

Overall, if you enjoy managing logistics and working in a fast-paced environment, a career as an Operations Support Supervisor in the Transportation industry could be a promising choice to make.

Frequently Asked Questions (FAQ)

Q: What does an Operations Support Supervisor do?

A: An Operations Support Supervisor is responsible for supervising and coordinating the daily activities of transportation operations by ensuring that staff comply with government regulations and company policies.

Q: What skills does an Operations Support Supervisor need?

A: An Operations Support Supervisor requires excellent communication and leadership skills, the ability to multitask and prioritize work, knowledge of transportation regulations and compliance, and the ability to work independently as well as part of a team.

Q: What are the typical responsibilities of an Operations Support Supervisor?

A: An Operations Support Supervisor is responsible for overseeing staff, monitoring transportation operations, ensuring compliance with regulations, providing excellent customer service, and maintaining accurate and up-to-date records.

Q: What are the requirements for becoming an Operations Support Supervisor?

A: To become an Operations Support Supervisor, you typically need a high school diploma, several years of experience in the transportation industry and a strong understanding of transportation regulations and policies. A bachelor's degree in business or management can also be an asset.

Q: What is the salary range for an Operations Support Supervisor?

A: The salary range for an Operations Support Supervisor can vary based on location, experience, and company, but typically falls within the range of $45,000 to $75,000 per year.

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